Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Zobacz więcej
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First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... Zobacz więcej
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My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Zjednoczone Królestwo
- 01213 547786
4,8
Doskonała
172 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Great staff ladies in today
Great staff ladies in today were always happy to help and polite fabulous designs and make up.
23 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello John,
Thank you for sharing your recent experience in our Sutton Coldfield store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Very well made clothes fit and look as…
Very well made clothes fit and look as described thank you
15 czerwca 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello Deborah,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
A lovely lady Jane in your Sutton…
A lovely lady Jane in your Sutton Coldfield store helped both me and my elderly mum today she was very caring and helpful thankyou Jane
21 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly staff
29 kwietnia 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Sutton Coldfield store to be so friendly. I will be sure to pass your comments on to the team.
All the best, MM
Lovely quality product
Lovely quality product. Ordered online to click & collect in store. Arrived in good time with no issues. Very happy.
23 marca 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you enjoyed using our Click and Collect service!
Take care.- GM
I'm new to Fatface
I'm new to Fatface, I like the quality and style of the clothes, will be using them again
25 marca 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
The website is great and ordering very simple. My order was delivered within 3 days free of charge and returns to store were credited promptly. Overall a very good experience.
24 marca 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Purchased a couple of items
Purchased a couple of items, very helpful and cheerful staff. Amy, Emily and Sophie were knowledgeable about clothing and sizing.
23 marca 2024
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased to read that you encountered such a great experience during your visit to our Sutton Coldfield store. I will be sure to pass on your lovely comments to Amy, Emily, Sophie and the team.
All the best, MM
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always been a great style
Always been a great style, innovative and original, with lots of elegant and fun in the same time.
13 stycznia 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great looking clothes from FatFace!
Purchased another great looking item from FatFace at a great price in the sale. The material always feels super quality and you know it's going to wear well!
2 stycznia 2024
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Great service from start to finish. Easy to order online, can select delivery or click and collect. Kept up to date with order progress and speedy delivery. Lovely products. Friendly and helpful staff.
25 listopada 2023
Odpowiedź od FatFace - SUTTON COLDFIELD
Good afternoon, Nat.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Rugby shirt was great value and the…
Rugby shirt was great value and the colours were terrific.
21 listopada 2023
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A pleasure to shop with FatFace
A pleasure to shop and order from Fat face as everything is perfect from choice, ease of order, price, communication and delivery. The sheep jumper ordered online is beautiful and a nod to a very famous jumper from the 80’s. Well made, top quality, ethically made and for a worthwhile cause too.
14 listopada 2023
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello Jules
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality that lasts
Always excellent quality that I know will last so therefore always prepared to pay the extra
6 listopada 2023
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Maybe send an email to say its arrived…
Maybe send an email to say its arrived in store !!!!
4 listopada 2023
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello Jeanette
Thank you for your review.
I am so sorry to hear that you did not receive a email as I can see one was sent to you on the 7th November to advise that the parcel arrived in store. Sometimes as it is sent from a automated system it can go into Spam/Junk.
Have a lovely day.
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.