Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ho fatto numerosissimi acquisti su Unieuro e volevo fare delle recensioni ma non è stato possibile direi impossibile....mi dicono che inviano un link per poterla fare ma non mi è mai arrivato nulla...... Zobacz więcej

Oceniono na 1 z 5

Emailed directly from them regarding a purchase from one of the companies they worked for. It was a new computer but on set up it was clear the computer had been used elsewhere (already had someon... Zobacz więcej

Oceniono na 1 z 5

We have had the worst experience ever with Feefo, they ripped us the subscription for a year with 0 value provided and we never knew they were charging us as we never agreed on the contract, and they... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trust pilot is the genuine true site to judge the trustworthiness of companies. I buy from several companies who big up their feefo score, as some suggestion as to their decency. I haven't receive... Zobacz więcej

Informacje dotyczące firmy

  1. Portal z recenzjami
  2. Firma mediowa

Napisane przez firmę

Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.


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Bardzo słaba

Wynik TrustScore: 1 na 5

890 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 35% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Provide fake reviews

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

20 października 2025
Opinia niezależna
Oceniono na 1 z 5

No longer trustworthy

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

14 października 2025
Opinia niezależna
Oceniono na 1 z 5

I've just had a review of Currys…

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

17 października 2025
Opinia niezależna
Logo Feefo

Odpowiedź od Feefo

Hi Michael,

Thanks for your feedback. It appears this review relates to your experience with Curry's rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Curry's directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Oceniono na 3 z 5

Feefo has a video stuck on my home…

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

10 października 2025
Opinia niezależna
Logo Feefo

Odpowiedź od Feefo

Hi Mjr,

Thanks for your feedback. It appears this review relates to your experience with Money Supermarket rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Money Supermarket directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Oceniono na 1 z 5

Valutazioni falsate...

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

10 października 2025
Opinia niezależna
Logo Feefo

Odpowiedź od Feefo

Hi Bruno Fontana,

Thanks for your feedback. It appears this review relates to your experience with EnjoyTravel rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting EnjoyTravel directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Oceniono na 1 z 5

Je confirme les avis négatifs

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

8 października 2025
Opinia niezależna
Oceniono na 1 z 5

After making this company aware they…

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

7 października 2025
Opinia niezależna
Logo Feefo

Odpowiedź od Feefo

Hi Francis,

Thank you for bringing this to our attention. We understand your frustration regarding your experience and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Because we are an 'Invite-Only' platform, reviews can only be submitted by verified purchasers. This system is specifically designed to prevent business owners from leaving themselves 5-star reviews, as a confirmed transaction is required to trigger a review invitation.

We never delete reviews simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area.

Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments needed for your review. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Oceniono na 1 z 5

Heavily biased toward the reviewed…

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

FeeFo Reviews are WORTHLESS

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

The Hollies St Austell Review

We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.

29 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Feefo are the worst company that I have…

Feefo are the worst company that I have ever dealt with, they steal money from innocent customers that no longer wish to use their useless service.
Do not use this company , I tried to cancel after one month which is easy with most honest companies but Thiefo forced me to pay £118.80 every month for the remaining 11 months - yes they stole almost £1400.00 from my small company.
I dont know how they can live with all of the one star reviews they get on TRUST Pilot.
Good ridence Thiefo

22 września 2025
Opinia niezależna
Oceniono na 1 z 5

Do not trust Feefo ratings

Like many others, I think they are a scam. The pretend to be impartial but they are absolutely on on the side of the consumer. I bought some items with a great Feefo rating only to find out they were a terrible organisation to deal with and their great rating was from a long time ago when they had different owners. I contacted Feefo to tell them that there were no new reviews and all of the old ones were not for the previous owners and did not reflect current performance it they could not have cared less.
Clearly they are only interested in making a profit from the suppliers and have no care for consumer protection.
Do not trust the Feefo ratings.

23 września 2024
Opinia niezależna
Oceniono na 1 z 5

Why can't I give them zero stars.....

Why can't I give them zero stars on Trustpilot.....:-).... they are absolute cowboys!
I wrote a negative review of a service they asked me to review (Care hire in Portugal) and as it may "hamper their integrations" "unfortunately we were unable to publish your review".... and becasue I took issue with being charged additional charges at the counter as I believe these should be advised when ordering on line I was then advised these go against the "Competitor or pricing comments" guidelines.
My points are factual and I stand over them.
Their approach is to do everything to try to not publish a negative review!

Is there a regulating body fr companies like this and if there is .....these cowboys should be taken to task!

19 września 2025
Opinia niezależna
Oceniono na 1 z 5

Possibly a scam

I have a lot of emails from this company and foolishly did ask to review a product but I believe they just want your personal data, a scam really

17 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Pointless review site

Basically I hired a car. On the day of collection the hire company couldn't loan me a car. I had an email from feedo asking for feedback regarding car company.

I left an outline of the issue and feefo rejected as they said they had evidence that what I wrote was lies.

I contacted feefo and questioned this l, sending them the email thread of the cancellation. They said my evidence would be reviewed.

Well today I was notified via email that my review was published. 2 hours later it had been pulled again as I mentioned the company's name

I certainly won't check reviews or leave reviews on Feefo again .

16 września 2025
Opinia niezależna
Oceniono na 1 z 5

Feefo scammers and Bias

Feefo are bias to their customers when doing holiday review for Cottages.com and probably others./they do not put your bad review up
They only let certain reviews go through! Terrible service they don't even want to put our bad reviews up and decline it for no reason or take ages to put a review up, as if they are protecting these companies!
You can't even respond back to the company, The thin g is Hoseasons own Cottages .com my review is live there but not with company I booked with useless Feefo service! No wonder property I stayed at has been top cottage for many many years but only 15 reveiws.Their is a joke they asked me to review, published it then removed it, and my complaint with photos was ignored.

16 sierpnia 2025
Opinia niezależna
Logo Feefo

Odpowiedź od Feefo

Hi Les,

Thank you for sharing your feedback. We understand your frustration regarding the visibility of your review and would like to clarify our process.

At Feefo, we pride ourselves on being an 'Invite-Only' platform. This means we only collect reviews from verified purchasers, which is why our ratings can differ from open platforms where anyone can comment. This verification process ensures that every review whether positive or negative comes from a genuine customer.

In fact, in 2024, 5% of all reviews posted on Feefo were 1-star ratings, demonstrating that we value and publish honest feedback, regardless of the score.

Reviews are only moderated if they breach our guidelines, such as including personal information or being placed in the wrong category (e.g., a service complaint in a product review section). You can visit here to learn more about our moderation guidelines and how our process works: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

We take the integrity of our data very seriously and would love to discuss any specific concerns you have regarding a merchant's profile. Please feel free to reach out to us at support@feefo.com so we can investigate why your review has not yet appeared.

Best,

The Feefo Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej