Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Zobacz więcej
Reakcja na opinię
Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... Zobacz więcej
Reakcja na opinię
Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
48 High Street, CW5 5AS, Nantwich, Cheshire, Zjednoczone Królestwo
- 01270 611325
4,6
Doskonała
161 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love my dress
Love my dress, lovely quality and fit. The staff in fatface are always lovely and very helpful
2 lipca 2022
Odpowiedź od FatFace - NANTWICH
Hi Victoria, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Delivery & returns.
Delivery v prompt. Returned 1 item to my local shop - postage refunded too!!
3 czerwca 2022
Odpowiedź od FatFace - NANTWICH
Good afternoon,
Thank you for your 5* review. Have a great day! Many thanks-AB.
Top quality clothing
Top quality clothing. Have had a few things from FatFace and have never been disappointed. Beautifully made from lovely fabrics, the childrens clothing is fab too. Order received quickly. Would definitely recommend.
2 czerwca 2022
Odpowiedź od FatFace - NANTWICH
Hi Sue,
Thank you for your 5* review. I am pleased to hear that you love the quality of our products and the service you have received. Many thanks-AB.
Confidence in Fat Face brand.
Easy to order, fabulous products, delivered when expected. Also popped into a Fat Face shop to check if items could be exchanged or refunded as they are a gift. The assistant couldn't have been more helpful or reassuring ( Nantwich branch) Gives me confidence to order again as I have recently been let down by another well known brand.
16 maja 2022
Odpowiedź od FatFace - NANTWICH
Good afternoon,
Thank you for your 5* review.
Have a great day!
Take care, CT
Odpowiedź od FatFace - NANTWICH
Good morning, Rob
Thank you for leaving us this review about your instore shopping experience at Nantwich. It's great reading such positive comments about the quality and service you received.
Have a good day, JB
Nantwich Store Experience
The other day I popped into the Nantwich store and spoke to Sam who was incredibly helpful and friendly. Despite joking with me that he had a lot to do, he still took the time to stop and have a chat with me at the till. Excellent customer service!!
30 kwietnia 2022
Opinia niezależna
Odpowiedź od FatFace - NANTWICH
Good morning!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, JB
Odpowiedź od FatFace - NANTWICH
Hi Joanne, thanks for your 5 star review. Take care, - ES
Odpowiedź od FatFace - NANTWICH
Good morning,
Thank you for taking the time to give us a review and I am pleased to read that you received good service from our staff in the Nantwich store. Take care LM
I ordered the Katy jumper in a 14…
I ordered the Katy jumper in a 14 online - as it was slightly large I checked at my local Nantwich store and they had one in stock. Very pleased with their professional and friendly service - nothing was too much trouble. They also processed my return. Delighted with my purchase 😀
2 marca 2022
Opinia niezależna
Odpowiedź od FatFace - NANTWICH
Hi Alison,
Thank you for your 5* review. I am pleased to hear that you have a a positive experience in our Nantwich store. I will pass your comments onto the store and their area manager. Many thanks-AB.
I have made several orders over the…
I have made several orders over the last couple of weeks, all have arrived accurate and all very quickly. Very happy!
25 lutego 2022
Odpowiedź od FatFace - NANTWICH
Hi , Thank you for leaving us your 5 star review. I am pleased to read that your online shopping experience was a positive one and that you orders all arrived quickly. We look forward to you shopping with us again soon. Take care, LM
Excellent service in store today when…
Excellent service in store today when making a purchase. The young male store assistant was brilliant. When I showed him my Blue Light discount card, he offered to add this to my Fat Face account in case I ever forgot my card when shopping in future. He was super efficient and really pleasant!
25 lutego 2022
Opinia niezależna
Odpowiedź od FatFace - NANTWICH
Hi Louise,
Thank you for your review.
It's amazing to hear that you had such a great experience in store! We will ensure that this feedback is passed on and we hope that you continue to have these amazing experiences in the future.
Have a lovely day.
JH
Easy website to navigate with plenty of…
Easy website to navigate with plenty of good value choices. Perfect top quality product.
15 lutego 2022
Odpowiedź od FatFace - NANTWICH
Hi Penny, thank you for taking the time to leave us your review. We are so glad to hear that ordering online with us was a positive experience. Have a lovely day! - ES
I love fat face products
I love fat face products, although some things can be a bit pricey. Unfortunately, at the fat face shop where I live, the shop assistants are not at all friendly or very polite, which makes me want to shop on line more than go in.
26 stycznia 2022
Odpowiedź od FatFace - NANTWICH
Hi Laura,
Thank you for taking the time to leave us your review.
Have a lovely evening! - ES
Really well made comfortable leggings
Really well made comfortable leggings. Arrived quickly, well packed, flattering
1 grudnia 2021
Odpowiedź od FatFace - NANTWICH
Hi Marylou,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.