First Charter Bus Rental - Tacoma Recenzje 62

Wynik TrustScore: 4.5 na 5

4,4

1128 St. Paul Avenue PO Box 111150-98411, 98421 Tacoma, WA, US


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Bus drivers were super accommadating with leaving later than scheduled, us unloading their backpack accidentally, and more. We had a little trouble with an extended rest stop that was much longer than... Zobacz więcej

Oceniono na 5 z 5

Our driver navigated a complex pickup route, got us there on time, and communicated well.

Oceniono na 5 z 5

We booked 4 school buses for our wedding and it went so smoothly! All buses showed up on time and dealt with a very busy area for pick up and remote location for drop off. Thank you for providing a sa... Zobacz więcej

Oceniono na 5 z 5

First of all, the phone experience was amazing! I was able to talk to a real person quickly each time I called. Everyone on the phone was very helpful and quick. Our busses were on time and the bus dr... Zobacz więcej


Informacje dotyczące firmy

  1. Przewozy autobusowe i autokarowe
  2. Wynajem autokarów

O First Charter Bus Rental - Tacoma

Napisane przez firmę

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Dane kontaktowe

  • 1128 St. Paul Avenue PO Box 111150-98411, 98421, Tacoma, WA, Stany Zjednoczone

  • 800-309-1421

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Bothell HS 2021 Grad Night

The buses were early, they were safe and the drivers were very pleasant. The company was so helpful and great with me planning our grad night trip so last minute. I invited the drivers in for food and water, and they were very appreciative. I would use this company again!!! Thank you for helping us have a successful 2021 senior grad night! Could not have done this without transportation!

17 czerwca 2021
Oceniono na 5 z 5

Excellent First Experience with a Charter

This was our school's first charter with First Student.

Booking was very easy, though the initial plans for multiple trips were complicated. Everyone in that customer service center was helpful, especially Luke and then later the lead dispatcher Jenean. The price was fair, and the polices on cancellation, etc. were clear and well-explained.

The driver Alexandra was right on time and both friendly and professional. The bus was in great shape. The trip involved a ferry and an excursion up into the Cascades. The group returned exactly on time.

Excellent first experience over all yesterday. We have another group out today with a different driver named Mike, and it's off to an equally good start. Based on what we've seen, our school would be very likely to contact First Student and its Tacoma depot for future charters.

3 czerwca 2021
Oceniono na 1 z 5

Preschool reservation

I had reserved a bus for 30 preschoolers to arrive at 9:00 & take us to a field trip that was scheduled at 10:00 (plenty of time).
I called at 8:50 to confirm that it was coming & was told it had left the facility at 8:15 & should be there soon.
I was called at 9:10 to say that the driver had never showed & the bus would be arriving late. The bus arrived around 9:45. Luckily the field trip appointment was able to still accommodate us even though we were an hour late.

13 lutego 2020
Opinia niezależna
Logo First Charter Bus Rental - Tacoma

Odpowiedź od First Charter Bus Rental - Tacoma

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

Oceniono na 5 z 5

Thank you Joe!

Our diver, Joe, was super! He kept us informed, was timely, professional and very customer service oriented. He was exactly where he said he would be and beautifully navigated Seattle downtown traffic. A great experience!

24 stycznia 2020
Opinia niezależna
Logo First Charter Bus Rental - Tacoma

Odpowiedź od First Charter Bus Rental - Tacoma

Thanks for your feedback and your trust in First Student!

Oceniono na 4 z 5

The driver was on time and showed…

The driver was on time and showed concern for our safety by instructing the children on how to use the railing. Our group included 37 preschoolers who are unfamiliar with busses, so Mr. Walker's guidance was appreciated.

19 grudnia 2019
Opinia niezależna
Oceniono na 3 z 5

Buses out to the Issaquah location went…

Buses out to the Issaquah location went great - But the Arboretum location had some issues on the return trip. My POC for the trip said that the driver seemed to be pretty stressed out about their supervisor, but it trickled down onto the folks on the bus and that tension spread quickly among the participants. Normally, I'd be more forgiving of that, but this was our annual Volunteer Trip as a company, so given the spirit of the day, that low note hit harder than normal.

25 listopada 2019
Opinia niezależna
Logo First Charter Bus Rental - Tacoma

Odpowiedź od First Charter Bus Rental - Tacoma

I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Cesar and I run the Charter Center responsible for the Western US. Will you please call me at 848-456-0288? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right.

Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

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