Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... Zobacz więcej
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- easy ordering - fast delivery for collection to the shop - no-fuss handover in the shop - superfriendly staff For me as coming from abroad regularly it's a must to visit the Perth FF shop each... Zobacz więcej
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I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more h... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, Zjednoczone Królestwo
- 01738 622446
4,8
Doskonała
142 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perth Staff outstanding
Just visited the Perth shop…Customer service was outstanding, I was served by a young man who went above and beyond to find me a tunic. Cheerful, helpful staff with a sense of humour, rare these days.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Had trouble ordering a handbag online
Had trouble ordering a handbag online, was in town and popped into Fatface town store (Perth) and Liam a really helpful pleasant guy ordered up my handbag no problem and got it sent to my home. Thanks
11 marca 2024
Opinia niezależna
Odpowiedź od FatFace - PERTH
Hello, Thank you for your feedback regarding your trip to the Perth store. It is so wonderful to read such lovely feedback and we will pass this on to them! Kind Regards TS
Lovely shopping experience
Beautiful products, excellent quality & prompt service. Ordered some tops for spring. Love the new colour options. Had to replace my very old navy & white stripped Breton cotton long sleeve top as it’s done its time. Still love it so very happy to see them again. Ordering process easy & delivered quickly. Unfortunately PJ bottoms were too big & my error I ordered 2 of the same top but not to worry, I happened to be near a shop so rather than post I returned there. Perfect customer service from the Perth staff as always. A credit to your brand.
13 lutego 2024
Odpowiedź od FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly staff
29 stycznia 2024
Odpowiedź od FatFace - PERTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience with our crew. We look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - PERTH
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that you found the service you received to be great even with refunds.
All the best, MM
Odpowiedź od FatFace - PERTH
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Odpowiedź od FatFace - PERTH
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - PERTH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful staff
I was unable to collect my order in person so I called the Perth store. The assistant was so helpful ......a pleasure to talk to. Certainly encourages me to shop there again. Full marks.
10 grudnia 2023
Odpowiedź od FatFace - PERTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Perth store to be so helpful with your click and collect order. I will be sure to pass on your lovely comments to the team and I hope you continue to enjoy your experiences with us.
Take care, MM
Always the best service when shopping…
Always the best service when shopping or collecting in store.
Great staff who seem happy at work.
10 grudnia 2023
Odpowiedź od FatFace - PERTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Perth store to be so helpful and happy. I will be sure to pass on your lovely comments to the team.
Take care, MM
lovely staff, great service, quality producty
The staff are always lovely and friendly and I love the style of everything- I would buy the whole shop if I could. Service is always easy in store and online.
4 grudnia 2023
Odpowiedź od FatFace - PERTH
Hello Alex
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Extremely helpful staff
Extremely helpful staff. Good quality clothing. Couldn’t fault.
28 listopada 2023
Odpowiedź od FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
What more do you want!
Product delivered quickly to local store and staff friendly and efficient.
Good price too!
What more do you want 😀
21 listopada 2023
Odpowiedź od FatFace - PERTH
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Didn't plan to buy anything else when I…
Didn't plan to buy anything else when I collected my boots but spotted a beautiful jacket and couldn't resist. Easy to order and delivery ahead of schedule. Quality purchase
21 listopada 2023
Odpowiedź od FatFace - PERTH
Hi Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Great quick delivery of my dress. Easy to pick up at the shop in Perth. Thank you.
30 października 2023
Odpowiedź od FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Your member of staff was friendly
Your member of staff was friendly, polite and helpful.
24 października 2023
Odpowiedź od FatFace - PERTH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great fit leggings
Placed my order on the website which was extremely easy to navigate.
Unfortunately I had to return 1 item but that was down to my shape rather than any quality issue. Staff in the Perth branch were extremely helpful when I went in to the store to return.
1 października 2023
Odpowiedź od FatFace - PERTH
Good afternoon, Moira
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon online or at our Perth store.
Take care, JB
Quick and simple process
Quick and simple process, and speedy delivery to shop, staff in shop always polite and welcoming
30 września 2023
Odpowiedź od FatFace - PERTH
Hello Mary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Doświadczenie Trustpilot
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