Upon returning to retrieve my lost item the staff was friendly, professional and helpful. Thank you
Reakcja na opinię
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Upon returning to retrieve my lost item the staff was friendly, professional and helpful. Thank you
Reakcja na opinię
Exceeded my expectation Thanks for the very professional and fast handling. The collaboration with Scandic is impressive. We regularly stay in different hotels around the world and it has happene... Zobacz więcej
Reakcja na opinię
Grande Martin! Ti sono assolutamente grato per il tuo lavoro, anche se per te è stata semplicemente una pratica ti posso assicurare che lo hai svolto con grande professionalità, affabilità e simpatia,... Zobacz więcej
I had been waiting for over a month to receive my lost earring, and the process had been frustrating as I didn’t receive any mail about that the package was on its way or ready for pick up. Therefo... Zobacz więcej
Reakcja na opinię
Making sure that lost items are returned to the owners fast and easy
Nørre Allé 70A, 1., 8000, Aarhus C, Dania
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service at the hotel, in the mornings at the breakfast buffet I would ask to have my sausages and bacon to cooked a little more and it was never an issue for them. We stay for 2 nights as we went to see Manchester Utd play for my sons birthday day and he had a Man Utd teddy bear which he forgot at the hotel in our room. Spoke to Shannon who was amazing, helped find it and return it to our home address, thank you again Shannon you and the team demonstrate there are people who know what good customer service is and made my son very happy.

Odpowiedź od Faundit
Brosse à dents très mal emballée ! Un morceau dépassait de la boîte !

Odpowiedź od Faundit
I forgot my leather trousers in my hotel room. It was very nice of the staff to notify me and send the trousers to my home address. I came home on Sunday and my trousers came on Tuesday. That was fast. I even got a handwritten note and chocolates. Thanks a lot! I am very glad.

Odpowiedź od Faundit
Gentilezza e professionalità in una location unica.
Personale attento e gentile, capaci di risolvere ogni problema.
Camera luminosa e funzionale, fornita anche di asse da stiro.
Colazione unica.
The packaging material was from DLS, but I received no less than 6 emails from UPS, some of which reported that the package was lost :( Finally, the package was not delivered to my door, although I was at home all day Monday, so I had to go pick it up Tuesday. Very bad service from the transport company !!!

Odpowiedź od Faundit
Ho soggiornato due notti con la mia famiglia (4 adulti) in questo hotel. Il servizio e' stato molto attento a rispondere alle nostre richieste fin dalla prenotazione, per la quale ci hanno fornito delle ampie stanze attigue e silenziose all'ottavo piano, con vista sul porto. I letti sono super confortevoli. La colazione ottima e varia, in una sala super panoramica all'ultimo piano. Tutto il personale e stato gentile e attento, mi preme congratularmi particolaremente con il personale addetto alle camere e alla portineria, in quanto il giorno della partenza ho dimenticato un anello di un certo valore in stanza, rendendomene conto disperatamente solo il giorno dopo, ormai a casa. Alla nostra telefonata, il personale aveva trovato e conservato l'anello con mia grande gioia, e si sono premurati di inviarmelo con un corriere assicurato e un biglietto molto affettuoso. Tanta onesta' e attenzione per il cliente non e' assolutamente scontata e merita tutta la mia riconoscenza ed apprezzamento. Fantastici!

Odpowiedź od Faundit
It’s a simple and comfortable hotel in a good location. Staff is nice and helpful. We forgot some personal belongings in our room, the hotel sent it to us promptly and without problems.

Odpowiedź od Faundit
I left my winter coat in the hotel room I was in at the Clarion Hotel Amaranten in Stockholm, Sweden. They charged me $104 to have it shipped and they shoved it into a small box basically ruining the coat.

Odpowiedź od Faundit
Thank you. After accidentally leaving my reading glasses in the lounge of a Copenhagen hotel after checking out I had them returned to me in three days later in Norway. Great service.

Odpowiedź od Faundit
Great service but very expensive. 40GBP for a small package to be delivered. It was very easy to use.

Odpowiedź od Faundit

Odpowiedź od Faundit
Absolute top service, extremely helpful and totally on the customers side!
No whatsoever complains and will most certainly use Faundit again in the future!
Highly recommend, only wish there were more companies like this one!

Odpowiedź od Faundit
We forgot taking our keys and purse out of our hotel room and we’re called by the hotel. Great service was provided returning the parts to our home address.

Odpowiedź od Faundit
Exceeded my expectation
Thanks for the very professional and fast handling. The collaboration with Scandic is impressive. We regularly stay in different hotels around the world and it has happened a few times that we forgot something in the hotel room. But it has always been us who have first called for what we have forgotten and then got the hotel to send the prile or the clothes. Now it was quite the opposite Scandic contacted us and took the initiative in sending the forgotten.
WORLD CLASS, BIG THANK YOU !!!
Have a nice day.
Mette and Kjellåke

Odpowiedź od Faundit
It was quick and easy, and the item seems to have arrived in good working order.

Odpowiedź od Faundit
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