Banner for FatFace - CASTLEFORD

FatFace - CASTLEFORDRecenzje 

88
Wynik TrustScore: 4.5 na 5

4,6

Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As soon as I entered the store, with a task on my hands, Georgia understood the assignment and was a friendly face throughout, going above and beyond to help me get all I needed as efficient... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I always have a good experience with Fatface. I love the quality and styles of the clothing. I mainly buy in store and occasionally online. At my local store everyone is so friendly and helpful.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I usually have a good experience in this store however today colleagues were rude and customer service and social skills were lacking. On entry all 4 team members were stood talking at the till,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love my bag. Been after it for a while so when it had gone in the sale jumped at the chance to treat myself. Collected from Castleford. Always polite and friendly staff.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Zjednoczone Królestwo

  • 01977 556280

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

88 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(88)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 426

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent experience and helpful staff

On entry, the store was beautifully clean and organised. It made you want to browse.
I found some excellent bargains and was helped today by David and Emma. Both were friendly, approachable and helpful. I had a great experience here and would highly recommend the store and the staff.

3 października 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello Jo,
Thank you so much for your wonderful feedback! David and Emma will be thrilled to know they helped make your experience a great one. We really appreciate your recommendation and hope to see you again soon!

Thank you, LE

Oceniono na 5 z 5

Excellent!

Amazing shop with a great range & some good bargains to be had. Really friendly & helpful staff & I commend their attentiveness to their customers. Would really recommend a visit to this store.

10 września 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Updating my wardrobe after many years

Updating my wardrobe after many years, was recommended Fatface, Junction 32,fantastic service great prices, great choices, if I'd known would have updated sooner

8 września 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Thanks for the help

The service was brilliant, a guy called Leon couldn't be more helpful with trying to find a nice top for my son. Good value too!

10 września 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Great service, lovely trousers

I ordered online and collected in store. The trousers arrived when it said they would, the sales assistant in store was very helpful, I tried them on when I went to collect them and the sales assistant said if they didn't fit she would help me with the return. But they were perfect so I didn't need to return them.

4 września 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Service was fantastic

Service was fantastic , I was very pleased to see an outlet store ran so well and kept so clean , normally things are just thrown in to get rid of them but not this one , very fairly priced and in this current climate is nice to see a store not trying to rip there customers off . Would definitely recommend anyone who is visiting here to pop in and see the friendly staff if they need any help

10 września 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

1st time I've been to this place

1st time I've been to this place, great little store staff are very friendly and picked up some great little bargains for my hols. Will ge going back looking for autumn and winter stuff.

7 września 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 3 z 5

late email to say not in shop yet

I ordered online and chose to have the item delivered to the store about 6 days after i'd ordered it.
I'd rearranged my day to go to collect the item ,like I said, a good 6 days after the order was in. On the morning of the day I'd requested the pick up I received an email to say it wasnt in store yet!
Most disappointing. Later that day it was available,but surely if it was 'in stock' it could've been ready earlier. notifying me on the morning of the day which I'd requested to pick up was late in my opinion.

8 września 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Oceniono na 5 z 5

FatFace 10 out of 10... again

FatFace have never failed to live upto my expectations. They are my go to clothing provider. I always recommend them to friends and family... and will continue to do so.

14 sierpnia 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 4 z 5

Sandals

Ordered on line was very impressed with them when they finally did arrive ,looks stylish very comfortable,only down side was told be in shop to collect on weds didn't turn up till Saturday

8 lipca 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Oceniono na 4 z 5

prices

Decent prices on some items

4 lipca 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Very helpful staff great quality

Very helpful staff great quality

16 czerwca 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

So So easy to purchase items at a great…

So So easy to purchase items at a great price. Top[ quality. Staff are brilliant down at J32 off M62 Castleford Retail Park.

30 kwietnia 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Oceniono na 5 z 5

Great Service

Always Great friendly service by the staff in Fat face Castleford, Eve who served me provided great customer service dealing with my query, She was friendly and pleasant.

27 marca 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Excellent customer service upon my…

Excellent customer service upon my collection front the junction 32 store as always. First class

27 lutego 2025
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Great store

Great store, tidy and warm on a cold evening.
Staff this evening were friendly, the best folding of clothes ever from the male member of staff.

26 lutego 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello Jo,

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear.

Take care, CT

Oceniono na 5 z 5

Excellent staff

I went into the Castleford store at Junction 32. I was served by an extremely helpful, patient and polite member of staff. His name was David.
I had struggled to place an order online, so came to store, but my item was not in stock. David patiently went through all the online t shirts til he found the right one. I was able to order and collect in a few days.
I just wanted his courteous manner to be recognised. Thank you.

24 lutego 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Absolutely one of the best experiences…

Absolutely one of the best experiences in a FatFace Shop! I love the staff at the Castleford store at FreePort but wow, they managed to get me to spend more than I’ve ever intended to do ever! One staff member who always is a ray of pure golden sunshine is Lucy, she’s been working there since I started to shop at this particular store, and what can I say about her… her knowledge of product, recommendations on styles and her keen eye to detail is impeccable, she should get employee of the year! We always have a laugh and giggle in the fitting rooms when she’s helping me find the perfect item (or items) to buy and Mandy who helped me fall in love with the Simone and maya style dresses! Both of these angels really know their stuff! It has to be said but it is one of the best stores in the country to browse and shop at! I really love FatFace Castleford!! Well done, I love you all!!

7 stycznia 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you so much for your kind words! We’re thrilled to hear about your positive experience at our Castleford store. Lucy and Mandy will be so happy to hear your feedback – they truly are stars! We can’t wait to welcome you back for more shopping adventures. Thanks again for your support! - LE

Oceniono na 5 z 5

Easy to order

Easy to order, clear details about product .Easy to pick up, and friendly inshore staff.

15 grudnia 2024
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej