I ordered online, click & collect. The whole process was quick & efficient. My clothes arrived at the shop on my chosen day. I was kept informed. I am very pleased with the items I purchased from yo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I absolutely adore fat face clothing and specially knowing from my tags all clothing of my purchaser which are numerous are from India and Bangladesh ,Sizes are marvellous,cotton,silk all considered w... Zobacz więcej
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I always find the staff in my local store helpful, approachable and welcoming. I had been looking for a pyjama top for a couple of weeks, it was sold out online and at my local store. The assistant... Zobacz więcej
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Visited the Thame store. Beautifully displayed goods, lot's of choice and excellent customer service from Eleanor. Will be back soon.
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
18 Cornmarket, OX9 2BL, Thame, Oxfordshire, Zjednoczone Królestwo
- 01844 217115
4,8
Doskonała
82 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy and prompt delivery to store
Very easy to order and prompt delivery to store. Dresses just as expected. Accurate sizing age 5-6
26 października 2023
Odpowiedź od FatFace - THAME
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service in the Thame store
Great service in the Thame store, not so keen on the uneven rough edges on the item I bought though, didn’t notice how uneven they were until I got home
11 września 2023
Odpowiedź od FatFace - THAME
Hello Marilyn,
Thank you for taking the time to review the Thame store - I am so pleased to hear you had a good shopping experience in store.
If you would like to discuss your comments regarding the item you bought, please do email customerservices@fatface.com
Take care, LE
Odpowiedź od FatFace - THAME
Hi Pam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - THAME
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Easy ordering
Easy ordering - delivery on time and pick up locally and very friendly and courteous staff
5 września 2023
Odpowiedź od FatFace - THAME
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect shorts with the shorter length
8 sierpnia 2023
Odpowiedź od FatFace - THAME
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Odpowiedź od FatFace - THAME
Good morning,
Thank you for taking the time to leave your comments. I am so pleased that you found the staff in our Thame store to be very helpful and that you found the clothing to be of high quality. I hope you continue to have an enjoyable shopping experience with us.
Take care, MM
FatFace is an extremely good company to…
FatFace is an extremely good company to buy from - online or in store, returns are refunded quickly clothes are of a good quality, however please can we return paypal in store as most shops have upgraded returns systems and just go back on method of payment - otherwise no issues at all
1 czerwca 2023
Odpowiedź od FatFace - THAME
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Odpowiedź od FatFace - THAME
Hi Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I buy lot from fat face the quality and…
I buy lot from fat face the quality and designs are excellent the staff in this shop very good
27 kwietnia 2023
Odpowiedź od FatFace - THAME
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - THAME
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments.
Have a great day!
Take care, SK
As always
As always, a really excellent service from Fat Face! I am always pleased at a the quality and price of the purchases I make and how efficient they are when buying on line!
20 kwietnia 2023
Odpowiedź od FatFace - THAME
Hi Patricia,
Thank you so much for your review!
It's great reading such positive comments about the quality and service you received. I hope you keep having amazing experiences with us.
Have a lovely day!
JH
Prompt service and a quick process.
27 kwietnia 2023
Odpowiedź od FatFace - THAME
Hi John,
Thank you for you for taking the time to leave your 5* review. Have a lovely day. Many thanks-AB
Never received
27 marca 2023
Odpowiedź od FatFace - THAME
Good afternoon,
Thank you for taking the time to leave us your review. I can confirm that your order has arrived in store and is ready to collect. If you need any further assistance in this matter, please do email us at customerservices@fatface.com.
All the best, MM
Odpowiedź od FatFace - THAME
Thank you so much for your comments! We are pleased to hear that you are happy with your items! - RS
The earrings were bent and broken…
The earrings were bent and broken because the packaging was thin, they should have been in a small box. I had to return for a refund.
19 listopada 2022
Odpowiedź od FatFace - THAME
Hello,
Thank you for your review and I do apologise that your items were received this way. I have passed on your feedback to the most appropriate department to be reviewed. Thank you, SC
Just love all your clothes 😍
10 listopada 2022
Odpowiedź od FatFace - THAME
Good afternoon, Barbara
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always friendly helpful staff
Always friendly helpful staff. Love the clothes. I can always find an item in the shop that I just love.
15 października 2022
Odpowiedź od FatFace - THAME
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - THAME
Hi Patsy, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service
Returned a dress and bought a gorgeous skirt. Dress lovely, but too short for me. Exchanging was no problem. Always very helpful people. And love my new very comfortable stylish skirt.
24 sierpnia 2022
Odpowiedź od FatFace - THAME
Good Evening
Thank you for your 5* review.
I am so glad to hear that you were happy with the products you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Doświadczenie Trustpilot
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