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FatFace - MILTON KEYNES 2 Recenzje 

197
•
Wynik TrustScore: 5 na 5

4,9

40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy yo order and quick delivery to shop of item. Staff are always helpful and pleasant to deal with and attend to a challenge and get things sorted.

Reakcja na opinię

Oceniono na 3 z 5

Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. również w kategorii:
  3. Sklep z dodatkami
  4. Sklep z odzieżą damską
  5. Sklep z odzieżą męską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Zjednoczone Królestwo

  • 01908 395297

4,9

Doskonała

Wynik TrustScore: 5 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 178

Napisz recenzję
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Oceniono na 5 z 5

Staff in store are always so friendly and helpful

I’m a regular shopper in the Milton Keynes Fatface store and every time I go in the staff are always so friendly, welcoming and helpful whenever I need anything. Today I went in looking for a new top I had seen online but was not yet out on the shop floor and Arna went up to the stockroom to find it for me. Teegan also helped me recently when I was searching for some sale items in my size, she spent ages trying to locate them online and in other stores for me - I managed to get everything I wanted in my size so I was truly grateful. I had a lovely chat with Holly too today, who is also very lovely! I don’t know the names of the other staff in the store but everyone in there is consistently so helpful whenever I need anything, aside from the being one of it favourite clothing brands, I always love going into this store!

24 października 2023
Opinia niezależna
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Oceniono na 5 z 5

Amazing sales team who really made us…

Amazing sales team who really made us feel welcome!!

7 października 2023
Opinia niezależna
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

I just love Fat Face

I just love Fat Face. The staff are friendly and helpful without being intrusive.

26 września 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP

Oceniono na 5 z 5
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

Great team in Milton Keynes store!

The Milton Keynes team were great! Really helpful !

8 września 2023
Opinia niezależna
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

good quality outfit

25 sierpnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 4 z 5

Cardigan looks great though I am yet to…

Cardigan looks great though I am yet to wear. 4 stars because it took too long for fatface to deliver at their store

25 sierpnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Thank you for taking the time to leave a positive review. I am so glad to read that you are happy with the quality of the items you purchased.

I'm really sorry to hear of the slight delay to your order, I'll be sure to pass your feedback on.

Take care – LB

Oceniono na 5 z 5

good quality cotton shirts fit…

good quality cotton shirts fit perfectly and bought nice colored caps.

16 sierpnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Oceniono na 5 z 5

Wonderful service from Holly

I popped in to the store today just on the off chance as the sale was on. The store was tidy and organised and everything was easy to find. I was able to purchase two lovely dresses.

What made the visit even better was your staff member Holly who served my at the till. She was professional, friendly, positive and made each customer feel important. She is an asset to your company and should be recognised for the exceptional service she provides.

22 sierpnia 2023
Opinia niezależna
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Speedy

Quick delivery, easy pick up, quality product.

7 sierpnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Oceniono na 5 z 5

Easy to order with a fast delivery

Easy to order with a fast delivery, outstanding service!!

21 lipca 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 2 z 5

I have no email updates on my click and…

I have no email updates on my click and collect order and I had to approach customer care to know the status and even after the response came back asking me to approach store before going for collection which was very annoying

12 lipca 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, thank you for taking the time to leave a review.

I'm really sorry to hear that you were unhappy with the service you received.

Upon looking into this further, I can see that you were emailed on 14/07 and 19/07 to advise that your order was ready to collect from the store. My colleague advised you of the same when you emailed in on 19/07.

In future, please feel free to give the store a ring and they'll be happy to let you know if the order is ready. They would also be happy to hold the parcel for longer, if you are unable to collect it in the given timeframe.

All the best, LB

Oceniono na 5 z 5

Helpfull staff in shop at MK allways …

Helpfull staff in shop at MK allways happy to help

5 lipca 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

You can trust FatFace

Fatface online ordering works very well with a good online system, good communications and prompt delivery. I also experienced a return of a Garment which was very quick and easy. FatFace is a great, customer-focused company to deal with.

27 czerwca 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Oceniono na 4 z 5

Staff at the Milton Keynes store were …

Staff at the Milton Keynes store were very pleasant and customer focused.

8 maja 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hi Tai
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Ordered skirt from FF and was very…

Ordered skirt from FF and was very quickly delivered to my selected store.

9 maja 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hi Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Very helpful and polite staff

Very helpful and polite staff. Easy returns and very prompt refund. No Hassle... Helpful, regular updates on my order status.. Clothes very well made and excellent quality..

17 kwietnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Simple and easy. That's just how we do things around here. So pleased to hear of your positive experience whilst shopping with us! - RS

Oceniono na 3 z 5

Tried to purchase two item's apparently…

Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley in today's technology they can overcome this problem without to much effort
They must look at it from the customer point rather than what is good for them.
The members of staff who dealt with it were excellent but management need to look into improving the systwms

28 kwietnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Thankyou for your review and I am pleased to hear this matter was dealt with promptly for you but am sorry that your item was not in stock. Our stock can fluctuate rapidly during sale periods and the warehouse will pick the items manually so it can take time for the online stock to reflect what we do have. However, I will of course pass this feedback on - Take care, BP

Oceniono na 5 z 5

Excellent service

Excellent service and very friendly.

23 kwietnia 2023
Logo FatFace - MILTON KEYNES 2

Odpowiedź od FatFace - MILTON KEYNES 2

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

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