First Charter Bus Rental - Syracuse West Recenzje 73

Wynik TrustScore: 4.5 na 5

4,4

300 Spencer Street, 13204 Syracuse, NY, US


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Our contract indicated a pickup time of 3:30. As the father of the bride I was already at the venue for a 4:30 ceremony start. I started receiving calls at about 3:50 that the buses were not yet at th... Zobacz więcej

Oceniono na 5 z 5

Everything about this Charter was great. We had the same driver for the way up on Friday and he returned on Sunday for our return trip and he was fantastic. Driver was safe, on time, courteous and... Zobacz więcej

Oceniono na 5 z 5

The driver was on time and attentive, we had a smooth 2 1/2 hour drive there and back!

Oceniono na 5 z 5

Bus to the venue was right on time with no problems. The 2 busses going back to the hotels were great. Lots of singing 😂


Informacje dotyczące firmy

  1. Przewozy autobusowe i autokarowe
  2. Wynajem autokarów

O First Charter Bus Rental - Syracuse West

Napisane przez firmę

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Dane kontaktowe

  • 300 Spencer Street, 13204, Syracuse, NY, Stany Zjednoczone

  • 800-774-3135

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

73 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Late pickup with no communication

Our contract indicated a pickup time of 3:30. As the father of the bride I was already at the venue for a 4:30 ceremony start. I started receiving calls at about 3:50 that the buses were not yet at the hotel. People were starting line up Ubers so as not to miss the ceremony. I tried every phone # including the cell # of Laura, I was given to reach someone for resolution with no answers or returned phone call. The bus finally arrived around 4:00pm and did get guests to venue just in time. This extreme tardiness caused a lot of undue stress that was not necessary. There should be better communication and updates of bus movement on the day of the event and phone #s of the actual drivers provided.

29 marca 2025
Oceniono na 5 z 5

EXCELLENT EXPERIENCE

Everything about this Charter was great. We had the same driver for the way up on Friday and he returned on Sunday for our return trip and he was fantastic.

Driver was safe, on time, courteous and we appreciated him!

22 stycznia 2023
Oceniono na 5 z 5

The gentleman I booked my Bus with was…

The gentleman I booked my Bus with was excellent! He was extremely thorough, accommodating and helpful. Our driver Lawrence was amazing too! He was fun, responsible, and really made us feel special! We WILL be returning!

12 listopada 2022
Oceniono na 1 z 5

Unfortunately

Unfortunately, we did not enjoy our experience with this service. However, I am still hoping that I am offered a refund, which would help to restore my faith in this company. Our guests almost missed our wedding ceremony, as the driver nearly missed a turn because he was too busy watching a football game on his phone while driving. Our last pickup was scheduled for 1:30a.m., however, the driver left at 11:00p.m. and did not return. While I was finally able to get in contact with him at 1:30a.m., he did offer to come back. However, this would have left my guests stranded for 45 minutes with nowhere to go. My maid of honor and and her husband had to bring my guests back to the drop off location. I certainly was less than pleased having to deal with this on my wedding night.

22 października 2022
Oceniono na 5 z 5

Wedding transportation

Transportation for guest from hotel to wedding venue and back worked perfectly. Communication was easy prior and day of event. Drivers friendly and buses clean. Definitely would use again.

9 października 2022
Oceniono na 1 z 5

Two Shuttles Booked, Only One Showed…

I had booked two shuttles for my wedding because the venue was a distance away from any hotel accommodations. We scheduled two departures from the hotel location and confirmed with the office and local branch. On the day of the wedding when I am preoccupied with many other things, the shuttle driver apparently decided that because there was not many people on the first shuttle it must mean that the second was unnecessary. The second shuttle never ran even though that having two run was 100% as it was planned and intended. The first was for immediate family (for photos) and the second for the remainder of the guests. As a result many of my guests had to scramble to order Ubers to make it on time. Later in the day one of the drivers texted me to tell me that the first driver had “left” while the other would be staying on site. I verified at that time that the plan was for the second shuttle to return. At the end of the evening, the second shuttle was not on site, another miss. I guess I can give one star for even showing up in the first place, but overall this was an extremely disappointing experience.

1 października 2022
Oceniono na 4 z 5

The only complaint I have is that when…

The only complaint I have is that when we talked to the people at the 855 number, it’s was confusing understanding the amount of runs we were allowed. When we spoke to Dina, she was extremely nice and informative. Our bus driver was amazing. Thank you so much

17 września 2022
Oceniono na 5 z 5

Great Drivers!

Both drivers I had this past weekend were excellent. The driveway was tricky to maneuver, but they had no issues and were extremely courteous, professional and wonderful. I hope to get them both again for future charters!

17 września 2022
Oceniono na 5 z 5

Wedding guest transportation

We contracted for 3 buses and each and every one was on time and drivers performed professionally. The communications between the drivers and myself was excellent. First Charter services allowed for our wedding guests to enjoy the events without worry. Thank you.

7 września 2022

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej