Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I made an error ordering tickets & FIXR…
I made an error ordering tickets & FIXR had resolved my issue by the following morning of my contact Thank You Very Much 🙏
16 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Stella,
Thank you so much for your review!
We're delighted to hear that we were able to quickly resolve your ticket ordering issue by the following morning. Providing swift and effective help is what we always aim for!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Max,
Thank you for the review!
We're so pleased to hear you found the process quick and easy to use, and that everything worked perfectly for you. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Easy for the most part
The initial experience was very user-friendly. The platform made it easy to transfer tickets to friends. One of the transfers became complicated and I found it took quite a while to get the proper help. It was, however, fixed in the end!
14 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review. We're glad to hear your initial experience was very user-friendly, and that the transfers were mostly easy.
We sincerely apologize that one transfer became complicated and took a while to resolve. We are pleased the issue was fixed in the end, and we appreciate you letting us know so we can improve our support process.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Paid money, no email, no ticket and no reply!
My daughter purchased a ticket to an event in Glasgow, no email, no ticket in app or webpage and despite emailing Fixr and trying to contact them through Instagram, no reply.
She had to pay on the door last night, which cost an extra £1 despite the initial £14 payment to Fixr showing as completed on her online banking.
While mistakes happen, it's the lack of communication that is the most disappointing. Started a charge back with her bank.
14 września 2025
Opinia niezależna
I had a problem retrieving my ticket…
I had a problem retrieving my ticket and Amelia was amazing!! Thank you Amelia for your prompt and helpful response.
11 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Janet,
Thank you so much for your fantastic review!
We're thrilled to hear that you had such a great experience with our team. Providing a prompt and helpful response to your ticket issue is exactly what we aim for. We appreciate you taking the time to share your positive feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Lovely lady called amelia helped me in…
Lovely lady called amelia helped me in finding my tickets i accidentally deleted and re sent them
11 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Kirstie,
Thank you so much for the wonderful review!
We're so pleased that our team was able to help you so quickly with finding your tickets. Your feedback is truly appreciated as we always aim to provide a swift and effective solution for our customers.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Except now experiencing problems…
Except now experiencing problems signing in. But probably more me than FIXR. They are very quick to respond to any problems. Until now had no problems at all. All been good.
10 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Beth,
Thank you for your review and your honest feedback. We're so glad to hear you've had a good experience with us until now and that our team has been very quick to respond to any problems.
We're sorry you're now having a sign-in issue. While you mentioned it might be on your end, we'd still be happy to help. Please reach out to us at team@fixr.co so we can assist you. We appreciate your feedback and hope to get this sorted for you quickly.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Amelia solved my problem promptly
Amelia solved my problem promptly , great service.
9 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Christine,
Thank you for the wonderful review!
We're so pleased to hear that Amelia was able to solve your problem so promptly, and that you had such a great experience.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Really quick and attentive service
Really quick and attentive service - sorted my problem within an hour - fantastic.
8 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you so much for your review!
We're so pleased to hear you had such a quick and attentive service and that we were able to sort out your problem within an hour. Your feedback is truly appreciated as we always aim to provide a swift and effective solution for our customers.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
SCAM
SCAM
Bought three tickets that didn’t arrive / were fake. Told by the venue when we got there on the night
Customer service were ignoring me for a whole week.
6 września 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Alice,
Thank you for your review. We are so sorry to hear about your experience. We sincerely apologize for the issues you faced with your tickets and for the delay in our response. This is absolutely not the standard we hold ourselves to.
We understand how frustrating and upsetting it must have been to arrive at the venue and find that your tickets were not valid. This is unacceptable, and we are taking your feedback very seriously.
Please email us directly at team@fixr.co with your order details and a link to your review to ensure you receive a swift resolution.
Best Regards,
Team FIXR
My experience has been good but I…
My experience has been good but I struggled to get tickets even when I’ve been online and waiting for 4play. The website crashed a bit but u can make it up to me by giving me tickets from 4play Exeter.
31 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review. We're glad to hear your experience has been good overall.
We are so sorry to hear you struggled to get tickets for the 4play event, and we sincerely apologize for the website issues you experienced. We understand how frustrating it is when you're online and waiting for a popular event to go on sale.
Regarding your request for tickets, the event organisers are in charge of ticket allocations. Please reach out to them directly as they would be the best people to contact. We appreciate you bringing this to our attention.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great app better than Ticketmaster
Great app, unlike Ticketmaster they’re not trying to scam you
15 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Billy,
Thank you so much for this amazing feedback!
We're thrilled to hear you had a great experience with our app. We believe in providing a clear, honest service, and we really appreciate you recognising that. Your trust means everything to us.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Fantastic Customer service from Hayley
Fantastic Customer service from Hayley. She worked quickly to resolve a problem and was polite and professional throughout.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Heidi,
Thank you so much for the fantastic review!
We're thrilled to hear that our team provided such excellent customer service. We're proud of our team for being so quick, polite, and professional, and your feedback is a great motivator for us. We'll be sure to pass on your kind words to the team!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Kalabe,
What a wonderful review! We're thrilled to hear you think our events are epic.
We work hard to bring you the best events around, and your feedback truly makes our day!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
So helpful to help me log back into my…
So helpful to help me log back into my account! Super easy and quick!
27 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Karena,
Thank you so much for the fantastic review!
We're thrilled to hear that our team was so helpful and that we made getting back into your account super easy and quick. Your positive feedback is greatly appreciated!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Very good app
26 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Toby,
Thank you for the wonderful feedback!
We're thrilled to hear that you think our app is very good. We appreciate you taking the time to share your positive experience.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Country Superstars Experience Perth
It was the worst country music event I have ever attended in my entire life, and I have have been for many from Tamworth to Nashville.
We arrived at the venue at 16:00 to be greeted by a DJ belting out what I could only describe as a mix of R&B and Hip-Hop.
At around 17:30 a four-piece punk rocker band comes on stage and belts out some more of the same ear blasting music. In all this time there was one song that was played by the DJ that had any semblance to country music, which was Dolly Parton's Nine to Five.
We left the venue at 18:30, totally disgusted by the so called Country Superstars Experience. We expected to experience a live performance of country music artists. If we wanted to hear recorded music, we could have listened to that in the comfort of my home theatre at no cost with much better sound quality.
I would like FIXR the promoters to provide us with appropriate compensation for the $40 per ticket that we paid.
This was not country music, anything but. Anyone considering purchasing tickets for future events please think twice. See my previous comments.
23 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your detailed and honest feedback. We are so sorry to hear about your experience at the Country Superstars Experience event.
To ensure the quickest resolution and to discuss appropriate compensation, please contact the event organisers directly at externalbooking@likeit-loveit.com with your booking details.
We appreciate you bringing this to our attention so we can address this with the event organisers. Thank you again for your patience.
Best regards,
Amazing service
Amazing service, we had a slight problem but Amelia was quick to fix the issue :)
22 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Liam,
Thanks so much for the great feedback!
We're thrilled that even with a slight problem, our team was able to provide an amazing service and resolve your issue so quickly. Ensuring a smooth experience is our top priority, and we're so glad we could get it sorted for you. We appreciate your review!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Millets illuminate trail.
I ordered my tickets for millets illuminate trail through face book. Unfortunately it didn't work as expected. However after one email all was sorted out perfectly. Very impressed with this. Would defonatly recommend to use again
19 sierpnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Trudi,
Thank you for your fantastic review! We're so pleased to hear that even after a small hiccup, we could resolve your ticket issue perfectly and efficiently. Your positive feedback and recommendation are truly valued.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Too long of a waiting period for refund
There was an advertisement that was sent out couple months ago about an event I would think is geared to kids. My daughter got excited and showed me she would like to attend. When ticketed were released she was able to purchase without me knowing . When I received confirmation through her page it is then in fine print said 19plus event .. I quickly contacted customer service .. took them 48 hours to respond to say basically sorry about your situation no refunds . I tried 7 times to explain and ask for a refund I was finally told I can contact the organizer .. well after weeks of waiting for a reply from the organizer I contacted BBB better business Bruiel .. and after Weeks I finally was contacted back from customer service and BBB stating I will be getting my refund and the event has actually been postponed . Customer service emailed me time to time stating they’re waiting for the organizer to connect back .. this should have taken so long in the end I’m happy I got my refund . I will not be going through this organization again .
3 lipca 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Twix,
Thank you for sharing your experience.
While refunds for this event are handled by the organiser, we reached out on your behalf as a gesture of goodwill. We’re glad the organiser approved your refund and the matter was resolved. We apologise for any confusion or delays and appreciate your feedback.
If you need anything else in the future, don't hesitate to reach out.
Best Regards,
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.