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FatFace - PERTH Recenzje 140

Wynik TrustScore: 4.5 na 5

4,7

Unit 2 52/108 High Street, PH1 5TH Perth, Perthshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... Zobacz więcej

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Oceniono na 5 z 5

The scarf is very nice quality and lovely colours. Also, pleasant and helpful staff who acknowledge you

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Oceniono na 5 z 5

- easy ordering - fast delivery for collection to the shop - no-fuss handover in the shop - superfriendly staff For me as coming from abroad regularly it's a must to visit the Perth FF shop each... Zobacz więcej

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Oceniono na 4 z 5

Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, Zjednoczone Królestwo

  • 01738 622446

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

The comfiest slippers EVER!!!

Easy to use website and plenty of choice.
Chose the delivery to store option which was quick and simple. Staff very friendly, in and out in under 5min!!
I bought the mule slippers which were true to size and the comfiest I’ve ever worn. Love them 😍

22 sierpnia 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

The clothes are of a good quality

The clothes are of a good quality. Comfy to wear. Shop is tidy and well organised. Doesn't feel overcrowded. Staff are very welcoming.

15 sierpnia 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Great service and great products

I love the quality of the products from FatFace and the two tops I just purchase did not disappoint. I always get great service in the Perth store even when I’m just browsing

5 sierpnia 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Nice jacket and collect from store was…

Nice jacket and collect from store was great

21 lipca 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Staff members all very helpful and…

Staff members all very helpful and friendly

18 lipca 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hi Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

There was a mix up with an item I had…

There was a mix up with an item I had ordered on line. I went into my local Fatface in Perth and the staff. Could not have been more helpful. They immediately ordered the correct item and had it delivered to my home express delivery. The dress arrived on time for the function I was going to. Hoorah!

27 czerwca 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hi there,
Thank you for taking the time to leave your 5* review.

I am sorry to hear there was a problem with your order. I am pleased the store were able to get this resolved fast and efficiently! We look forward to welcoming you back soon.

Take care.- GM

Oceniono na 5 z 5

Faulty flip flop

I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more helpful they immediately replaced the flipflops stating they were faulty, could not ask for better customer service. Really nice friendly helpful staff.

30 czerwca 2024
Opinia niezależna
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 5 z 5

Helpful friendly staff

22 czerwca 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found our crew in our Perth store to be so friendly and helpful during your visit to store. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Oceniono na 5 z 5

Clothing Quality

Very impressed with the clothing quality (navy blue lobster print jumper) and the size guide is perfect as when it arrived, my jumper fitted me like a glove. Would recommend to a friend.

6 maja 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Great products, great people

I’m a 45 min drive from Perth, but it’s worth the trip to see and feel the FatFace clothes ‘in real life’. Great range of jeans styles, shirts that fit and feel good to wear, and the best shorts and flip flops too! The staff are super helpful and friendly - making it all a great experience. Plus the clothes last more than a few washes and don’t ‘cost the earth’ more than they need to. Well done FatFace.

18 maja 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Good morning,

Thank you for taking the time to leave your review.

I am so so happy to read that you received such a great service in our Perth store and that you are loving the feel of the store. I will be be sure to pass this on to the team.

All the best, MM

Oceniono na 4 z 5

On line is good but in the Shop is best

I ordered a pair of the Breakyard cargo trousers in Navy on line, but Parcel Force messed up the delivery, so decided to try my luck at the local shop in stead, the staff in the shope couldn't be more helpful and I ended up buying another pair in Olive Green, the fit is great, and the material is really thick so will do right through the summer and into winter, the only minor gripe is that they are quite narrow in the leg and would be better if they could be converted to shorts for the hotter summer days, or trips to the beach. But all in all very please with them, so much so that I also bought myself a Broadsands Jacket while in store, now this is really nice the fit is fantastic, it feels nice on, the fleece collar is detachable so can be worn in the summer as well as when it turns colder. Very happy with my trip to the store, and will be keeping my Navy Breakyard Cargo trousers when they are finally delivered by Parcel force

2 maja 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello Richard
Thank you for your review.

I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP

Oceniono na 5 z 5

Fabulous shoes for the summer

Highly recommend
Great quality and comfortable
True to size
Wonderful service in store when returning the other pair
Refunded quickly

1 maja 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Nice leather belt

I'd bought a belt online. It took a while to be delivered instore but I was notified when it had arrived and collected it same day. The Large a little too large but belt sizings generally don't seem to conform to expectations of sizing. Like it and kept it. No problems.

6 maja 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Great bargain. Easy collection

Easy collection in store with couple lovely shop assistants for earrings great buy in sale

26 kwietnia 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Pleasant and helpful staff in local shop

Pleasant and helpful staff in local shop, great delivery when ordering online, and good quality items

11 kwietnia 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 5 z 5
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you are loving the quality of your new order and that this is a great fit. I hope you continue to love our products as much as we do.

All the best, MM

Oceniono na 3 z 5

Unable to return if paid via Paypal

Unable to return items to store as had paid via PayPal. Never had a problem before but puts me off wanting to buy from you online again.

27 marca 2024
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello
Thank you for your review.

I am so sorry to hear this,

If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com

EP

Oceniono na 5 z 5

Perth Staff outstanding

Just visited the Perth shop…Customer service was outstanding, I was served by a young man who went above and beyond to find me a tunic. Cheerful, helpful staff with a sense of humour, rare these days.

2 kwietnia 2024
Opinia niezależna
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 5 z 5

Had trouble ordering a handbag online

Had trouble ordering a handbag online, was in town and popped into Fatface town store (Perth) and Liam a really helpful pleasant guy ordered up my handbag no problem and got it sent to my home. Thanks

11 marca 2024
Opinia niezależna
Logo FatFace - PERTH

Odpowiedź od FatFace - PERTH

Hello, Thank you for your feedback regarding your trip to the Perth store. It is so wonderful to read such lovely feedback and we will pass this on to them! Kind Regards TS

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