Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... Zobacz więcej
Reakcja na opinię
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... Zobacz więcej
Reakcja na opinię
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
2/3 Trinity Street, CO1 1JN, Colchester, Essex, Zjednoczone Królestwo
- 01206 761472
4,8
Doskonała
146 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
NHS discount…
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inviting and very clean despite downpour outside and ladies serving me were exceptionally polite.
2 lutego 2024
Odpowiedź od FatFace - COLCHESTER
Good Afternoon Ana,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
I love the quality of Farface clothinging
I love the quality of Farface clothing. Also it fits perfectly and is long lasting and durable. Looks cool too. Nice friendly staff at the Colchester and Bury St. Edmunds branches.
10 stycznia 2024
Odpowiedź od FatFace - COLCHESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - COLCHESTER
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fab Fab Fab FatFace 🧡
Wonderful garments perfect presents for your special love ones. Click and Collect saved a bit and always lovely to pop into the FatFace Shop Colchester the staff are just so helpful, welcoming and professional, thank you 🧡
14 listopada 2023
Odpowiedź od FatFace - COLCHESTER
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful and friendly
The staff were super helpful and friendly and the selection in store is great.
6 listopada 2023
Odpowiedź od FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Straight forward ordering and quick…
Straight forward ordering and quick delivery.
31 października 2023
Odpowiedź od FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - COLCHESTER
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Always great service and really helpful…
Always great service and really helpful staff. Always find something nice to wear here.
29 lipca 2023
Odpowiedź od FatFace - COLCHESTER
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Beautiful palazzo pants
Beautiful palazzo pants. Arrived in good time. Colours are awesome.
Staff in shop. So helpful and friendly.
28 lipca 2023
Odpowiedź od FatFace - COLCHESTER
Good Afternoon Anita,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
Great customer service
Good, hard wearing clothes at an affordable price. Great customer service too.
12 lipca 2023
Odpowiedź od FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to our Colchester store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
very good customer service.size is…
very good customer service.size is perfect and quality very good.
29 czerwca 2023
Odpowiedź od FatFace - COLCHESTER
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I have been shopping in fat face for…
I have been shopping in fat face for years and it's the best place for casual kit for men.
It's kit is hard wearing and it's service is good. Let's hope the quality is maintained.
27 czerwca 2023
Odpowiedź od FatFace - COLCHESTER
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great fit Great Look!
Took advantage of a great sale at Fat-face and bought a couple of items. Lovely feel of the material and perfect fit size wise.
Staff were fantastic and very helpful.
27 czerwca 2023
Odpowiedź od FatFace - COLCHESTER
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Odpowiedź od FatFace - COLCHESTER
Thank you for your review. We are pleased to hear that you have had a positive experience with us and your feedback will be shared with our wonderful team in store! - RS
My order arrived quickly which was…
My order arrived quickly which was great. The jacket I ordered was lovely, exactly as pictured on the site and great quality. Would definitely recommend.
28 maja 2023
Odpowiedź od FatFace - COLCHESTER
Hello Helen, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Odpowiedź od FatFace - COLCHESTER
Hi Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another great shirt to my Fat Face…
Another great shirt to my Fat Face collection! I must have probably 50 FF short sleeved shirts, all XL, which is perfect for me....that Is until i shrink to Large!! Lovely addition, as usual perfect.
10 maja 2023
Odpowiedź od FatFace - COLCHESTER
Hi David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - COLCHESTER
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy process to order
Easy process to order. Speedy delivery. Good quality products especially at sale prices
29 kwietnia 2023
Odpowiedź od FatFace - COLCHESTER
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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