I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Zobacz więcej
Reakcja na opinię
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Zobacz więcej
Reakcja na opinię
Beautiful, well designed clothes. Great quality. Staff in Worcester store are friendly and helpful. Deliveries to store generally arrive quickly.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
96 High Street, WR1 2HL, Worcester, Worcestershire, Zjednoczone Królestwo
- 01905 731204
4,9
Doskonała
129 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly customer service
Friendly customer service, lovely approachable assistant.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WORCESTER
Hello Tracey
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service- great clothes😀
22 czerwca 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love it
I love the investment in sustainable clothing whilst maintaining quality. The staff in the shop in Worcester are always friendly and helpful. Sizing of garments is always good.
18 czerwca 2024
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding sustainability, sizing, and service in one of our stores. We hope you love your order and look forward to welcoming you back soon!
Take care.- GM
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful and friendly staff.
Very helpful and friendly staff.
Easy browsing and good quality clothes and accessories
7 maja 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WORCESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Best customer service in worcester
On the rare occasion that I venture out clothes shopping in worcester I always pop into Fatface it's always has a great selection and the staff are really friendly, the young lady who went out of her way to help me find what i was after was Lisa, it's not the first time she's done this with me and other people I was with at the time so I thought she deserved a mention this time round.
26 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Kudos to the staff!
Friendliest staff in Worcester! Served by Lisa who couldn't do enough for me. Didn't have the size I wanted in store so she swiftly ordered it online for me to have it delivered home. All done with a smile, friendly chat and professionalism.
19 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Took a dress back to return
Took a dress back to return, they made it very easy, even though I hadn’t bought card with me. Very polite and helpful staff.
19 kwietnia 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Worcester FatFace - The Friendliest Place On Earth
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in.
Once inside I was greeted by a calming, relaxed and positive atmosphere. I soon realised that was because of the amazing team, each member of staff greeting everyone who entered the store with a smile and non-pushy attitude.
It was pretty much like a coffee-shop community rather than a clothes store - A testament to the team-ethic that has been created at the store!
I believe it as 'Davina' who served me, who was probably the best shop server I've EVER, nothing was too much to ask!
Due to the Worcester store, FatFace has converted someone who would had never considered them, into now a loyal & regular customer.
4 marca 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service
Everything arrived on time. Goods were as advertised. Service was friendly and efficient
22 marca 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order on line
Easy to order on line, good delivery on time, in store, nice product. Nothing to complain about. Great staff at Worcester store, nothing too much trouble for them.
23 marca 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer Service
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the staff in Fatface very attentive and helpful and friendly every time I go in the shop. Cannot fault them
20 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello, Thank you for your 5* review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! TS
Black & White Dress
Easy ordering and dress just as photo and description Picked up in store Perfect for what I wanted 😊
8 lutego 2024
Odpowiedź od FatFace - WORCESTER
Good Morning,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoyed the service you have received from us and glad to hear you are loving your new dress! We really appreciate your positive feedback!
We look forward to welcoming you back soon!
Kind Regards, JW
Good Quality clothing at great price
2 lutego 2024
Odpowiedź od FatFace - WORCESTER
Good morning, Deb.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lovely Jacket
I ordered a lovely jacket from FatFace; the colour was lovely and so was the style; unfofrtunately it was too big so had to return.
24 stycznia 2024
Odpowiedź od FatFace - WORCESTER
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Comfortable shopping
Comfortable shopping, the assistant was more than helpful and very pleasant with nothing to much bother.
21 stycznia 2024
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Larger sizes online .
I saw chinos in the sale , not my size , a staff member gave me the stock number , I ordered online paid , delivery took 3 days. Very happy .
23 stycznia 2024
Odpowiedź od FatFace - WORCESTER
Hello,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
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