Fast delivery, friendly, helpful staff and convenient for myself that I can pick up in store. Love Fatface
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Zobacz więcej
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Great service online and in our local Worcester store with lovely friendly staff. No issues with returns and always good quality items! Thank you :)
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Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
96 High Street, WR1 2HL, Worcester, Worcestershire, Zjednoczone Królestwo
- 01905 731204
4,9
Doskonała
134 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Online Order from the NY Sale
Online Order from the NY Sale - I opted for a delivery to the local store. All very easy, good comms by email when it got to store and an easy collection.
I ordered one of the 1/4 zip cotton jumpers in blue. It’s a nicely made product that fits well and is comfortable.
Shop staff were friendly, as they always are at Worcester.
4 stycznia 2026
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Summer clothes for winter holiday!
Ordered 3 tops and a sun dress, unfortunately had to return the tops as they were too big. The whole process of ordering and returning was first class.
3 listopada 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I use FatFace regularly
I use FatFace regularly. Always efficient and clothes good value for money.💴
20 października 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality product and efficient customer service
I ordered a shirt online because it was out of stock at a local shop I visited. I like it because of its material and design. The online checkout process was easy enough after I found the right product. It only took 2 days for me to collect at a shop of my choice, free shipping. And the exchange on the day was smooth and efficient. Overall, my first online purchase with FatFace was very good. I am happy that I could now find a good product in the shop and buy it in my own time without worrying about it going out of stock so quickly.
20 września 2025
Odpowiedź od FatFace - WORCESTER
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was looking for some tops for holiday…
I was looking for some tops for holiday and Caron was very helpful. She found me several that I probably wouldn't have seen. She was friendly and certainly new her products.
10 lipca 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we hope you enjoy wearing your new tops. Take care, CM
The top is gorgeous and good quality…
The top is gorgeous and good quality and the parcel was easy to pick up at the store.
3 lipca 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered a few sale items on the…
I ordered a few sale items on the website which were promptly delivered to store. I bought a Christmas jumper some fluffy socks and they were epic. I know it is July but they are lovely quality and at a great price. I am all set for winter now. Bring it on !!
3 lipca 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes and customer service…
Love the clothes and customer service in Worcester Store is great.
8 maja 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Worcester Branch Wonderful
Staff in the Worcester branch are wonderful. They're helpful, friendly, and they make it a relaxed experience.
9 maja 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Swift online service and very easy…
Swift online service and very easy returns process, if required. The fabrics, colours and designs are consistently delightful and good quality.
9 maja 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company fast delivery and store…
Great company fast delivery and store assistant at the Worcester branch was lovely
5 maja 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would highly recommend visiting as…
Would highly recommend visiting as great selection of clothes and very friendly staff who make you feel welcome and can’t do enough to help
29 marca 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Came in for a last minute Mother’s Day…
Came in for a last minute Mother’s Day gift. Jordan and Tracy were both so welcoming and helpful it made the whole experience great. I would highly recommend fat face Worcester for any clothing or gifts.
28 marca 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good product
Good product, got a small discount, collected in store easily. Bag had a handle and returns process was simple though not required.
18 stycznia 2025
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into the Worcester store looking…
Went into the Worcester store looking for some pyjamas and was greeted by Lisa, who was extremely helpful and professional when showing me all my options. So many to pick from but I found a lovely set. Thank you!!
6 stycznia 2025
Opinia niezależna
Odpowiedź od FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve ordered an item online
I’ve ordered an item online, I was supposed to pick it up on Sunday however have been told it’s delayed, not sure until when but Christmas is round the corner and I’m not sure if and when I’ll arrive ?
18 grudnia 2024
Odpowiedź od FatFace - WORCESTER
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Good customer service
I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I wasn't able to simply complete the purchase in store, the assistant helped with the return and repurchase. She (unfortunately, I failed to note her name) was very patient and a great help.
3 listopada 2024
Odpowiedź od FatFace - WORCESTER
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.