Eu precisei de ajuda da agência Brasil Conection para encontrar passagens a bons preços para viajar só e voltar acompanhado , posso dizer que os agentes foram prestativos , atenciosos e eficientes ,... Zobacz więcej
Reakcja na opinię
Fly Now Pay Later
Dziękujemy za odwiedzenie portalu Trustpilot. Niestety, publikowanie recenzji na tej stronie nie jest już możliwe, ponieważ strona internetowa firmy została zamknięta. Zapraszamy do skontaktowania się z nami, jeśli masz jakiekolwiek pytania.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They were definitely helpful because I couldn't use the hotel's website since it was malfunctioning. And all other websites that offered the same hotel we wanted had higher prices. Plus, being able to... Zobacz więcej
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Customer Service non-existent. Wanted to change payment date and was requested to raise a ticket through the app. The app has a bot system and once the ticket goes through, you get confirmation that y... Zobacz więcej
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Thanks Sofia for the Legendary work but i really need the matter hastened cos i need my refund. Air Maroc said Money have been refunded to my third party whom said it was sent to fly now pay later eve... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Fly Now Pay Later is a friendly alternative payments company and we’re on a mission to make your booking even easier.
Dane kontaktowe
33 Cannon Street, EC4M 5SB, London, Zjednoczone Królestwo
- support@flynowpaylater.com
- flynowpaylater.com
Easy!
Easy!
Very easy to navigate, very clear and concise interface. No troubles at all.
25 września 2022
Odpowiedź od Fly Now Pay Later
Dear Ai Ay,
We're happy to hear that you find our app easy to use and navigate. We genuinely appreciate your review!
Best regards,
Support team
They punish you for paying your bill
I booked with them took my flight paid off the trip early, got email thanking me and letting me know I was able to book another whenever I wanted. Went to book another trip for them to tell me I was denied, so the thanks I get for paying my payments on time and then paying off early was them taking away the credit they gave. Wow what a great company and a great way to do business.
26 września 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Amanda Lanning,
We are genuinely sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Regards,
Support team
Odpowiedź od Fly Now Pay Later
Dear Chris Gambino,
We are sorry to hear about your negative experience with us.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Kind regards,
Support team
I have had a credit agreement sent to…
I have had a credit agreement sent to me and money taken from my account, however I am yet to receive the flight details or tickets and have had no email confirmation. Customer service unhelpful, I have now been waiting a week for a response.
16 września 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Thomas Reed,
We are truly sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Best,
Support team
Inconsistent
22 września 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Melissa Oliver,
We are truly sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Kind regards,
Support team
We used this service when booking a…cabin
We used this service when booking a hotel in Jackson, WY for next august. It was a very easy process. Now I didn’t have to pay the full amount yet but know my reservation is secure.
23 września 2022
Odpowiedź od Fly Now Pay Later
Dear Ms Mary Morey,
We're truly glad to hear such positive feedback about our services. Thank you for your review!
Best regards,
Support team
Great experience.
I needed to change my payment date. Kishor was so so helpful and kind. I had a quick response and my concerns were answered and resolved smoothly.
Thank you Kishor!
21 września 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Felicia,
Thank you for your review! It's great to hear that you received the necessary assistance and enjoyed our services.
Kind regards,
Support team
So sick and tired of this
I used it and ended up canceling my tickets in less than 24 hours. Had to wait a whole month for a refund. Then the gave me my money back now they’re saying I owe the money back. The whole issue was I paid everything off before they even gave me my money back. Now I have to pay again? I’m tired of only emailing. The help sucks. There’s no phone to call. No actual person to talk to. I’m not paying again for a service that never ended up being used.
28 lipca 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Hafsa Muhammad,
We are truly sorry to hear about your negative experience with us.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Please could you contact us at support@flynowpaylater.com with your details?
If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Kind regards,
Support team
It’s good so far
It’s good so far. Not sure about future services if they are going to be same.
22 września 2022
Odpowiedź od Fly Now Pay Later
Hi there,
Thank you for your review! We appreciate the positive feedback!
Best,
Support team
BLACK LISTED FOR NO REASON
I paid off all instalments and even got a letter to say it was all paid and finished.
This was 3 years ago, I have then recently tried to apply for a mortgage and have had to do a credit check on experion. fly now pay later have put on there that I still owe them money. I can not get the number to speak to them to resolve this directly. I have tried ringing and emailing for two weeks and still no contact this is beyond a joke
6 września 2022
Opinia niezależna
Odpowiedź od Fly Now Pay Later
Dear Gary Caron,
We are truly sorry to hear about your negative experience with us.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this immediately.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Yours sincerely,
Support team
Very helpful
18 września 2022
Odpowiedź od Fly Now Pay Later
Dear Ismaila Jobe,
We're trhilled to hear that you find our services helpful! Thank you for the review!
Kind regards,
Support team
Working with Paul was great
Working with Paul was great! This is the first time I tried this company and will definitely be using them again. Nice and easy transaction along with great communication!
17 września 2022
Odpowiedź od Fly Now Pay Later
Dear Stephanie L,
Thank you for your review! We're thrilled to hear about your positive experiance with us.
Kind regards,
Support team
Straight forward
20 września 2022
Odpowiedź od Fly Now Pay Later
Dear Mariam Al Hassan,
We're glad to hear that you enjoyed our services! We appreciate your review!
Regards,
Support team
I finally get to see my family..
My cousin booking his wedding for April, only 7 months away and not being able to see my family when my Dad passed away 2 years ago plus not a lot of time to save up to get flights quick this was the perfect way to still be able to go and see my family without the huge upfront cost. I've cried everytime I've spoke about seeing them since because I'm so excited. Thank you so much!
18 września 2022
Odpowiedź od Fly Now Pay Later
Dear Sandie Campbell,
We're genuinely happy to hear that you've had such a positive experience with our services! Thank you for your review!
Safe travels!
Kind regards,
Support team
Didn’t receive flight confirmation
Didn’t receive flight confirmation. Took a while to figure out
18 września 2022
Odpowiedź od Fly Now Pay Later
Dear Ms Shannon Keep,
We are truly sorry to hear that your experiance with us has not been absolutely amazing.
We would greatly appreciate it if youcould you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Yours sincerely,
Support team
Very good everything.
18 września 2022
Odpowiedź od Fly Now Pay Later
Dear Marcelo Cardoso,
It's always trhilling to hear positive feedback about our services. We genuinely appreciate your review!
Have a wonderful day!
Best,
Support team
Fraud people takes money and flight is…
Fraud people takes money and flight is not confirmed and not pickinh up the call
17 września 2022
Odpowiedź od Fly Now Pay Later
Dear SiddharthJagetia,
We are truly sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate this situation further and make it right.
Yours sincerely,
Support team
This is the first time i use the…
This is the first time i use the service of 11 street travel uk.at first i was hesitant to do booking with them but now i must say I’m satisfied.big thanks to jaime she is very patient to answer all my questions and queries.highly recommended.
16 września 2022
Odpowiedź od Fly Now Pay Later
Hey there,
We're trully glad to hear that you've had such an amazing experiance. Thank you for being such a loyal customer.
Kind regards,
Support team
Poor customer service
You can't even to speak to a human over the phone to solve problems
11 września 2022
Odpowiedź od Fly Now Pay Later
Dear Pious,
We are truly sorry to hear about your negative experience with us.
Please could you contact us at support@flynowpaylater.com with your details?
We would like to take the opportunity to investigate your feedback further.
Yours sincerely,
Support team
Odpowiedź od Fly Now Pay Later
Dear Olusola Ogundeyi,
We're truly happy to hear that you've received such excellent assistance. Thank you for your review!
Kind regards,
Support team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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