Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I unders... Zobacz więcej
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Fat Face Ilkley …what can I say..? The staff there are are just brilliant..! But Emma & Heather always go above and beyond, always have a smile and have so many laughs to share..they are infectious…..... Zobacz więcej
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I love fat face stores and online. The advantages of visiting the stores are 1) You can feel the textures of the fabrics. The knitwear is always so soft. 2) Our dog is always made welcome. We don’t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
18 The Grove, LS29 9EG, Ilkley, West Yorkshire, Zjednoczone Królestwo
- 01943 607472
4,4
Doskonała
85 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff at Ilkley store are always…
Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface
6 czerwca 2026
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The products are very well made and…
The products are very well made and comfortable to wear. The staff in the shops are very friendly and go the extra mile to help.
5 maja 2026
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choices and good quality items
Great choices and good quality items. Love shopping at Fat Face.
14 marca 2026
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online purchase of product
I had seen the blouse in store but my size not available. I ordered it online for in store collection. It was available for collection as stated and the staff were friendly and helpful. Great product quality and neatly packaged but not excessive.
7 marca 2026
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I haven’t received my order it’s delayed
7 stycznia 2026
Odpowiedź od FatFace - ILKLEY 2
Hello Timothy, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Order placed 27th December to be…
Order placed 27th December to be delivered to local store. Not yet arrived, as at 6th Jan, and no anticipated delivery date supplied. This email requesting review is the only communication I've had. Will never order from fatface again.
6 stycznia 2026
Odpowiedź od FatFace - ILKLEY 2
Good morning Fiona, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good value in sale
Picked up some sale items, really loved the items purchased as good value.
4 stycznia 2026
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality pyjama bottoms/easy returns/nice staff member
Good quality pyjama bottoms, staff member that served me in Ilkley store was very nice (I think she was new), and the returns/exchange process was quick and efficient.
31 grudnia 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really great staff and very helpful
23 grudnia 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat Face
Love Fat Face - my husband and I live in your clothes. My only bug bear is that some of your prices are a bit steep, but then there are good bargains in your sales.
27 października 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick service, poor sizing
Quick service, nice product and could have been a 5 star review. Unfortunately the sizing was out of litter with other major brands....far to big. Always good service in store and that hasn't changed.
21 sierpnia 2025
Odpowiedź od FatFace - ILKLEY 2
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
Service as expected
It arrived when you said it would. Staff were very pleasant at Ilkley shop
4 lipca 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Next day deliver to store for free 👍
14 czerwca 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good service from ordering to…
Very good service from ordering to picking up my top
Would definitely buy again and recommend to my friends
2 maja 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt and friendly service in store…
Prompt and friendly service in store when collecting item.
28 kwietnia 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good information
Keep you informed of the progress of your order. Staff always friendly in store.
4 marca 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great website
Very easy to use website with good descriptions and good photos of the items. Simple ordering process and free collection from my local store. I prefer to shop online rather than in store, but when I collected my parcel from your Ilkley shop I was able to have a look around, which was also good.
9 lutego 2025
Odpowiedź od FatFace - ILKLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Your asking me to review an order that…
Your asking me to review an order that as yet not arrived. I feel very frustrated that I ordered has still not arrived to the store! Albeit not the stores fault, the delivery service needs reviewing. Very disappointing.
8 grudnia 2024
Odpowiedź od FatFace - ILKLEY 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
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