First Local Services Recenzje 

866
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely amazing service. A Sunday of course toilet blocked in upstairs bathroom. Larry arrived on time spent a whole sorting out blockage. Explained and showed everything he was doing perfect ser... Zobacz więcej

Oceniono na 5 z 5

Arrived within 4 hrs, really nice chap explained everything then unblocked the drain and used the camera system to identify the cause, which was roots and degraded pipe work. Quotation provided to pr... Zobacz więcej

Oceniono na 1 z 5

Very poor. Had a blocked drain. An engineer came out but couldn't fix it with his long waggly tool but didn't seem to have any other equipment. Used our plunger, sprayed dirty water everywhere, use... Zobacz więcej

Oceniono na 5 z 5

Called for an emergency. They sent a gentleman called Steve who came out within 30 minutes. He called 30 minutes before to say he was on his way. He quickly identified the problem and wrote a report f... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi drenażu
  2. również w kategorii:
  3. Hydraulik

Napisane przez firmę

🚰 First Local Services are a 24/7 drainage repair, maintenance & survey company that employs a large team of highly-qualified, on-call engineers and friendly service staff. Have a drainage emergency? We'll respond with urgency!!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

866 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(866)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 175

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Massive thank you to Mick T for fixing…

Massive thank you to Mick T for fixing our upstairs toilet and shower. Very professional and explained everything in detail. What i thought was a standard blockage turned out to be shifted pipework. Was really thorough and completed a full investigation to identify the issue. Would highly recommend

11 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great job from the guys

Great job from the guys. Very efficient and happy to discuss the job and keep us posted.
Gave us plenty of advice and explained the system well.
Clean and tidy and quick.

11 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

We had a blocked drain which was…

We had a blocked drain which was difficult to get to but Glen came out and managed to sort it out. Although it was a boiling hot day he worked non stop and was cheerful during the whole process. Great job done by a great guy!

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent fast service from Glen

Glen came same day. He was very methodical, thorough and also very friendly and informative. Very efficient service. Cleared up the blockage and inspected the pipes with CCTV. Not necessarily cheap, but gave clear information about charges before starting the work. I’m very pleased. Excellent service.

7 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Overpriced

Company didn't make the first appointment so attended the next day. Cleared the blockage fine. Was on site for less than 20 mins and the bill was £275. Completed the job but extortionate price. Won't be using again. There are much cheaper alternative companies out there

21 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Taylor

Taylor carried the works out and spent all day trying to get to the root of cause. He even drove back from home half way as he forgot to finish off something and that was around 6.30pm.

Great service, really helpful and trusting. His manager should be remarkably proud of this gentleman and his work.

Thank you
Manisha

29 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Larry was fabulous

Larry was fabulous - cheerful, helpful, clearly explained everything he was going to do. He knew exactly what he needed to do and set about doing it very effectively. Highly recommend him.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I would like to thank Larri for the…

I would like to thank Larri for the excellent job cleaning the drain. He was professional, efficient, and completed the work to a high standard. The drain was thoroughly cleaned, and everything was left tidy afterwards. I am very pleased with the service and would highly recommend him.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Taylor was punctual and extremely…

Taylor was punctual and extremely courteous through his visit. He quickly diagnosed the problem which wasn’t obvious and rectified it after thoroughly examining all of the drains and gulleys on the property. He worked cleanly and efficiently and we wouldn’t hesitate to recommend or use him again ourselves should the need arise.

24 czerwca 2026
Opinia niezależna
Oceniono na 2 z 5

300 quid an hour

Very expensive for what it was - whatever they quote you it’s actually £148 per half hour. They quote £69 per half hour for manual and £79 if they have to use machinery. Here’s me thinking we were foolish to think it was either or and not BOTH though it seems other people have thought this from their quote so perhaps it’s a business tactic not to make it explicit. In the end 500 quid for a pretty simple 45 min drain unblock. Very lovely bloke and he did the job but you could find a more honest and cheaper company. I think there may be a reason this company isn’t on Check a Trade…

23 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Larry started late on a Friday…

Larry started late on a Friday afternoon and worked very hard for three hours and solved a nasty external blockage issue. It was a very hefty bill of over £1000 in the end but it was an issue that I couldn't resolve myself so had to bite the bullet. Satisfied with an urgent job if at a very high price ultimately.

19 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid: Charged £924 for under 3 hours work to unblock a drain due to exploitative stacked hourly fees.

Consumers requiring drainage services should exercise extreme caution regarding this company's charging mechanics. While hourly baselines are verbally stated on the phone, the way they stack charges on-site is highly exploitative.They bill a premium labor rate of £150/hr + VAT. However, they then strip out the standard portable tools required to perform the trade (a jetting hose and a rigid cable) and bill them simultaneously as a separate, recurring "Plant Use" charge of £79 per half-hour (+ VAT). Stacking these fees means you are quietly billed an astronomical total operating rate of £308 per hour for a routine van visit.This job was not an active emergency, and the company could not even attend on the first day I called. Despite being a scheduled next-day booking, an engineer attended my property for under 2 hours and 40 minutes, used zero parts or materials, and left me with a staggering £924 bill. Crucially, the engineer at one point insisted that he would need to dig up my lawn to resolve the problem. Within 10 minutes of refusing this excavation, he cleared the blockage, but then tried to quote me an excessive £500 + VAT just to replace the cheap plastic valve.According to official Checkatrade industry data, a combined domestic drain rodding and high-pressure jetting project typically averages between £180 and £400 total. Furthermore, despite a massive £395 "Plant Surcharge" on my invoice, there was absolutely no heavy industrial machinery or vacuum tanker lorry on-site—only a standard technician's van utilizing basic portable tools.They aggressively round up time blocks to maximize the invoice, and management completely rejected a fair local market settlement for the actual time spent on-site. I intend to lodge a formal report with Trading Standards and initiate a merchant dispute via my bank to challenge these predatory charges.

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Larry from first local services

Larry from first local services was first class! Our drainage problem was baffling, but Larry was methodical, tenacious and very professional in his pursuit of the issue. He had to use a combination of CCTV, mechanical clearance and jetting to locate the blockage and clear it. He was friendly and communicative throughout, talking us through each step and showing us the results. It wasn't cheap, but the costs were all clear upfront, and ultimately he solved our problem and we were delighted with the service.

15 czerwca 2026
Opinia niezależna

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