The lighter itself wasn't quality made the flint spring was far too large causing the flint mechanism to jam up and lock. Also the flints being far far too soft was a huge issue, also causing my zippo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast and friendly response time, personalized support. Good, relevant info on website as well. RE: the "indestructible match" - very small, compact for bigger hands and fatter fingers to operate. Take... Zobacz więcej
Reakcja na opinię
Bought this as a birthday present and let's just say he was more then happy to be receiving such cool looking lighters. I understand some say they are "small" but I would say they are the same size a... Zobacz więcej
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Great customer service. Even though I recieved a few defective lighters, they sent out replacements for them. My original order and the replacements were pretty fast shipping
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Informacje dotyczące firmy
- Sklep z drobiazgami
- również w kategorii:
- Sklep hobbystyczny
- Sklep kolekcjonerski
- Sklep turystyczny
- Sklep z cygarami
- Sklep z podarunkami
Napisane przez firmę
Welcome to FlameSpade, the premier destination for unique and innovative lighters. We are committed to creating quality lighters that are both stylish and affordable. At FlameSpade, we believe that a lighter is not just a tool, it's a reflection of your personal style. That's why we offer the widest range of torches, electric lighters, wick lighters, vintage-styled lighters, novelty lighters, match lighters, and many more. Whether you're looking for a sleek and sophisticated design or a quirky and fun option, we have something for every preference. We take pride in the quality of our lighters, and we ensure that every product is crafted with the highest quality materials. Our attention to detail guarantees that each lighter is not only aesthetically pleasing but also durable and long-lasting. Our lighters are perfect for anyone looking to make a statement, from gift-givers to avid lighter collectors. We keep our prices affordable so that everyone can enjoy the unique designs and high-quality craftsmanship without breaking the bank. We are committed to providing our customers with exceptional service and a seamless shopping experience. Our extensive collection of lighters ensures that you will find exactly what you need, and our dedicated team of experts is always on hand to assist you with any questions or concerns you may have. Whether you're looking for a cool gift, starting a collection, or just want to stand out from the crowd, we look forward to providing you with the perfect lighter to compliment your own unique style-styled
Dane kontaktowe
3,9
Dobra
102 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FlameSpade
Thank you for bringing this to our attention, and we sincerely apologize that you haven't received your order yet.
Checking your order's tracking, it looks like it had been lost in transit. We truly apologize for any inconvenience this may have caused.
We'd be more than happy to issue a full refund on your order, or send you a replacement order with 2-3 day expedited shipping free of charge. We've reached out to you over email!
Odpowiedź od FlameSpade
Thanks for your review, and our apologies if you had a negative experience in any way.
Our US orders are shipped directly from our warehouse in New Jersey, however checking your location it looks like you're based in Turkey. As stated on our Shipping Policy, our international orders are shipped directly from our warehouse in Shenzhen, China.
All of our orders come with a 30-Day Money-Back Guarantee, so we'll be more than happy to set you up with a free return and a full refund if you'd like.
We're unable to find an order under your information. Please contact us directly at support@flamespade.com with your order number and we'll be more than happy to help.
Broke on the first day.
Broke on the first day.
Was using the flame adjuster and then the cylinder popped out suddenly, since then every time I open the lighter gas spews out of the nozzle (fire breather lighter) until it's empty and it won't light an actual flame.
Huge disappointment as was very excited for it to arrive, just for it to break within an hour
21 maja 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you for bringing this to our attention, and our sincerest apologies for any inconvenience this may have caused.
If the cylinder on the bottom of the lighter (the butane valve) popped out while adjusting the flame, this is likely due to the flame being adjusted much too high to the point where the valve was completely unthreaded.
We understand things like this can happen, and we want to make sure you get to use the lighter you were eagerly anticipating. We've reached out to you over email and we'll do our best to help you out!
Excellent product and customer service…
Excellent product and customer service experience. I really love my Sanji's Lighter, the weight, sound, and overall quality is superb.
13 maja 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you so much for the great review! We're thrilled to hear you had a great experience with our customer support team, and that you're loving your Sanji's Lighter. We appreciate your business, and look forward to serving you again in the future!
Very good customer service and the…
Very good customer service and the product quality is 10/10 recommend
27 marca 2025
Odpowiedź od FlameSpade
Thank you so much for the kind words. We always do our best to provide exceptional service so it means a lot when it's recognized. We're glad you love your lighter and we hope you enjoy it for years to come!
Would recommend this company brought my…
Would recommend this company bought my mum a fun gun lighter and she loves it!
Customer service excellent:)
14 kwietnia 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you so much for your kind words! We're so happy to hear your mum loves her Pistol Lighter, and that you found our customer service to be helpful. We look forward to serving you again in the future, and feel free to reach out anytime!
Inadequate
First of all, the first lighter I ordered never arrived, thankfully I was issued a refund but when I ordered again the two lighters i ordered both stopped working after about a week of use. I think for the amount of money these lighters cost they should not be “breaking” that quickly. And yes, I did purchase extra butane to refill the lighters and they just wouldn’t work.
5 stycznia 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've encountered.
Upon reviewing your ticket, we can confirm that your initial order was indeed lost in transit, and to apologize for the mishap, we had offered to include any additional lighter under $50 to your free replacement order.
We understand how frustrating it can be if the two lighters you received both stopped working after a week of use. All lighters are tested to ensure they work prior to shipping, but we understand issues can occasionally arise.
We have a dedicated team that's more than happy to help you out with your lighters. In 90% of cases, we can get the lighters working as they should with some quick troubleshooting.
In the case that you've received two faulty lighters, all lighters come with a 1-year warranty so we'd be more than happy to send you some free replacements. We've reached out to you over email to help you out!
Odpowiedź od FlameSpade
Thank you for your honest review, and we're so sorry to hear that both lighters you received broke right away. As we do our best to provide exceptional products, we understand issues like this can happen. We'd be more than happy to send you a pair of replacement lighters, or issue a full refund on your order right away. We've reached out to you over email.
Great Quality and Very good Customerservice
I have ordered there Twice and bought a total of 3 Lighters, 2 of them were perfect and the quality was great. One lighter had a Malfunction which i notified the Support about and got quick and good help, they quickly offered me a replacement aswell as an additional free lighter for my troubles (up to 20 Euro) after sending a video of the Malfunction as Proof. I am very satisfied, and do recommend this Store if you are looking for cool lighters for yourself or as gifts.
18 marca 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you for sharing your experience! We're so glad to hear you’re happy with the quality of our lighters and our customer service. We always strive to make things right if any issues arise, and we're glad we could figure out a solution with you right away. Thank you for recommending us, and we look forward to serving you again in the future. Enjoy your lighters!
Great lighters and Better staff
The lighters are very cool and useful! Some items were forgotten but the staff are extremely helpful and have been helping me get a charging cable and flame adjustor.
I’d highly recommend buying a lighter or two from here.
21 lutego 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thanks for the great review! Our sincerest apologies if we forgot anything with your order, but we're glad to hear we could get it resolved right away. Thanks for recommending us, and we look forward to serving you again in the future!
Odpowiedź od FlameSpade
We really appreciate your kind words! It means a lot to know you're happy with both our products and the support we provide. We’re always here to help if you ever need anything. Thanks for your review!
Pretty nice
Arrived in time. Shipped securely. Item sent just as ordered. Nice quality and detailed engravings. Works perfectly.
4 lutego 2025
Opinia niezależna
Odpowiedź od FlameSpade
Hi Matteo, thanks for your review! We're glad to hear your order arrived safely and on time, and that the quality and details of your Constantine's Lighter was up to expectations. Feel free to reach out if you ever need anything, and we look forward to serving you again in the future!
Lighter and help
The lighter itself is great quality and as advertised, I was experiencing problems with the flame after a few months and I emailed customer service for any repairs or a replacement. They emailed me with instructions on checking to make sure it can’t be fixed before returning. After following the advice the flame started working properly again, great CS and product
3 lutego 2025
Opinia niezależna
Odpowiedź od FlameSpade
Hi Kristopher, thanks for your review! We're glad to hear you're happy with your Sanji's Lighter and that our customer service team was able to help resolve the issue with the lighter's flame. If you ever need any further assistance, feel free to reach out. Enjoy your lighter!
Great customer service
I ordered 3 of the same items from them, one didn't function correctly. After troubleshooting didn't work, they shipped me out a new item that worked perfectly like the other two.
28 grudnia 2024
Odpowiedź od FlameSpade
Thanks for the kind words! We always strive to make things right, and we’re glad we could get you a replacement that works perfectly. We hope you enjoy your lighters!
This company is amazing!!
This company is amazing!!! 5/5 stars all around.
At first when I was ordering I was not expecting much, considering I had stumbled upon their TikTok's and had not ordered anything from a TikTok business prior. But I was completely pleasantly surprised. The customer service is so friendly, I accidently added the wrong address, and they helped me correct my own personal errors. I would recommend ordering from them to anyone if you're looking for a quality service.
10 stycznia 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you so much for your kind words and for taking the time to leave such a detailed review! We're so glad to hear that our customer service exceeded your expectations and that we were able to send out a new order to the correct address. Mistakes happen, and we'll always do our best to make sure you're taken care of! Thanks for recommending us, and we look forward to serving you again in the future!
Great service and communication
Great service and communication, my lighter did not work as it arrived but I wrote an email explaining everything and they quickly got back to me and sent me a replacement.
19 stycznia 2025
Opinia niezależna
Odpowiedź od FlameSpade
Thank you for your kind review! We're sorry your lighter didn't work initially, but we're glad we could quickly resolve the issue for you. Providing great service and communication is very important to us, and we appreciate you giving us the opportunity to make it right. We hope you enjoy your new lighter, and feel free to reach out anytime!
Sanji lighter
They are kind and they are good lighters
They will help you with anything you need and they’re very good quality if they’re taking care of
2 listopada 2024
Odpowiedź od FlameSpade
Thanks for the great review! We're so glad to hear you're happy with both your Sanji's Lighter, and with our customer service. We always do our best to provide exceptional service, so it means a lot when it's recognized. We look forward to serving you again in the future, and feel free to contact us anytime!
Odpowiedź od FlameSpade
Thanks for the honest review. We're always doing our best to improve our products and services so we appreciate your feedback. If your Pen Torch is flimsy, you may have received a defective lighter. All of our lighters are inspected prior to shipping, but we understand things like this can happen. We'd be more than happy to issue a full refund, or send you a replacement lighter free of charge. We've reached out to you over email.
Just as an update to a previous review
Just as an update to a previous review, I couldn't be happier with the full size 1:1 scale movie replica Constantine lighter. It's quality is even better than I had hoped. Love the weight and it's an awesome display and conversation piece, in addition to being totally functional. Customer service is A++ Make your purchase with confidence.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od FlameSpade
Thank you for the kind review, and we're happy to hear that you had a great experience with both our customer service, and with our products! We're glad that your Constantine's Lighter is a huge hit, and we hope you enjoy it for years to come!
One of the lighter didn't work…
One of the lighter didn't work contacted customer service Emily, she was great responded back in a timely fashion and they sent me a replacement lighter that was pretty awesome and cool no complaints from me!
13 lipca 2024
Opinia niezależna
Odpowiedź od FlameSpade
Thanks for the honest feedback! We apologize that you received a faulty lighter with your initial order, but we're happy that the replacement lighter is working great!
Doświadczenie Trustpilot
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