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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Simple and effective process to repair our Sage Barista, I also had the machine service at the same time, which I would recommend. The service felt personal with communication, easy drop off and wel... Zobacz więcej

Oceniono na 5 z 5

Very pleased to have sent my Sage coffee machine to this professional company . They always replied to messages and kept me up to date with how things were progressing . Machine came back clean and... Zobacz więcej

Oceniono na 5 z 5

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Zobacz więcej

Oceniono na 5 z 5

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Zobacz więcej

Informacje dotyczące firmy

  1. Producent ekspresów do kawy
  2. Naprawy
  3. Naprawa drobnych sprzętów AGD

Napisane przez firmę

Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Service

The company did a great job and the aftercare service was excellent. It was daunting for me to send my beloved coffee machine off on its own but the service was excellent and when I made anxious phone calls they were reassuring and helpful.

31 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Flat whites are important! Highly recommended

Recent repair after pump had failed on a 6+ year old Sage Barista Express. Initial comms were very good and the website has good information about the process. Sent and received via UPS and repair took around a month which I was happy with. Hoping to get a couple more years if not more out of it before having to commit to a new machine which is good sustainability.

Back to making flat whites 👌🏼

Highly recommended! 5 stars

15 września 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful Customer Care

To be honest, I was daunted about sending my much loved Barista Express to Bristol for repair, but Fix My Coffee Machine literally had all the angles covered. Every step was easy to follow and they soon found why my machine was tripping the electrics at home, such is their knowledge base. They gave ample updates and I was never left in the dark about anything. A year old when I bought it in 2021, my Barista Express now functions better than ever and I cannot recommend Fix My Coffee Machine highly enough.

26 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Rory what can we say :-)

Rory what can we say. The coffee machine is working great again. We have a Sage Touch which had problems with tamping. Although Rory was unsure about the problem on this machine he looked into it got the part from Sage and fixed it, letting us know progress all the way. He is local to us so we picked it up. Brilliant service, will not hesitate to use your service again.

22 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service... couldn't ask for more!

Great service! I'm so happy to have a coffee machine that works properly again. Fix My Coffee Machine have been extremely friendly and helpful. They were quick and efficient, and they kept in touch throughout the process of fixing and servicing my machine so I knew what was going on. They even helped me trouble shoot afterwards. Thanks for allowing me to make great coffee at home again!

11 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service from…

Excellent service from FixMyCoffeeMachine recently. My Sage Barista Express is now working better than ever. Thank you so much for your prompt turnaround.

28 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Quick and simple communication via WhatsApp, with great instructions and updates throughout the whole process. My coffee machine was fixed quickly and returned safely, and all for a fair price. Thanks!

5 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great communication

Getting in contact with the team at Fix My Coffee Machine was super easy via WhatsApp.
We took our Sage machine to the lovely team on a Friday morning and by the next Friday, we had picked it up, repaired and serviced.
Communication in general is very good with Rory and the team. Highly recommend!

16 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, my Sage Barista pro machine was playing up with low water flow I had tried to repair it myself with a new water pump but it made no difference. Sent it by UPS to 'fixmycoffeemachine' turned out it needed a new boiler. Excellent communication with the repair shop informing me of the fault and videos once repaired. Sent back up via UPS (Excellent postal service). I cannot fault the service I received and I will be using them again in the future.
Thank you Fixmycoffeemachine.

10 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

What a team at fix my coffee machine

What a team at fix my coffee machine , from start to finish correspondence was great always replied and kept me in the loop as to where the repair was at .
Would highly recommend these guys thanks for everything.
Dave T Shropshire

7 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great Service Quick Turnaround

Our office Sage Barrister Express had a fault with the auto cut off for the pouring function. Rory was able to fix the issue and service our machine all within 4 working days. Very good communication throughout.

14 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Great communication from the start, questions answered and fixed/returned in no time. Will use again for any future fixes and highly recommend thank you!

15 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

I am just so happy with the service

I am just so happy with the service, my machine was in a terrible way and because I am in Bristol I could deliver the machine myself. Rory was excellent and I dropped the machine over on a Friday and picked it up on the Monday!

When I collected the machine all fixed and serviced it looked like a new machine!

I am so happy, I will book my machine in every year for a service. Thank you Rory.

15 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Sage Barista Express Repair and Service

My Sage Barista Express Coffee Machine developed an electrical fault recently. Having found the Fix My Coffee Machine website, I used the Whats App function which enables you to contact the company via message. Rory came back to me within minutes giving an accurate repair estimate whilst also explaining how shipping to and from the repair location works.
Having booked in the repair/service, I shipped the machine via UPS on Thursday 4th Jan. Rory had fixed the machine by the Sunday and I had it back, in full working order by the following Wednesday.
Fantastic service, would highly recommend Rory and his team. All the best.

11 stycznia 2024
Opinia niezależna

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