Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... Zobacz więcej
Reakcja na opinię
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... Zobacz więcej
Reakcja na opinię
Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, Zjednoczone Królestwo
- 01200 428362
4,9
Doskonała
145 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered on line for delivery to local store
Ordered on line for delivery to local outlet store. The process was quick and easy, received the goods inside the predicated delivery times. Goods communication and very friendly service.
Thank you 😀
6 kwietnia 2024
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Collection in store
Collection in store - Clitheroe
Very friendly
Great service
Thank you
30 marca 2024
Odpowiedź od FatFace - CLITHEROE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that collecting from the Clitheroe store was easy and that the crew were so friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Looked at on line shop
Looked at on line shop, found item I liked checked local store for stock, Called into Clitheroe shop after doing so , store assistant very helpful, and bought the item . My first item I bought a number of year,s since has now become my gardening shirt, can’t get rid of it, still so good to wear even with the holes now appearing.
5 kwietnia 2024
Opinia niezależna
Odpowiedź od FatFace - CLITHEROE
Good afternoon, Stephen.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality. We look forward to you shopping with us again soon at our Clitheroe store.
Take care, JB
Superb customer experience
Excellent service / advice and friendliness - it’s simply stood out the friendly approach of all staff at the Clitheroe branch
24 marca 2024
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchases!
Take care. -GM
Staff at the Clitheroe branch are…
Staff at the Clitheroe branch are always very polite and helpful, love going in. Clothes are displayed well.
23 marca 2024
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I’m a FatFace fan
I’m a FatFace fan. I like their clothing which well made and true to fit sizing. As well as their products, their service is good, with a no-quibble attitude to returns when something is not quite right.
21 marca 2024
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good experience all round.
Prompt service ordered on line delivered into store. Product good quality and then went on to buy a lovely cosy hoody as well🤦🏻♀️🤷♀️....shop assistant very pleasant and helpful.
19 lutego 2024
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to pick up.
Easy to order. Helpful, friendly staff when picking up. Great to find jeans in my length.
18 lutego 2024
Odpowiedź od FatFace - CLITHEROE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Clitheroe store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Needed a warm fleece and thought this…
Needed a warm fleece and thought this one was both different and lovely and thick for very cold weather.
12 lutego 2024
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your purchase, and we look forward to welcoming you back soon.
Take care.- GM
Returns
I’ve been a fat face customer for many years. I’ve always found the staff efficient and helpful and today’s experience was no different. Returning one of the items I had ordered was extremely easy and the member of staff was helpful and efficient.
8 lutego 2024
Odpowiedź od FatFace - CLITHEROE
Good Morning Sue,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Clitheroe Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Excellent customer service
4 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received excellent customer service!
Please do not hesitate to get in touch with our friendly customer service team if you need anything else: customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm.
Take care. -GM
Website easy to use
Website easy to use, viewed a few items on a visit to the Clitheroe store. Great store varied selection of items, staff very pleasant and approachable.
3 stycznia 2024
Odpowiedź od FatFace - CLITHEROE
Hello Stephen
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Good, fast delivery to store. Thank you.
It was just nice and easy, as I live quite near to the store.
12 grudnia 2023
Odpowiedź od FatFace - CLITHEROE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that your order arrived quickly to store and that you found the process to be easy. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Great helpful staff
Great helpful staff, lovely products, one of my favourite shopping experiences
23 listopada 2023
Odpowiedź od FatFace - CLITHEROE
Good afternoon, Mrs Newman.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Clitheroe store.
Take care, JB
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful staff for collecting order and…
Helpful staff for collecting order and no quibble returns.
25 listopada 2023
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order and click and collect…
Easy to order and click and collect from store.
A sale t shirt for next summer at a reasonable price.
A nice colour and cotton/ linen blend.
Helpful staff.
21 listopada 2023
Odpowiedź od FatFace - CLITHEROE
Good Afternoon Nigel,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality and style of our clothing and also enjoyed your instore shopping experience, aswell as your online experience. Your positive feedback means a lot to us! We cannot wait to welcome you back.
Kind Regards, JW
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.