They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m honestly very disappointed with the service I received. The delays, the way I was spoken to, and the overall way the situation was handled were extremely frustrating. I also didn’t appreciate the... Zobacz więcej
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Zobacz więcej
Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Zobacz więcej
Informacje dotyczące firmy
O floward.co.uk
Napisane przez firmę
Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves on creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
2,5
Słaba
482 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good communication
Good communication
Sweet staff tamara was wonderful with excellent way in communication and reply
Thanks tamara
2 stycznia 2023
Very bad the flowers was delivered 3…
Very bad the flowers was delivered 3 days afterr the chosen date.
2 stycznia 2023
The worst and scam Floward
The worst and scam Floward. They use to keep on repeating to their customers with bad and disgusting service. Collecting money without sending the gifts and not following the time slot as customers request. Do not try and don’t to be avictim if your read the reviews. How come the agent keep on saying check their policy if they fool their customer. The order was book 3days before the delivery and message was attached upon ordering the flowers. The day of delivery I contacted via whataspp to follow up my order but still my order wasn't delivered to the recipient until the time was over. The time slot supposed to be the flowers should deliver to recipient the customer agent contacted me that my message was too long but they dont considered to contact earlier from whatsapp during my inquiry. The flowers wasnt delivered and I should cancelled the time was over supposed to be the recipient should recieve. And the worst than the worst they dont want my money back with full amount they insist to collect the 50%...whattttt???? With their worst and disgusting service they can afford to collect money...it is kind of milking goat their business😩😩😩😩😩
5 stycznia 2023
Opinia niezależna
I just knew that my order to Mubarak Al…
I just knew that my order to Mubarak Al Dossary never received!!!
And no one informed me or refund my money
11 września 2022
I get robbed
Bad customer service, and I was also robbed, and the gift was not delivered. Bad experience. I will not deal with floward next time.
30 grudnia 2022
You didn't give the flower to my…
You didn't give the flower to my friend, just put it out side of the house without any announcements and calling phone. How received?
1 stycznia 2023
Very good customer service
30 grudnia 2022
The delivery delayed
The delivery was delayed by one day and my plan was spoiled. The customer service representative said sorry for inconvenience.
30 grudnia 2022
Flowers lasted a long time
23 grudnia 2022
Breathtaking wedding flowers
Wow! We asked Nem at Floward to create this the flowers for my daughter’s wedding and her bouquet. The flowers and white roses bouquet exceeded our expectations, were delivered to the venue and arranged so beautifully they took our breath away. Highly recommended. They were a joy to deal with.
30 grudnia 2022
Opinia niezależna
Deley in updating order status
28 grudnia 2022
Easy convenient amazing collection and…
Easy convenient amazing collection and accurate
27 grudnia 2022
Worst experience ever.
Worst experience ever.. I’ve selected date and I did the payment based on it and then suddenly, they’ve changed the date to 4 days later. Furthermore, they’re so slow as customer service. Anyway, I don’t think I’ll repeat this experiment at all to deal with Flowerd UK.
27 grudnia 2022
Easy ordering and easy delivering…
Easy ordering and easy delivering without annoying me with much calling.. and great whatsapp customer service and updating about the order in both email and whatsapp.
28 grudnia 2022
It was the same as the pic and it got there on the day
The flowers were fresh and beautiful
19 grudnia 2022
Shut the business don't cheat…
Shut the business don't cheat customers like me ,HELL WITH B U
11 grudnia 2022
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