Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... Zobacz więcej
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The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... Zobacz więcej
Reakcja na opinię
Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, Zjednoczone Królestwo
- 01200 428362
4,9
Doskonała
145 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order still not arrived at store
30 października 2023
Odpowiedź od FatFace - CLITHEROE
Good afternoon, Susan.
Thank you for taking the time to leave us your review and I am sorry to read that you are chasing your order.
I can see that you have contacted us at customer services regarding this matter, and that your order is awaiting in store for collection.
I have emailed you to try and help resolve this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB
Odpowiedź od FatFace - CLITHEROE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Online shopping experience
+ve: Easy pickup from store. Quick pickup when got there. Pleasant employees. Quality product.
-ve: product color not as expected (verses appearance online). Will still keep it as I like the quality. Would not have chosen the color had I seen it in store. I will be cautious about this in future.
11 października 2023
Odpowiedź od FatFace - CLITHEROE
Hi there, thank you for taking the time to leave your review and provide your valuable feedback.
Take care, LE
Another satisfying buy.
Easy to order and prompt delivery to me local store. The assistants at the store are always helpful and sociable. The dress I bought(in the sale) was one I’d been looking at for ages. Lovely print, a great length for a dress or to wear over leggings and with pockets! I feel that the dress was expensive at full price, but with almost 50% off, it was a good buy.
15 października 2023
Odpowiedź od FatFace - CLITHEROE
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Clitheroe Smiles
We were served by judith who was very helpful. I feel I tried half the shop on but she had the patience of a Saint. We always like the Clitheroe store all the staff are very friendly. The items we have bought are always quality, ware well and with a style that we both appreciate. Thank you
15 października 2023
Opinia niezależna
Odpowiedź od FatFace - CLITHEROE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought Online
Bought two Jumpers on line both too large so took them back to the lovely Clitheroe shop where the staff were really welcoming and changed one of them for a smaller one, the other did not suit but I had no trouble getting a refund, thank goodness we have a Fat Face shop in Clitheroe its in a good location so easy to find and the staff are very helpful
9 października 2023
Odpowiedź od FatFace - CLITHEROE
Thank you for your 5* review regarding your recent visit to our Clitheroe store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Favorite clothes retailer
Always very good service, cant stock every line but always willing to get items in for you, staff polite and helpful.
22 września 2023
Odpowiedź od FatFace - CLITHEROE
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CLITHEROE
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Ordered online to collect at the local store
Ordered online to collect at the Clitheroe store and the service was superb. I had not received an email but rang the store just on off chance that it was ready to be collected. The lady who took my call went above and beyond, checked and advised me it had come in today and I was able to collect.
4 września 2023
Odpowiedź od FatFace - CLITHEROE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Delivered very quickly to store and…
Delivered very quickly to store and great quality as always!
8 sierpnia 2023
Odpowiedź od FatFace - CLITHEROE
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Odpowiedź od FatFace - CLITHEROE
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Easy to order
Easy to order, lovely quality product, pick up was straight forward. Friendly staff.
10 sierpnia 2023
Odpowiedź od FatFace - CLITHEROE
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Odpowiedź od FatFace - CLITHEROE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
The staff were friendly and listened…
The staff were friendly and listened respectful of what you were saying gave good advice when trying on clothes. Nice friendly helpful staff.
5 sierpnia 2023
Odpowiedź od FatFace - CLITHEROE
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
I love the quality of Fat Face could be…
I love the quality of Fat Face could be a tad cheaper though. Clitheroe is a great shop and lovely staff.
27 czerwca 2023
Odpowiedź od FatFace - CLITHEROE
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. It's great to read positive feedback about our lovely store staff, too. We hope you love your new items! Take care – LB
Brilliant Staff
The staff in the Clitheroe store are great ! Very friendly and helpful, makes going there a pleasure
23 kwietnia 2023
Odpowiedź od FatFace - CLITHEROE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I loved the look on the web site and it…
I loved the look on the web site and it is just as great in reality. A great fit. I have a number of fat faces dresses following the open on a local store. Great products.
14 kwietnia 2023
Odpowiedź od FatFace - CLITHEROE
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, BP
Chinos
Had to order these online due to stock, colour and size long not being available in store.
Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton store as well, as wanted to view something before purchasing in store. So went and spent £100 in next
14 kwietnia 2023
Odpowiedź od FatFace - CLITHEROE
Thankyou so much for taking the time to leave this review. We are very sorry for any disappointment caused by the stock available in store and have made sure to pass this feedback on. All the best! BP
Online order of gorgeous green jumper
Online order of gorgeous green jumper. Easy to order, free to deliver to local store. Jumper is excellent quality. Delivery was very quick.
12 kwietnia 2023
Odpowiedź od FatFace - CLITHEROE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - CLITHEROE
Hello Anne, Thank you for your feedback regarding your trip to the Clitheroe store. It is so wonderful to read such lovely feedback!
Take care - KS
Doświadczenie Trustpilot
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