flooringdirect.co.uk Recenzje 

1471
•
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased 2 different colours of Scotia, only 1 arrived and now I can’t get hold of anyone at the company, despite sending numerous emails, calling loads or on live chat. Do not shop here

Oceniono na 1 z 5

Still waiting on my refund. Ordered flooring and waited a week after being informed it had been dispatched. Received an email nearly a week ago informing me my order was cancelled without being given... Zobacz więcej

Oceniono na 1 z 5

Shocking customer service. Ordered vinyl a week ago, one email suggesting it has been dispatched 5 days ago. Nothing received, rang approx 40 times but nobody answers, left a voice message but no resp... Zobacz więcej

Oceniono na 1 z 5

Ordered vinyl flooring on 18/1 order acknowledged & money taken. Since then absolutely nothing tried phone,email,chat numerous times no reply on any. How do these people live with themselves absolute... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(1471)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hollow Rubber Entrance Matting

I bought some "hollow rubber entrance matting" to put on the doorstep from our back garden. It's not sheltered so coconut matting just gets soaking wet. In reality there is no substitute for taking your shoes off before entering, but this matting allows me to get the worst of the muck of before stepping on to the mat that's just inside the back door.

28 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent quality product

Excellent quality product. Ordering process was a breeze, simple to use website which helps every step of the way. I needed to ask a specific VAT question about my order which was answered by a very helpful member of staff promptly and efficiently. Excellent service. Flooring arrived well packaged surviving two separate boat journeys, cranes, tractor and trailer and fork lift.

28 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Great service and top quality carpets

From start to finish we had the perfect service with Flooring Direct. Choose the carpets online, spoke to a helpful gentlemen on the phone. The carpets arrived on time, for a competitive price and are great quality. They also followed up checking everything was OK with our order. What more can you ask for!

5 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Very satisfied customer…

I looked at various companies but Flooring Direct met all of my requirements at a competitive price. My order was processed quickly and the materials were delivered sooner than I’d expected.
Everything I wanted arrived and the quality was excellent. I was contacted a week later to check everything was acceptable, a really good idea for customer satisfaction.
I’m pleased that I chose Flooring Direct and will use them next time I have a requirement and will not hesitate to recommend them to my friends and colleagues,

24 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Quality Carpets

I ordered a carpet for the bedroom and bathroom lovely carpets Delivery was quick, easy to order off their website would definitely recommend having a look

Nathan

1 grudnia 2022
Opinia niezależna
Oceniono na 4 z 5

Really pleased with Flooring Direct…

Really pleased with the vinyl sheet flooring quality and price. It was dispatched on the day of the order. I would have given five stars but the courier used had the delivery in their depot for three days before they delivered it, which delayed me getting the job done.

17 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Furious

Ordered carpet and accessories on 2/11 - received accessories no carpet. Emailed twice already and no answer. It’s now 15/11, no carpet, no answers on phone or email. Furious!

15 listopada 2022
Opinia niezależna
Logo flooringdirect.co.uk

Odpowiedź od flooringdirect.co.uk

Thank you for discussing your order with me last week, as promised your order has now been refunded in full. On this occasion our courier let us down with service and communication and i'm truly sorry that this affected your experience of shopping with us. We want all of our customers to be completely satisfied with their products and service provided, it is frustrating for all when we are let down by a third party.

Thank you again for discussing this with me.

Kind regards

Hayley

Oceniono na 5 z 5

Very pleased with the vinyl we ordered…

Very pleased with the vinyl we ordered for hall and kitchen. Delivery was very quick, and with the cardboard roll inside, did not bend or damage. The hall vinyl was very thick and laid beautifully. Waiting for a fitter to lay the kitchen grey sand vinyl. Both look and feel super, so no hesitation in ordering again. Thank you.

31 października 2022
Opinia niezależna
Oceniono na 5 z 5

Very good quality carpeting and a very…

Very good quality carpeting and a very competitive price, delivery was incredible, carpet arriving two days after ordered, and delivered right to the door, extremely happy with the finish of the carpet and its luxiurious feel

4 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Missing carpet/still waiting

Ordered carpet/paid for it/3-5 days delivery/11 days later no carpet/put messages on chat line and leave a message several times/tried ringing loas/Finally left the phone ringing for ages and someone answered and ealt with the problem quite professionally/told me the carpet had been lost in transit??/Will send me another carpet middle of following week and would ring me two days before for confirmation/ no phone call and no carpet/got through todaysaid they were waiting for carpet from supplier/great/cancelled order and requested refund/ok will take 2 days to be in bank account/waiting with baited breath for remuneration/i will keep you posted

3 listopada 2022
Opinia niezależna
Logo flooringdirect.co.uk

Odpowiedź od flooringdirect.co.uk

Hi Sue,

Thank you for speaking with me on Friday regarding your recent order, please accept our sincere apologies again for the issues you have encountered, as advised, your refund has been processed and should be in your account.

If you need anything further, please don't hesitate in contacting me,

Kind regards

Hayley

Oceniono na 4 z 5

Make sure you get a carpet sample

Delivered incorrect backed carpet but made steps to rectify and replaced with one we asked for.
I would say you get what you pay for as cheaper end of range definitely feels that, but spend a bit more and quality is there. Make sure get a sample before buying!

11 października 2022
Opinia niezależna
Logo flooringdirect.co.uk

Odpowiedź od flooringdirect.co.uk

Hi Mr Pennington, thank you for speaking with me today, please rest assured we will resolve the issue you have brought to my attention. Kind regards Hayley Aftersales

Oceniono na 5 z 5

Five star company.

Five star company.
The sales staff and the delivery driver are very polite and conscientious, nothing was to much trouble.
I will be definitely using them again.

7 października 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej