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I bought a dress advertised on their website to have sidepockets, rhinestones on the neckline and wrinkle-free. What was sent to me had none of those. The dress cost me £70 but honestly should not be more than £15. It was a cheap material and the lining of the dress was popping out from the neck line and armpits. I asked for a full refund and a return label but they are offering me 40% refund and to keep the dress. Or retun and pay for postage that could cost up to £30. Thankfully I paid with a credit card and I have lodged a complaint with my bank. My bank will be getting my money for me.

Don’t use - delivered the wrong item and would normally allow return as in China. Kept offering me voucher or low percentage refund and keep (awful tent like dress that I hadn’t ordered). Had to email after email
For a week to get them to give me 90% refund - originally offered 40%. So stay away from

Bought a chiffon of the shoulder dress on arrival the colour is awful the lovely flowy chiffon on the photo is nothing like the bulky cheap awful dress AVOID THESE/ are scammers
Oh yes you can return it to a slow boat to China for almost what it cost TOTAL RIP OF AVOID DO NOT BUY and if you email to complain they will give you the runaround
Just read the reply
That’s a joke
I have emailed you ten times and ten times you send an automated email reply !!!

Very professional

Very poor. The leather jacket I purchased size L (£65) was so small I could only get one arm in. My friend who is a size S couldn’t even wear it! I asked for a return label to find out I had to find it myself self. They quoted £15-30 return depending where I was so would only receive £30 refund in the end! …. Or I could keep the item and choose something else worth £65 and it wouldn’t cost me any more then gift the jacket to someone! Absolutely appalling customer services.
Do not purchase from these people as it’s no better than a scam.

Don't not use the company!
The pictures online look great, reality is your purchasing mass produced, cheap, poor quality items! False information such as '100% cotton', item arrived with a label 95% polyester.
Shipping took forever (your item will travel most of Asia before it arrives), and the company didn't want to acknowledge the problems

DO NOT BUY FROM THIS SHOP!! They sell rubbish and if you ruturn it, they don't refund you.
Scam, Sacam, Sacam.

AVOID!!!!!! Absolutely gutted that I didn’t read reviews before buying from this company. It’s a scam, they use other people’s photos, and then reproduce a cheap product made and shipped from China. When I questioned this, as they state they are Netherlands based, they said they have it shipped from China for quality control. What an actual joke. You just go around in circles via email even though they state a 30 day hassle free return! The most frustrating thing about this is, I won’t be the last person to buy from this sham company 😢

Absolutely fraudulent company, I ordered a dress that was stated as being linen - when it arrived, not only did it not resemble the dress, it was made from 100% polyester and spandex.
Have asked to return and a refund - obviously I have to send it to China not Norway at a cost of £30 or I can have a free item of clothing - given that the original item is only fit for the bin and do not want any more rubbish.
Will be filing an official complaint as breaks every law in the consumer goods acts act.

Returns are to Asia costing between £15-£30 . My daughter asked me to get her a bag from there that has fallen apart after 5 days of use for £30 that I need to pay £30 to return. £30 down the drain.

In response to you, I have emailed extensively with you, you gave 30% refund, despite my consumer rights to get a full 100% refund when a product is not fit for use.

This company is a massive scam and a lie. I ordered a linen dress and what came was horrific nylon really awfully made and they will only refund if I return to china. They are presenting as a European company - it’s really frustrating and I should have been more careful.

Do not buy from this company I ordered a dress not realising it was going to be shipped from China so would not arrive in the times stated on the website or time for the event i was ordering for. I emailed immediately to try and cancel the order being shipped and got no reply. Dress arrived looking really cheap have been trying to contact them since to arrange a return but have had no response

The item delivered bears almost no resemblance to the dress shown in their website advertising photographs. The images on their website portray an elegant, high-quality dress made from flowing fabric and with a refined finish. What I received is a poorly made garment constructed from very cheap-looking material.
To make matters worse, the dress arrived from China compressed into a small plastic bag, literally packed down to the size of my fist. When opened, it was heavily creased and looked nothing like the product advertised. The quality, fit, fabric, and overall appearance are completely different from the photographs used to market the item.
I consider this to be misleading advertising . They should banned this website ! A total Scam .

Look good & very soft leather.
Quite tight across the toes & have a very flat heel, with little arch support.

DO NOT TOUCH THIS COMPANY THEY ARE A COMPLETE SCAM!!!!!!

Excellent service and a great product now I have unfolded and letting it settle, thank you and just in time for the return of the sunshine.

best

robert

The jumpsuit bared little resemblance to the item that was delivered, the quality of material, design was awful. I bought this for a wedding outfit but I would not even wear it in the garden. No shape at all.
Returns very difficult staying I would need to pay around £20 to ship back to china and if they didn’t receive in 30 days I would not get anything back. I paid £48 for a product not even worth a £1

Longer than the stated delivery times (3-4 weeks) with no update as to when i could expect my items. Items are poorly made and bad quality. Returns shipping costed me £35!!! And takes up to 4 weeks supposedly for refund!! Terrible company do not use!! Overall bad experience!!

I ordered two dresses from their website, they were shipped from China three weeks later and only one dress arrived. It wasnt one of the two i ordered.

Customer service team kept reassuring me that the order is on its way.

Returning it anyway doesnt seem to be an option, neither is getting a refund. Returns are at the customer expense which is 20-30£. I doubt you ever get a refund anyway.

This is clearly a fraudulent business and should be avoided.

After receiving one instead of two dresses and none if those i ordered, i was given the following options

Option 1: 100% store credit - Choose any item from our store with the same value
Option 2: FREE replacement - We'll send you the same item again at no cost
Option 3: 20% partial refund and keep the item

Avoid at all cost

The website shows good quality clothing but the items that arrived are of the poorest quality.
Incomplete refunds are offered on return at significant customer expense to China, totally unacceptable.
This company is not reputable.