I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Zobacz więcej
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Zobacz więcej
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T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
96 High Street, WR1 2HL, Worcester, Worcestershire, Zjednoczone Królestwo
- 01905 731204
4,8
Doskonała
139 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Came in for a last minute Mother’s Day…
Came in for a last minute Mother’s Day gift. Jordan and Tracy were both so welcoming and helpful it made the whole experience great. I would highly recommend fat face Worcester for any clothing or gifts.
28 marca 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good product
Good product, got a small discount, collected in store easily. Bag had a handle and returns process was simple though not required.
18 stycznia 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into the Worcester store looking…
Went into the Worcester store looking for some pyjamas and was greeted by Lisa, who was extremely helpful and professional when showing me all my options. So many to pick from but I found a lovely set. Thank you!!
6 stycznia 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve ordered an item online
I’ve ordered an item online, I was supposed to pick it up on Sunday however have been told it’s delayed, not sure until when but Christmas is round the corner and I’m not sure if and when I’ll arrive ?
18 grudnia 2024
Odpowiedź od FatFace - WORCESTER
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Good customer service
I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I wasn't able to simply complete the purchase in store, the assistant helped with the return and repurchase. She (unfortunately, I failed to note her name) was very patient and a great help.
3 listopada 2024
Odpowiedź od FatFace - WORCESTER
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience with us, and we look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - WORCESTER
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly customer service
Friendly customer service, lovely approachable assistant.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WORCESTER
Hello Tracey
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service- great clothes😀
22 czerwca 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love it
I love the investment in sustainable clothing whilst maintaining quality. The staff in the shop in Worcester are always friendly and helpful. Sizing of garments is always good.
18 czerwca 2024
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding sustainability, sizing, and service in one of our stores. We hope you love your order and look forward to welcoming you back soon!
Take care.- GM
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful and friendly staff.
Very helpful and friendly staff.
Easy browsing and good quality clothes and accessories
7 maja 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WORCESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Best customer service in worcester
On the rare occasion that I venture out clothes shopping in worcester I always pop into Fatface it's always has a great selection and the staff are really friendly, the young lady who went out of her way to help me find what i was after was Lisa, it's not the first time she's done this with me and other people I was with at the time so I thought she deserved a mention this time round.
26 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Kudos to the staff!
Friendliest staff in Worcester! Served by Lisa who couldn't do enough for me. Didn't have the size I wanted in store so she swiftly ordered it online for me to have it delivered home. All done with a smile, friendly chat and professionalism.
19 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Took a dress back to return
Took a dress back to return, they made it very easy, even though I hadn’t bought card with me. Very polite and helpful staff.
19 kwietnia 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Worcester FatFace - The Friendliest Place On Earth
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in.
Once inside I was greeted by a calming, relaxed and positive atmosphere. I soon realised that was because of the amazing team, each member of staff greeting everyone who entered the store with a smile and non-pushy attitude.
It was pretty much like a coffee-shop community rather than a clothes store - A testament to the team-ethic that has been created at the store!
I believe it as 'Davina' who served me, who was probably the best shop server I've EVER, nothing was too much to ask!
Due to the Worcester store, FatFace has converted someone who would had never considered them, into now a loyal & regular customer.
4 marca 2024
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service
Everything arrived on time. Goods were as advertised. Service was friendly and efficient
22 marca 2024
Odpowiedź od FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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