The staff are always very friendly & helpful. Items of clothing ordered have always arrived promptly & returns are easy to follow & return to store.
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Lokalizacja
Zmień lokalizacjęUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good efficient service,staff at pickup store friendly and helpful.Returned t shirt as embroidered sleeves a bit scratchy.Shame as it looked lovely.
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Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Zobacz więcej
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My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Zjednoczone Królestwo
- 01213 547786
4,8
Doskonała
163 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff are always very friendly &…
The staff are always very friendly & helpful. Items of clothing ordered have always arrived promptly & returns are easy to follow & return to store.
18 czerwca 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good efficient service.
Good efficient service,staff at pickup store friendly and helpful.Returned t shirt as embroidered sleeves a bit scratchy.Shame as it looked lovely.
13 czerwca 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and styles
Always great service whether in store or online. Really pleased with items and value.
28 maja 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Bien
Very pleased with the cardigan. It is really soft wool & it fits lovely. The staff in the store were really helpful & friendly.
24 maja 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are friendly and helpful.
Staff are friendly and helpful.
The layout of the store is attractive and well organised.
In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materials.
21 maja 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problems on website placing order
No problems on website placing order. Good quality and price.
8 maja 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FarFace in Sutton
Love FarFace in Sutton, the staff are so friendly and helpful.
I bought some shorts they are just what I wanted
17 kwietnia 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
excellent service. The Staff in store are very helpful nothing is too much trouble.
Staff are very helpful…will happily order size in if they don’t have it.
Really pleasant and happy staff. The store is always well set out so easy to find what you want.
a great shopping experience.
25 kwietnia 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very prompt delivery times
Very prompt delivery times. Was kept informed, on regular basis, of when to expect parcel.
5 kwietnia 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in Sutton Coldfield
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, giving us plenty of time to browse and try clothes on. We ended up buying far more than expected. Quality of the items is also very good.
29 marca 2026
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff.
Shop clean, tidy and well laid out. Great staff with excellent customer care skills, always make you feel welcome.
24 marca 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have been shopping at the Sutton…
I have been shopping at the Sutton Coldfield store for many years due to the fantastic staff and the fantastic range of clothing.
It was also a favourite of my late mother
Thank you to all the staff for their time and care over the years
25 marca 2026
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
A lovely quality T-shirt purchased…
A lovely quality T-shirt purchased after seeing it i n store but needed a larger size. Picked up from store without out any problems. Lovely staff in store.
22 marca 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
The staff are always very helpful and…
The staff are always very helpful and pleasant, feel like friends.
I never feel pressurised to purchase anything and it’s never a problem if an item isn’t suitable and I have to return it.
It is always my “go to” shop if I need anything special to wear.
7 marca 2026
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient delivery of items.
Efficient delivery of items.
Extremely helpful and made the experience of returning goods and reordering in a different size so easy.
Lovely to wear.
Wash well.
1 marca 2026
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a very accommodating store
Always a very accommodating store. The staff are consistently brilliant, and strive to provide the best experience for their customers. They demonstrate products and show alternatives that I maybe wouldn’t have considered before. I return time after time for this fantastic service.
19 stycznia 2026
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Customer Service at Sutton Coldfield
Excellent customer service at Sutton Coldfield Branch. Lydia and Emily and the team are always friendly, polite and helpful and ready to answer any queries. This is based on my own experience and seeing them interacting with other customers.
4 marca 2026
Opinia niezależna
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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