Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction. The repai... Zobacz więcej
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The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Zobacz więcej
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Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... Zobacz więcej
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Informacje dotyczące firmy
- Warsztat samochodowy
- Blacharstwo samochodowe
- Naprawa karoserii samochodowych
- Naprawa samochodu
- Naprawa samochodów
O Fix Auto UK - Fix Auto Stoke-on-Trent
Napisane przez firmę
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Napisane przez firmę
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Dane kontaktowe
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Zjednoczone Królestwo
- 01782 315242
4,8
Doskonała
258 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to deal with with no problems and…
Easy to deal with with no problems and very helpful.
5 października 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afteroon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and everything went smoothly. We will pass on your kind words to the rest of the team. Have a great day!
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Matthew. We are so pleased that everything went smoothly for you and thank you for taking the time to leave us a review.
Fantastic
Absolutely fabulous customer service from M&M, Longton. The repair company kept in touch throughout the process with updates on the repair timescales. Super repair work. Cannot tell there ever was any damage on my car.
And I was able to leave the hire car with them at the end of the process. They took care of everything. Amazing!
As a bonus - my car was valeted before the handover. Gorgeous. Thank you!
Special shout out to Nicky the receptionist, who was the lady who communicated with me throughout the repairs process. Very polite, professional, friendly and helpful person.
She also very kindly offered to help me drive my car out of the yard for me as it was a bit tight and I struggled to readjust to a manual again after driving an automatic hire car for a week. Thank you Nicky! You're a star ✴️
20 września 2024
Opinia niezależna
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
We are so pleased to hear about your positive experience. It is wonderful to know that you were kept informed throughout the repair process and that you are happy with the quality of the work. We are also delighted to hear that you were impressed with the level of customer service you received, particularly from Nicky. We will be sure to pass on your kind words to her.
Excellent repair
After our vehicle was damaged by a side-on collision with a lorry who hadn't seen us, our Insurer passed our car to M+M Vehicle Repair in Longton. Our car has sustained significant damage to all the panels on the driver's side, along with a wheel. M&M had the car for quite a few weeks as the damage was more substantial than originally thought. However, we were always contacted with updates, especially whenever a completion date has to be extended. When we finally had the car returned we were amazed at the quality of the repair, it was outstanding. The car looked as good as new. It had been a harrowing experience being hit by this lorry on the motorway but at least thanks to M+M it had a happy ending. Thank you so much.
3 września 2024
Opinia niezależna
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Gary. Thank you so much for taking the time to leave us a review and we really do appreciate your feedback and kind words. We're glad to hear you had a great experience and will
we will pass on these lovely comments to the rest of the team. Have a great day!
Not all the damage from the accident was repaired.
Not all the damage from the accident was repaired and the repairer has come to the conclusion that it wasn’t from the accident where the lady who hit me admitted to every damage.
17 sierpnia 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Mr Khan. Thank you for taking the time to leave us a review and we can see that when you collected your car you pointed out some additional damage that had not been dealt with in the repair. We explained that this was not indicated on the original instruction from the insurance. However we have taken images of the damage you pointed out to us advising it was all part of the same incident and we have referred this back to your insurers for you. As soon as they come back to us and confirmed we can proceed with this extra damage, we will be in touch to re schedule repairs with you. Apologies for any inconvenience and we hope to have the resolved shortly.
Accident Repair
My car was involved in an accident and the lower rear boot section was all scuffed and had to have a repair a full respray to the boot section. M&M based in Longton carried out the work and the whole process from start the assessment to the finish the repair has been brilliant no fuss just smooth and the end result 4 days later they have done a brilliant job!
2 sierpnia 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mr Goulding. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Absolutely brilliant service and my car…
Absolutely brilliant service and my car is like new. Fabulous
29 lipca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Adam. We're glad to hear you had a great experience and thank you so much for taking the time to leave us such a positive review. We will pass on the good review to the rest of the team. Have a great day!
An excellent job done
An excellent job done. Car looks like new. Only criticism was the time taken -8 weeks - but that was due to Land Rover not M&M!
Special thanks to Phil for explaining why it needed a specific repair and Isobel for her patience and understanding of my many, many phone calls!
24 lipca 2024
Opinia niezależna
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Beth. Thank you for taking the time to leave us a review and your kind words. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
everything went smoothly from start to…
everything went smoothly from start to finish.Car came back looking like new.The driver who picked the car up and bought it back was very friendly and helpful.
15 lipca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Sue and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning James and thank you so much for your kind words and leaving us such a great review. We will pass this onto the rest of the team. Have a great day!
Professional service kept in touch all…
Professional service kept in touch all the time cannot fault the service and made great job of repair thanks.
21 czerwca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Paul. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Fantastic service in every way
Fantastic service in every way. My car was fixed really quickly, before the estimated date. Happy with everything, my car is perfect, thankyou.
19 czerwca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon. We really appreciate you taking the time to leave us a review and glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
They did my accident repair to a high standard
They did my accident repair to a high standard and also went the extra mile with it when they didn't need too!
13 czerwca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent from start to finish
16 maja 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Liz. We're glad to hear you had a great experience and we will pass on your kind words to the rest of the team. Thanks again, for taking the time to give us this valuable feedback,. Have a great day!
Absolutely faultless from start to…
Absolutely faultless from start to finish massive thanks to Clare for looking after me 😁
10 maja 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Ashley. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will certainly pass on your kind words to Clare and the team. Have a great day!
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Carl. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Helen, we appreciate you taking the time to leave us a review and glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Quick and friendly service
Really friendly and helpful delivery driver.
Excellent repairs.
Car returned fully valeted.
25 marca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Penny. Its so nice of you to take the time to leave us a review and such positive feedback. We do appreciate it and glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
All great
All great. Car nicely presented back, everyone very polite and good contact throughout. Slight confusion with organising hire car but sorted in time.
15 marca 2024
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Val and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
A truly fantastic customer service…
A truly fantastic customer service experience, the team have looked after me with great communication at every stage and i cannot fault the overall standard of repair. The team will be my first call should i ever need any other repairs on my vehicles, cannot thank the team enough!!!
14 marca 2024
Opinia niezależna
Odpowiedź od Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon Simon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and appreciate your kind words. We will pass on the great review to the rest of the team. Have a lovely evening!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.