Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... Zobacz więcej
Reakcja na opinię
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... Zobacz więcej
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Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, Zjednoczone Królestwo
- 01200 428362
4,9
Doskonała
132 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Clitheroe store
Always friendly and helpful in the Clitheroe store. I’ve been shopping there since it opened many years ago.
4 lipca 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hassle free ordering
Hassle free ordering, prompt delivery and easy collection plus quality clothing.
25 maja 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Happy shopper ….
Always happy to browse and shop ….. cheerful , friendly staff …. Lots of choice and attractive displays
12 maja 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really great service from ordering on…
Really great service from ordering on lineand staff at Clitheroe shop.
5 maja 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing and service
Great quality clothing and fit well (true to size). Ordering and delivery spot on. I had great service in the Clitheroe store…..thank you 😊
7 marca 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
My go- to leisurewear store
I have been a Fat Face customer for many years, and it has never failed to disappoint in both quality of clothing, excellent service both online and in store.
In their physical stores, the staff have always gone out of their way to help , and are friendly and courteous.
Very nice , friendly atmosphere in this particular store on each of my visits.
27 lutego 2025
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Clitheroe store - this is great to hear.
Take care, CT
Was very disappointed that I could not…
Was very disappointed that I could not use my purple vouchers when they were included as one of the shops where they could be used. I did manage to get my goods ordered on line but I had to get a friend to do this. Collecting the goods from my local shop was very easy. Just received your reply but was very disappointed that you did not respond to my query that I was not able to use my purple card in the local shop. No response received about using my voucher at the local shop
18 grudnia 2024
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The slippers are a birthday present so…
The slippers are a birthday present so ordering them online and having them delivered to my local store was brilliant.
18 listopada 2024
Odpowiedź od FatFace - CLITHEROE
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods arrived the next day. All staff in both stores were very helpful. Would definitely use this service again
14 listopada 2024
Odpowiedź od FatFace - CLITHEROE
Hello Lorraine
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant service
Brilliant service and lovely boots … it was easy to order on line then just pick from the shop and know I’ve got my size
17 października 2024
Odpowiedź od FatFace - CLITHEROE
Hello Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing
Love fat face clothing really good quality and prices match the quality.
15 października 2024
Odpowiedź od FatFace - CLITHEROE
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent service
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith
13 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Great staff , easy to browse items in store , and quality of items always good,
27 czerwca 2024
Odpowiedź od FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good to see on line good too find on lineand buy delivered…
Good to see on line and buy delivered fast and fit excellent
29 czerwca 2024
Odpowiedź od FatFace - CLITHEROE
Hello Frank
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CLITHEROE
Good afternoon, Simon.
Thank you for your feedback regarding your recent online order.
Take care, JB
Helpful and friendly staff good size local store.
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.
17 czerwca 2024
Odpowiedź od FatFace - CLITHEROE
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you found the crew in our Clitheroe store to be so lovely and that you enjoyed your visit to the store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The fat face shops always as nice…
The fat face shops always as nice things love mooching
18 czerwca 2024
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to read your positive feedback regarding one of our stores, and we look forward to welcoming you back soon!
Take care.- GM
Good service
Good service, parcel arrived early. Returned part of it to store no problems!
1 czerwca 2024
Odpowiedź od FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received your order quickly and that you found returning an item to be so easy! We look forward to welcoming you back soon.
Take care. -SM
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