Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
Reakcja na opinię
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Zobacz więcej
Reakcja na opinię
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Zjednoczone Królestwo
- 01625 422307
4,6
Doskonała
167 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very generous sizing
Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever spent on a jumper. But it's branded as a Peanuts item so that may account for it. Having seen my friend, who has a sizeable bust fit into a 10, I ordered a size8 and it is a very nice fit. I tend to be between an 8-10 depending on the brand. Sometimes I'm even a 12. Great for autumn nights. Just to note - I picked it up from Next, not from the Fatface store.
26 września 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The product was usual Fat Face…
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
5 września 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy customer
Brilliant service from ordering to collection as always good quality products
4 września 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Return of an item
Whilst the young lady behind the counter was pleasant it became apparent that the product I returned had someone elses name on the receipt & i was told the product had previously been sold online & therefore the manager had to call the relevant department to sort things which took ages.
4 września 2026
Odpowiedź od FatFace - MACCLESFIELD
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Everything went smoothly
Everything went smoothly, the items were ready for collection on the date stated. Returning items to shop was easy and stress free
26 sierpnia 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered a dress on line
Ordered a dress on line, it came within 3 days. Great fit and quality.
12 sierpnia 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great Customer experience
A great Customer experience, primarily due to the very friendly and helpful staff member who assisted me. The products purchased were of the normal high standard although the pricing is quite high compared to other equal quality brands.
12 lipca 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Archy and Sara helped Merida and they…
Archy and Sara helped Merida and they were fab. They’re a credit to you. Exceptional customer service
13 lipca 2026
Opinia niezależna
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly, helpful staff
The friendly, young man I spoke to helped me find the shirt I was looking for, and accepted my discount card immediately. The shirts are great quality too.
The store was also nice and cool!!
24 czerwca 2026
Opinia niezależna
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The order never arrived
14 czerwca 2026
Odpowiedź od FatFace - MACCLESFIELD
We’re sorry to see this review and understand how frustrating it can be when an order doesn’t arrive as expected.
When you visited the store, we offered to fully investigate this for you, including contacting customer services directly on your behalf to locate the order and understand what had happened. Unfortunately, this assistance was declined at the time, and without further information we were unable to take the matter any further in store.
We remain more than willing to help resolve this if you’d like to get back in touch and provide your order details, so we can look into it properly for you.
Thank you - LE
Purchasing good quality is items in the…
Purchasing good quality is items in the store made it easy to try on. Bonus of 20% on the day. Pleasant store in our town centre. Friendly staff.
5 czerwca 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like some of the things that I buy…
I like some of the things that I buy from fat face. They are long lasting and wash and wear very well. I am not too keen on longer dresses and skirts. I am not very tall. I am very happy with what I have bought from them over the years
30 maja 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great customer service
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.
11 maja 2026
Opinia niezależna
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Customer needs met by customer service personnel. Very polite and friendly
Customer service was great. Friendly smiley and helpful staff. Great experience.
4 maja 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I saw the 2 jumpers last year and loved…
I saw the 2 jumpers last year and loved them so to find both on sale made me so happy! As always the quality is superb and lovely colours.
23 kwietnia 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes!
One of 3 items had to be returned to the shop in Macclesfield. Very friendly and helpful staff guided me through the return. Delighted with the items I have kept. Very well made and perfect fit.
10 kwietnia 2026
Odpowiedź od FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.