Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There needs to be an upfront disclaimer on legitimate delivery times. I searched for a particular book, Fishpond.com appeared, and the header says "America's Best Value", only to find out they're base... Zobacz więcej
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Zobacz więcej
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Zobacz więcej
Reakcja na opinię
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
CD is Brand New but the recording of…
CD is Brand New but the recording of the CD is below par. So bad that it sounds like 1950’s recording.
Sorry that I’ve to tell the Truth
Fast shipping!
The book I ordered wasn’t available in the United States, I got my book fast and without expensive shipping! Thank you thank you!!!
Greatfully received
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also greatly appreciated, as was the tracking number to help keep tabs on it as it got closer to its new home. Thank you for all your hard work in seeing this item to me.
Great Service
Book arrived in great shape and the customer service was fast and efficient. I would definitely order from them again. Thanks!
[Disappointed] I had purchased 2 books…
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available, how should I follow-up my order in this situation?
[20 Dec 2024] Where can I receive my private message?
[21 Dec 2024] I have yet received any private message or being contacted by the customer services, please confirm the next follow-up actions.
[24 Dec 2024] Problem resolved, thank you.
Anson

Odpowiedź od Fishpond.com
Great price for a book
Great price for a book that was difficult to find at other sites. Shipping was a bit slow, but worth the wait.
Delivery got here on time and exactly…
Delivery got here on time and exactly what I wanted. Thank you very much.
Ordering was easy updates to delivery…
Ordering was easy updates to delivery and arrived safely
Good price for a new paperback release globally sourced
Good price for a new paperback release. Seamless international delivery which was delayed but the status was well communicated throughout proactively and I was given a right to cancel due to delay with a simple cancel order link.
Not used Fishpond before but was very impressed. I will use again if I have the option
Absolutely USELESS Company!!!!
Absolutely USELESS Company!!!!
I had to loose my temper, because they wouldn't believe that my order hadn't been delivered. Feel sooo let down!
They gave me a refund eventually.
I won't be using them ever again!!!!!!

Odpowiedź od Fishpond.com
Arrived earlier than expected and good…
Arrived earlier than expected and good price.
Deliver it before asking, repeatedly, for reviews!
Why do you keep telling me to do a review when you have failed to get the product to me?

Odpowiedź od Fishpond.com
Love this Company
My orders are always promptly mailed. I love that the shipping notices include tracking. Best place to shop for Australian and British novels!
Price drop after placing order.
I ordered 4 books from Fishpond.com.au as they were in stock with a local supplier. Two days after placing my order I logged in to check the status of my order only to find that the price had dropped by $13.47. Cancelling the order would incur a 17% restocking fee so that just sucks. I contacted customer service and the reply is as follows -
Our catalogue includes items from New Zealand, Australia, the UK and the US. Suppliers in different countries set their prices independently, so prices can vary over a short time depending on stock availability and exchange rates.
All items were in stock locally which is why I placed the order with Fishpond. So I can't see how exchange rates affect locally sourced products. Delivery has always been slow, often taking a month or more, so location doesn't seem to make a difference with delivery speed.
Update - Just received an email from Fishpond confirming my order of 4 books has just shipped. The books were dispatched 5 days after placing the order which is quick compared to previous orders, so I'm quite pleased with the fast delivery with tracking number. Price drop the day after placing the order still sucks though. I have amended my rating to reflect this.
Found a book I couldn’t find locally
I was able to find a book I could not find anywhere locally and it was shipped quickly. Great experience thanks. My daughter really wanted this book!😊
Happy Customer
Wasn't home when it arrived, but my son said it came in great condition. I was happy to be able to order it and for a reasonable price. Thanks!!
Great service, great products
I bought 7 books from a series that is hard to find in the USA. Books were a great price. Love the free shipping, even to the USA! Books arrived within the delivery window. Received tracking number and multiple updates via email. Books were brand new, in great condition. Thank you! You made my son very happy. :)
Doświadczenie Trustpilot
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