I’m really disappointed with my experience. The flowers I received were not what was advertised—both the quality and the arrangement were far below expectations. The bouquet looked nothing like... Zobacz więcej
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Zobacz, co mówią recenzenci
My husband ordered me a surprise flower delivery, we received the notification that the order is delivered but it was not. After complaining to the support, they said the driver could not locate the... Zobacz więcej
They don't deliver on time Selected same day delivery and paid extra. Nope This doesn't cost you only money, costs your time, gives unpleasant unmet expectations and disappointment. You can... Zobacz więcej
I want to give full marks to ROSE&MARY florists in Twickenham/St Margaret’s for the gorgeous Mothers Day bouquet I received from my daughter. It has lasted 2 weeks - surely a record - and given me th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Floom helps you send stunning flowers by local independent florists. Same day and next day flower delivery available. Free delivery on your first purchase.
Dane kontaktowe
1 New Fetter Lane, EC4A 1AN, London, Zjednoczone Królestwo
- 020 8068 7498
- hello@floom.com
- floom.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
I live in Maryland, USA and my daughter lives near Manchester in England. When I want to send her flowers I go right to Floom. The choices are great and the flowers arrive beautifully and right on time.
Great service beautiful flowers
Great service beautiful flowers, very smooth!
Great service!
Responsive support, easy ordering process and beautiful bouquets. Would definitely recommend!
Good experience
Great service
Great service. The local florist always make beautiful bouquets. I've used it multiple times for work related demands and they've all be amazing. Delivery is always on time.
Highly recommend them
Amazing flowers
The order arrived to my mom's house in perfect condition. I ordered online and was able to get last minute same day delivery. Floom was fabulous from order, to arrangement, to delivery. I will definitely order again. The flowers ended up lasting for 3 weeks! They must have been fresh picked when delivered.
Delivery was done on time
Delivery was done on time. Flowers matched the photo and description
Beautiful flowers
Beautiful flowers, easy-to-use service, timely and safe delivery.
Prompt delivery -ordered from Australia…
Prompt delivery -ordered from Australia and flowers were delivered in London within a few hours! The orchids and Bohemian Rhapsody were so beautiful and my family loved them. Thanks again for an easy experience with your florist.
Your flowers were fantastic
Your flowers were fantastic. Better than anticipated. Thank you.
Perfect flowers
Perfect flowers, perfect packaging, SUPER customer service. Lovely lovely
Excellent selection & to see what's available for immediate delivery
Excellent selection and I really appreciate that you can easily filter on which arrangements can be delivered fast enough for you (and there is still massive of choice).
2 times the charm
This is the second time we have used Floom and we are so pleased with the results. Sending flowers to relatives in the UK is made much easier with this website. The bouquets are lovely and we can trust that they actually look as advertised, unlike other online retailers. They were delivered exactly on-time too. :)
First time using Floom…
First time using Floom after being very, very disappointed with other more well known online florists .
Bouquets arrived identical to the option chosen, even though some flowers are seasonal . Service was excellent and recipients delighted . Cannot fault the company.
Above and beyond
"It's a great platform to order really lovely flowers from abroad for a friend based in London. I ordered it 12 hours before it needed to be sent on my friend's birthday. I received a text message from Agent F's Thomas to say the flower I ordered was out of stock, out of kind gesture he sent over a really beautiful orchid plant to my friend instead. He still delivered what I originally ordered the day after and he delivered it at 10pm!! I will definitely order from Floom and in particular from the florist @AgentF again!"
Flooming excellent experience
Flooming excellent experience, had some flowers delivered recently for my boss. Next day delivery - you actually called me to double check delivery (vs just guess) and my boss said they were the nicest peony ever. But what really impressed me was that for an online order you made the effort to hand write the card message I submitted. Class act
Extravagant last-minute gift delivered fast
For an extravagant last-minute shopping and same-day gift delivery within NYC, the gourmet box from Floom did not disappoint. This multiday feast including champagne; cheese, crackers & preserves; a bountiful rainbow of fruit; fresh flowers; a glass doubling as a planter; and linen for picnicking or a tablecloth were delivered within 90 minutes of ordering. The package was so generous that my honored recipient needed a bellman's cart to bring it from the doorman to their unit. I'm so glad to know of their beautiful, efficient, high-quality service, highly recommend them, and will definitely use them again."
Great website
Great website! Made it really easy to pick and update my order. And the recipient said they were one of the nicest bunch of flowers she had ever received, so that's pretty cool.
Easy to Use Website, But Not So Great Customer Support
I was pleased with the ease of use on the website, especially sending from USA to UK. However, my recipient said the flowers died after just three days, and when she called to see if they could be replaced, was met with very unfriendly customer service. I was sad to hear that, hence three stars.
"Easy website and the people I sent…
"Easy website and the people I sent flowers from Floom to were delighted! What could be better?"
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