Flagstone Recenzje 

Absolutely recommended!

If we get to the end of the process and successfully buy our new home, it will be absolutely thanks to Lucy!

Her professionalism, resilience and knowledge are truly second to none. What makes her stand out is that she is so much more than just an advisor — she genuinely cares about her clients and treats every purchase as if it were her own.

Lucy has supported us throughout the whole journey, always going the extra mile, finding solutions and never giving up, even when things became challenging.

We couldn’t recommend her highly enough. Thank you, Lucy, for everything you have done for us!

I have had a great experience with Flagstone. Matthew Perry is my mortgage broker. He took the time to explain things in details and if I had any questions, he was always quick to reply. He always had a friendly, calm and professional manner and has been so helpful in the process.

I would also like to say thank you to Josh and the rest of the team who have been keeping me updated throughout the process and making their own enquiries to ensure everything is running smoothly.

Michelle and the team worked tirelessly throughout three attempts to purchase properties which resulted in a sale completing after the two prior attempts fell through. Every person was friendly, I received regular updates from them via email and calls, they were proactive in progressing the sale(s), explained the processes to me clearly, and were really respectful of my situation. The service never changed throughout.
I would absolutely recommend Flagstone to anyone requiring a broker - faultless.

Flagstone helped us navigate a very complex arrangement that involved a lease extension. Not only did they secure us a really good deal, but they lead the discussions with the bank around timing of the lease to match the lease extension. Our solicitors were incapable of adding value sadly, but Flagstone really came through for us. Highly recommended!

Flagstone were recommended by the estate agent I was using for a property purchase (as they had a partnership with them). Initially, the mortgage advisor was helpful in the introduction call and I therefore went ahead with their recommendation for a mortgage. However, once I had signed up, the service provided changed to a very substandard level. There were no updates on the application and I had to chase everyday to get them to check with the mortgage provider. My responses to the mortgage queries were not passed back to the provider and this caused several days of delay.

I also feel like the admin team do not even look at, or review what they are sending back and forth between the client and mortgage provider. I have had requests which are completely not relevant to my case or for documents I had already provided.

I also do not believe they have the expertise to find the right mortgage for your needs. I asked them to find another mortgage for another property and they recommended a provider with really high rates. I therefore went to another provider and they helped me apply and obtain a much much better offer within 8 days.

I would avoid using this company unless you want the frustration of having to chase up the application yourself.