Super helpful staff at the Tunbridge Wells store ordered a blouse I’d seen online for me and I collected it from store a few days later
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Zobacz, co mówią recenzenci
First service is brilliant, I ordered the wrong size Jeans, contacted by phone the Support Team and received such kind help, It was collected with such courtesy with the right size. The quality is f... Zobacz więcej
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Bought the Bella Floral Tea dress on line. When it arrived, the sleeve was broken, there was no under slip garment and there were loose threads all over. Tried to communicate with the on line ch... Zobacz więcej
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Always a pleasant shopping experience, clothes are well made, large changing rooms which is comfortable and pleasant and helpful staff. One item they didn’t have in my size was immediately ordered for... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
10 Calverley Road, TN1 2TB, Tunbridge�Wells, Kent, Zjednoczone Królestwo
- 01892 541506
4,7
Doskonała
96 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super helpful staff at the Tunbridge…
Super helpful staff at the Tunbridge Wells store ordered a blouse I’d seen online for me and I collected it from store a few days later
24 września 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great flip flops in the sale for my…
Great flip flops in the sale for my husband and nice smiley friendly chap in the Tunbridge Wells store where I collected them
7 września 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First service is brilliant
First service is brilliant, I ordered the wrong size Jeans, contacted by phone the Support Team and received such kind help, It was collected with such courtesy with the right size. The quality is fab, I will not hesitate to order from FAT Face again.
I have never received such wonderful service from any company Thank you fat Face
31 sierpnia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasant shopping experience
Always a pleasant shopping experience, clothes are well made, large changing rooms which is comfortable and pleasant and helpful staff. One item they didn’t have in my size was immediately ordered for me and arrive next day.
8 sierpnia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service
Brilliant service, good prices, great products.
No complaints, a timely efficient process, with 100% quality experience.
12 sierpnia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought the Bella Floral Tea dress on…
Bought the Bella Floral Tea dress on line.
When it arrived, the sleeve was broken, there was no under slip garment and there were loose threads all over.
Tried to communicate with the on line chat but received no help.
Went into town to return and the service at Tunbridge Wells was dreadful. The assistant was not interested.
In the end ordered a replacement costing more as then had to pay for delivery as well as the cost of going into town, pay for parking, etc.
Really poor service.
14 lipca 2026
Odpowiedź od FatFace - T WELLS 3
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
I found something I wasn't even looking…
I found something I wasnt6even looking for and am pleased with it.
3 czerwca 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in shop was very helpful
Staff in shop was very helpful . Articles ordered were delivered when expected and quality of garments was of a high standard . Would definitely recommend to others
6 czerwca 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Starf great very helpful good stylish…
Starf great very helpful good stylish clothes at reasonable prices
5 czerwca 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
PETITE
At last, a petite range not just short trousers . Petite means the whole body frame is smaller.
1 czerwca 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very happy with my purchase
Very happy with my purchase. I ordered 2 sizes and it was easy to return the top I didn’t want. The refund came through quickly.
The mackerel top is fun and fits well.
31 maja 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great service and fast delivery
Fast delivery to store and friendly staff when collecting the parcel. Shorts were just as I’d hoped as well.
30 maja 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Ordering online was easy
Ordering online was easy , return in the shop was easy and buying in the shop was nice as there where sales going on , and personal advice and help was perfect .
13 maja 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Super easy to order
Super easy to order, return and pick up purchases from the shop. Friendly and helpful staff.
28 kwietnia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best fitting jeans I have purchased…
The best fitting jeans I have purchased in years.
10 kwietnia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service
The staff in the Tunbridge Wells branch are friendly and helpful and I love the clothes.
23 lutego 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was easy to order online and opt for…
It was easy to order online and opt for instore pick-up.
20 lutego 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still good
Always good service and good clothing. Have used them for years and so far Next havent let them slip and lets hope they dont. Could do with more natural wools in their jumpers like they used to.
29 stycznia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fatface
Love fatface always look in there wherever we find one. Have bought many items full price and in the sale. Lovely staff and service.
23 stycznia 2026
Odpowiedź od FatFace - T WELLS 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - T WELLS 3
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
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