Fix Auto UK - Fix Auto Stoke-on-Trent Recenzje 

258
Wynik TrustScore: 5 na 5

4,8

Portland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction. The repai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Warsztat samochodowy
  2. Blacharstwo samochodowe
  3. Naprawa karoserii samochodowych
  4. Naprawa samochodu
  5. Naprawa samochodów

O Fix Auto UK - Fix Auto Stoke-on-Trent

Napisane przez firmę

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Napisane przez firmę

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Dane kontaktowe

  • Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Zjednoczone Królestwo

  • 01782 315242

4,8

Doskonała

Wynik TrustScore: 5 na 5

258 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(258)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5561

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Some delay in waiting for parts but I was kept well informed of progress. Staff were always very helpful and pleasant. The work completed was excellent and some additional issues were also dealt with at my request. I am very pleased with the service and would definitely recommend

8 lutego 2024
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Margaret. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Very happy but …

Very happy with the repairs and excellent and reassuring customer service. Only criticism is they left the alloy locking nut key on the wheel.

8 lutego 2024
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Sach. Thank you for taking the time to leave us a review and sincere apologise over the locking wheel nut. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Our Motability vehicle was collected on 4th January and returned on the 22nd

Our Motability vehicle was collected in a sorry state after sustaining a lot of nearside damage when avoiding a pedestrian in the road at night then, whilst waiting for a repair date, someone kindly reversed into our rear bumper whilst being parked in a supermarket!
So we had to submit two no fault claims for repair but it was no problem for M & M to co-ordinate and ensure a quick and professional turnaround, keeping us informed regularly on the progress of the repairs. On its return, our car looked like the day it was rolled out of the showroom! Many thanks for a job well done.

6 lutego 2024
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Mr White. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and appreciate you taking the time to feed this back to us. We will pass your lovely comments on to the rest of the team. Thanks again and have a great day!

Oceniono na 5 z 5

Highly recommended, would use again without hesitation.

Side of my car was badly damaged in a collision.
Repair carried out to perfection, including a 1" minor scratch which was already on an adjacent panel; unable to tell that there had ever been any damage.
Parts availability, outside the repairer's control meant that my car was off the road for several weeks but M&M regularly kept me updated.
Great service and very professional.

3 grudnia 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Mr Tucker and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience despite the parts issues and we do appreciate your understanding in this. We will pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Excellent service and job very happy…

Excellent service and job very happy with result

25 stycznia 2024
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Patricia, and thank you so much for taking the time to leave us a review. We notice the review score is only 1 star which is the lowest but your comments as so positive and reflect a 5 star, so we assume this is just an error and glad to hear you had a great experience. We will pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Great repair

Great communication at every step of the process. The repair was carried out quickly and to such a high standard that it's impossible to tell there was any damage in the first place.

11 stycznia 2024
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Mr Doughty and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish. Staff were so friendly and helpful. The work done was fantastic, couldn’t spot the repairs or the colour match. Great team at all levels well done, would use again without a doubt.

6 grudnia 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent


Good afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 4 z 5

Excellent repair and service

Excellent repair. Staff were professional helpful and polite. No hassle experience. Just thought that 10 working days for repair was a little long?

Would recommend Fix Auto to anyone
Thank you

18 grudnia 2023
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Mr Summerfield. Thank you for taking the time to leave us a review, we do appreciate it and it does make a difference to us. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Fantastic job made on my car and the…

Fantastic job made on my car and the estimator Jack Wherton was brilliant.

2 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Mr Buxton. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

I would thoroughly recommend Fix Auto…

I would thoroughly recommend Fix Auto Stoke On Trent to fix your vehicle ,I recently had to have my new cars bodywork and from start to finish they were excellent ,they collected my car from my home ,did a first class job on my vehicle and delivered the car back to my home ,all through the procedure I was kept informed by the wonderful polite staff from phone calls to the delivery drivers all were excellent ,

7 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Mr Rowe and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Everything went smoothly

Everything went smoothly. Staff were polite and efficient. My car was collected and returned in a timely manner. I'm happy with the repair.

14 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Ann and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Fantastic customer service from the…

Fantastic customer service from the moment I first got in touch to the moment I picked up my repaired car :) kind and friendly staff who made my experience much more smooth and plain sailing. Also BONUS my car came back cleaner than it went. Greatly appreciated. Going forward it’s the only place I’d use. THANKS TO ALL

14 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Annette and thank you so much for your kind words and taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Top repair service from all involved

Fantastic repair job done by the guys at M&M. The 2 delivery gentlemen were lovely, kept me updated on my delivery time and even parked the vehicle back on my drive for me. Special mention for Judy as her customer service skills were fantastic and she really went above and beyond when I needed to get my vehicle back. Thankyou all!!

9 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Shelly and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to Judy and the rest of the team. Have a great day!

Oceniono na 5 z 5

took a long time to repair due toto…

took a long time to repair due toto delay in sourcing parts, but well worth it. Friendly staff and fantastic repair

7 listopada 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Mrs Vagars and we would like to thank you for taking the time to leave us a review. We're glad to hear that despite the parts issue, you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

I can highly recommend M&M

The staff are incredibly polite, friendly and professional. I was dealt with promptly each time I went - to get the estimate, leave my car and subsequently pick it up. The job was done very well and my car came back looking like new, inside and out - thank you for the excellent valeting. I think they went above and beyond and were very understanding when I had to change the date my car went in. I should like to say a particular thank you to Jo, who did an amazing job.

30 października 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Afternoon June and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to Jo and the rest of the team. Have a great day!

Oceniono na 4 z 5

The company were really professional…

The company were really professional they took over all the stress I was looking after my husband as he ill and sadly he passed away and they looked after me I felt no pressure at all and my car looks like new I would like to thank all the team

10 października 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Pamela. We are so sorry for your loss and thank you for taking the time to leave us such a wonderful review. We're glad to hear you had a great experience, during this difficult time and we will pass on your kind words to the rest of the team.

Oceniono na 5 z 5

Excellent service

Excellent service and work completed to a very high standard . never had the car so clean after the valet!

11 października 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good Morning Nicola and thank you for taking the time to leave us a review and your kind words, it really does make a difference to us. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Good communication no fuss all the work…

Good communication no fuss all the work carried out to excellent standard can't tell there was ever any damage would recommend

17 września 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon Mr Gilson. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Oceniono na 5 z 5

Great work

Mm are brilliant quick and did a brilliant job

17 października 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent

Good afternoon and thank you so much for the great feedback. We will pass this onto the team. Have a great day!

Oceniono na 4 z 5

Recent Car Repair

The majority of staff were friendly and easy to talk to during my car repair.
They kept me up to date while I was waiting for my repair.
A little disappointing to find out after the repair was completed about a separate issue found during a diagnostic test. I would have appreciated being informed about the separate issue found but I was only made aware when I picked the car up on completion of works carried out.
I was a little shocked to pick my car up with no fuel in my car and the fuel gauge was showing Red. I did ensure that their courtesy car on return was filled with fuel.
I was satisfied with the repair.

13 października 2023
Opinia niezależna
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Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent


Good afternoon Nicola. Thank you for taking the time to leave us a review and giving us feedback. I can see we have spoken to you regarding the issue raised and are looking into for this further for you. As soon as we have an update our assessor will be in touch. We're glad to hear, that you were kept informed and had a great experience and will pass this onto the team. Have a great day!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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