Flettons Surveyors Recenzje 

133
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great customer service. Helpful call centre. RICS accredited surveyor and the company is also on RICs approved list, so booking them gave me peace of mind. I am thankful for the survey done on such sh... Zobacz więcej

Oceniono na 5 z 5

Very happy with Flettons Surveyor & the full building survey. Our report was detailed, easy to understand and they were able to do the survey ahead of schedule within 3 days of booking! Simon was... Zobacz więcej

Oceniono na 5 z 5

Very detailed survey of flat including legal points to note with regard to the building in which it is located. The survey included a lot of information about a defect with the windows of which I... Zobacz więcej

Oceniono na 5 z 5

I instructed Flettons to survey my prospective 3 bed, period house. They have been incredibly efficient throughout and kept me updated throughout. They gave initial findings straight after the survey... Zobacz więcej

Informacje dotyczące firmy

  1. Rzeczoznawca
  2. Konsultant – budownictwo
  3. Inspektor budowlany
  4. Inspektor nadzoru budowlanego
  5. Rzeczoznawca nieruchomości

Napisane przez firmę

Peace of mind for your house purchase Buying your home (or investment property) is possibly THE biggest purchase of your life. It’s incredibly important. You’ll want to get it right and feel confident your money is safe. Plus, the future happiness of your family is at stake. Local to London and the South East, we’re an independent family business – not a large national agent. Experienced in-house surveyors complete your RICS property survey, creating an easy-to-understand report you’ll welcome. We’re ready to support you every step of the way. It’s a daunting process, so we help you choose the right RICS survey for your property. You’ll have all the information and advice you need. Don’t skimp on such an important service.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

133 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(133)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very detailed and personalises response…

Very detailed and personalises response to our queries! Have used them on 3 properties already and would use them again in the future too!

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Flettons Surveyors

I'm thrilled to hear that you've had such positive experiences with our services across three properties! Your satisfaction and trust in us for future projects mean a lot. We look forward to continuing to provide detailed and personalized solutions for your needs. Thank you for your continued support!

Oceniono na 5 z 5

Detailed report but long wait before the actual survey

The report itself was quite detailed in all its findings, with pictures taken using drones and thermal cameras to identify defects. I am more than satisficed with the report's quality. Customer service was responsive. Simon the surveyor was also very helpful and provided valuable info and insight to let me better understand the condition of the property.

My only issue is how long it took before the actual surveying. I instructed and paid them on 29 May, but I was not informed of when the surveying would happen throughout the instruction and payment process. The actual survey happened on 22 Jun which was a rather long wait. The full report itself came after around 14 working days which is exactly what they said beforehand so I have no problem with that.

11 lipca 2023
Opinia niezależna
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Odpowiedź od Flettons Surveyors

Dear Alexander

Thank you for taking the time to provide your feedback. We greatly appreciate your understanding during our exceptionally busy period, which unfortunately led to a 3-week lead time for scheduling the survey. We're delighted to hear that you found the detailed report satisfactory, complete with findings from drone and thermal camera inspections. We're also pleased that you found our customer service responsive and that Simon, the surveyor, was able to offer valuable insights.

We understand your concern about the wait time for the survey itself, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we'll take this into consideration as we continue to improve our services.

Thank you again for choosing us for your property survey, and we hope to have the opportunity to serve you even better in the future.

Best regards,

Flettons

Oceniono na 5 z 5

Simon goes above and beyond!

Simon and the team went way above and beyond to book us in at the earliest opportunity, provide a thorough and fantastic final report, and answer all our follow-up questions after the event.

Simon was very considerate of our need to arrange a survey at the earliest opportunity as we are looking for a speedy move, and was able to secure a date for us weeks before anyone else!

The final report was incredibly detailed and thorough, highlighting the risks and crucial health and safety concerns. Had we not been dealing with a company for the purchase, this would have undoubtedly saved us thousands.

Lastly, Simon is always incredibly friendly, polite, and professional. It has been an absolute pleasure to work with Flettons, and we will ensure to continue using them for all future surveying needs!

4 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Top Tier Service

I had the pleasure of Simon doing a level 3 survey on my home in January. Throughout the visit he was meticulous in his work and a fountain of knowledge on a variety of factors that could impacting home maintenance and improvement.

What followed was a highly detailed report as advertised which left no stone unturned.

I’d recommend Flettons Surveyors to anyone without hesitation.

24 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Professional and outstanding service.

Simon was very professional and provided an excellent service. His communication in advance of the survey was excellent and I received a summary report promptly after the survey. The very detailed report for my level 3 survey which followed subsequently was very informative and gave me a clear sense of direction. It was clear to me that Simon has left no stone unturned and his recommendations were spot on. I needed his advice on a decision I needed to make and he called promptly and gave good advice which clarified my thinking and helped me to take action. Thoroughly recommended. Thank you very much Simon.

14 marca 2023
Opinia niezależna
Oceniono na 5 z 5

An absolute must when purchasing an older property!

Simon went above and beyond with my level 3 survey leaving no corner of the property unchecked with over 100 pages of information. He uncovered damp, rodents and many other potential issues. Would 100% recommend, especially to anyone purchasing an older (victorian/Edwardian) property. He has also taken the time to thoroughly explain points over the phone and answer any questions quickly. When booking, do consider that the level 3 survey takes about 2 weeks to receive, (understandable for the volume and thoroughness of the information). Just make sure you book well before exchange to give yourself time for all the follow up investigations and and necessary renegotians. Thanks so much Simon!

24 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Recently used Flettons, and Simon Hanchard, conducted the survey and produced the report. The report was thorough, and easy to understand and covered all the main areas and lots more. Particularly liked the traffic light system for indicating the state of particular components or parts of the structure. Highly recommended.

22 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Flettons house survey.

Thank you very much for the time you took in doing the survey we requested, we were very pleased with your detailed report, which was more thorough than expected.
The explanations you gave on the day and in the report were excellent, that along with the photos you supplied (including aerial photos of the roof), helped us to make up our minds how to proceed further.

7 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

An excellent service

An excellent service. I asked for a level 3 building survey and was thoroughly impressed with the level of detail, and care taken to provide me with a comprehensive and fair assessment of the property I am purchasing - a top floor flat conversion of a Victorian property in North London. Simon also made himself easily available to run through the survey and discuss key items. Flettons Surveyors is highly recommended to all careful property stakeholders. Big thanks go to Simon, the very helpful Yoanna, and the rest of the team.

29 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

We’ve been really impressed by the…

We’ve been really impressed by the quality of the report and the level of detailed incorporated in it. It has provided us with all the information we were looking for in a very comprehensive manner. We will for sure do not hesitate to warmly recommend their service to anyone looking for a building survey.

29 października 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service!

My request for a survey was dealt with promptly and efficiently. I was very impressed with the detailed report I received back, which covered absolutely everything I had been concerned about and more. I would have no hesitation at all about recommending Flettons and will definitely use them again in the future.

19 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Simon fantastic

Simon was fantastic and the report was super clear and thorough. Definitely recommend Simon, overall we were very happy!

11 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Very happy with Flettons Surveyor & the…

Very happy with Flettons Surveyor & the full building survey. Our report was detailed, easy to understand and they were able to do the survey ahead of schedule within 3 days of booking!

Simon was and still is available for any questions related to the house - which is very useful as you go through searches or want to plan any renovation work.

Would totally recommend their service!

22 marca 2021
Opinia niezależna
Oceniono na 4 z 5

Highly recommend!

It was quite difficult to get in contact to confirm the date for the survey or to get them and the estate agent to arrange access - it's the only reason I knocked off a star, but this could've just been a COVID-related blocker. The report arrived within the target deadline. Our surveyor Simon was great - the report was really detailed but it was clear what areas needed attention. Simon answered my follow up questions over Whatsapp and helpfully recommended the best course of action going forward. Off the back of this we managed to arrange with our seller to make repairs to the roof before we exchanged and we had enough peace of mind to carry on with the purchase. We've had plenty of follow-ups from Flettons and Simon to check we were happy with the service.

26 stycznia 2021
Opinia niezależna
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Odpowiedź od Flettons Surveyors

Hi Poppy

Thank you so much for leaving a positive review. I am glad that you are happy with your report. Indeed COVID has had a negative impact hence some delays where the family have been affected. Please do not hesitate to contact me on my direct mobile number or email as given in the submission email if you have any questions.

Kind regards.

Simon.

Oceniono na 5 z 5

Great service!

Great service!
The report was very clear and detailed, without being overwhelming. Simon was extremely helpful answering my follow up questions over the phone and via e-mail, and he provided extra clarification and guidance about items that were concerning for us. This report gave us the peace of mind to carry on with our purchase, and I have already recommended Fletton's services to a couple of friends who are looking to purchase in London.

15 stycznia 2021
Opinia niezależna
Logo Flettons Surveyors

Odpowiedź od Flettons Surveyors

Hi Maria

Thank you for the great review. Your custom is highly appreciated, and it was a pleasure serving you.

All the best with your new home.

Thanks again.

Simon

Oceniono na 4 z 5

Great comprehensive survey

Great comprehensive survey

Simon was brilliant at putting together a comprehensive survey and also was great at keeping in touch following the survey with questions that I had.

I did find the communication with regards to booking the survey a little disorganised and received lots of automated emails which was a bit frustrating. However the surveyor was great and the report was very helpful.

11 stycznia 2021
Opinia niezależna
Logo Flettons Surveyors

Odpowiedź od Flettons Surveyors

Hi Georgina

Thank you so much for the positive review. COVID-related illness in our team has resulted in some delays over the last few weeks, but thankfully we continue to work through to ensure customers get reports in good time.

I hope you enjoy your new home.

Kind regards

Simon

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