The friendly, young man I spoke to helped me find the shirt I was looking for, and accepted my discount card immediately. The shirts are great quality too. The store was also nice and cool!!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Zobacz więcej
Reakcja na opinię
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Zobacz więcej
Reakcja na opinię
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Zjednoczone Królestwo
- 01625 422307
4,6
Doskonała
153 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Online purchase.
We only have a small outlet in Macclesfield so being able to order online and have items delivered to the store for collection is ideal for me. Staff are very helpful and friendly. The dungarees I purchased fitted perfectly and are of excellent quality.
18 kwietnia 2024
Odpowiedź od FatFace - MACCLESFIELD
Good afternoon, Shirley.
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Odpowiedź od FatFace - MACCLESFIELD
Hi Simon, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great customer service - with patience and care
Things were complicated with our latest transaction with Fatface, to do with a gift card. Despite this, and it taking some time, the staff at the Lytham store were so understanding, patient, kind and helpful - a smile's worth and much appreciated...
23 marca 2024
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear there were some complications with your gift card. We are pleased our crew at the Lytham store were able to resolve this for you! We look forward to welcoming you back soon.
Take care. -GM
I love Fatface
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I love the colour and the way it feels. Special shout out to my local store in Macclesfield, the staff are great, always welcoming and friendly.
20 marca 2024
Odpowiedź od FatFace - MACCLESFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you feedback regarding delivery and service. We hope you love your order!
Take care. -GM
Just so easy to order on line &…
Just so easy to order on line & delivery is always excellent
20 marca 2024
Odpowiedź od FatFace - MACCLESFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very good quality items
Very good quality items, bright inviting store and friendly staff
12 lutego 2024
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality, and your recent shopping experience. We look forward to welcoming you back soon!
Take care.- GM
Delivery collection
The delivery was fast and staff were friendly and helpful as always. The clothes fit well and were good quality.
7 lutego 2024
Odpowiedź od FatFace - MACCLESFIELD
Good afternoon, Isobel.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Quality clothes and good customer service
Easy online ordering for click and collect. Great quality of the tops purchased. Friendly and helpful staff in store.
12 lutego 2024
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our 'Click and Collect' service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such a lovely experience with our crew. We look forward to welcoming you back soon!
Take care. -GM
Excellent customer service
Lots of lovely items in store . Good quality and I always receive excellent customer service at my local branch in Macclesfield.
13 stycznia 2024
Odpowiedź od FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good company
Good company. Lovely casual smart clothes of good material. They are generous on sizes so sometimes have to go down a size. Never a problem when returning an item. I buy for the whole family. Love the sales and spend too much.
11 stycznia 2024
Odpowiedź od FatFace - MACCLESFIELD
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent helpful staff at Macclesfield…
Excellent helpful staff at Macclesfield Branch with Quality Products at reasonable prices particularly in the Sale.
18 stycznia 2024
Opinia niezależna
Odpowiedź od FatFace - MACCLESFIELD
Good Afternoon Barry,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Macclesfield Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great product at a great price
8 stycznia 2024
Odpowiedź od FatFace - MACCLESFIELD
Good morning Geoffrey,
Thank you for taking the time to leave a review.
We’re happy to hear you love your item and we look forward to welcoming you back soon. Take care, LC.
Fat face are my favourite shop
Fat face are my favourite shop
Never had a bad experience
7 stycznia 2024
Odpowiedź od FatFace - MACCLESFIELD
Hello Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really nice shop
The staff here are always friendly and (seem) happy every time we go in.
Shop is only small, so more space would be good, but it's always a pleasure to visit.
2 stycznia 2024
Odpowiedź od FatFace - MACCLESFIELD
Hello Rachel
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Really helpful and friendly staff.
30 grudnia 2023
Odpowiedź od FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quick delivery and all items present in…
Quick delivery and all items present in parcel. Had to return one item (ordered two sizes of one item to chose best fit). Returned to store - really simple and quick. Money was refunded immediately- I was impressed! 😊
29 grudnia 2023
Odpowiedź od FatFace - MACCLESFIELD
Hello Danielle
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fluffy socks online order with in-store collection
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks.
I received an email, notifying me of the successful sock in-store delivery. I travelled to the store and the email was absolutely true. The socks were indeed there, boxed no less! I collected the box, and drove home, reflecting on whether I’d be asked to review the experience on Trust Pilot. It’s funny how things turn out.
2 grudnia 2023
Odpowiedź od FatFace - MACCLESFIELD
Good afternoon, Ian.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.