First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery not... Zobacz więcej
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the deli... Zobacz więcej
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Napisane przez firmę
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Dane kontaktowe
120 Salmon Street, NW9 8NL, London, Zjednoczone Królestwo
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Reliable and flawless
Pick up On time, accessible on the phone for change of timing. Delivery on time. Perfect service and execution.
The bike was damaged whilst in…
The bike was damaged whilst in transport - I have written an email to Customer Support about how to resolve the issue but have not had an answer back
First Luggage has changed the way I arrive to my next destination
First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to a different destination — being able to send luggage ahead to the next hotel, or straight home, is nothing short of brilliant. Service always stellar
Easy to book
Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery notified by email and delivered exactly on time on the 29th June.
We must have been dealing with you at least 10 years, and the only occasion there was a problem, was the first year we came out of the E.U. when the French customs held up the cases for 2 days. Not the fault of First Luggage.
I will be booking again today, for our holiday in August. Thank you as always.
Mrs M. Atkinson
First luggage is awesome
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the delivery process. Highly recommend!
Easy communication and on time delivery
Excellent service all round and prompt…
Excellent service all round and prompt attention at all times
Very easy to use and luggage arrived on…
Very easy to use and luggage arrived on time at our hotel
Amazing service - enables me to use the Eurostar without the worry of luggage
I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my return, the case was collected on the Monday and arrived back to my home on Tuesday. Amazing service and it enables me to use the Eurostar without the worry of luggage.
Very professional team
Very professional team. Always available and ready to accommodate last minute changes
Excellent service…
Excellent service and communication throughout the delivery process.
Everything was smooth and nice
Super efficient and good value for your money
The company representatives that arranged the service did so quickly and filled all details for us . They also changed the date with no issue when I had to postpone the collection by a day and most importantly the luggage arrived to its destination in a day and a half so way before the estimated original date.
We have used First Luggage for years and will continue to do so! Thank you.
Easy and super efficient
Easy and super efficient
The bag arrived in just 4 days from Florida to France !
Really easy to use service
Really easy to use service. Collected on time. Delivered on time. Hassle free. Can speak to a real person and not wait for hours on hold!!
Great!!!!!
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