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FatFace - CASTLEFORD Recenzje 

89
Wynik TrustScore: 4.5 na 5

4,7

Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Second visit to the store as Christmas is coming and we needed some party clothes and retail therapy . Again great experience Leon recognised us and looked after us amazingly well . Sarah loved being... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Ordered a pair of jeans, from the website. Sent a completely different size because label on waistband states actual size, but price tag states the size I ordered. So far, no joy from emailing cus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Colle... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love taking my time browsing online then having something special delivered to my favourite shop. This gives me a great excuse to take a closer look at everything, feel the quality and pick up other... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Zjednoczone Królestwo

  • 01977 556280

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

89 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(89)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 098

Napisz recenzję
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Oceniono na 5 z 5

Great experience

great experince, very good quality

3 sierpnia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Love my bag

Love my bag. Been after it for a while so when it had gone in the sale jumped at the chance to treat myself.
Collected from Castleford. Always polite and friendly staff.

2 lipca 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Georgia - You are FANTASTIC ✨✨✨

As soon as I entered the store, with a task on my hands, Georgia understood the assignment and was a friendly face throughout, going above and beyond to help me get all I needed as efficiently as possible and appreciated the feedback on items, as I was shopping alone on this occasion.

I was super impressed by how knowledgeable Georgia was on all of the clothing items I was interested in and felt very looked after in every way possible.

Georgia is an absolute star who made me feel so at ease throughout and advising of stock, sizing and was reassuring of fits. I felt like I had my own personal assistant, I felt that appreciated 😊

I can honestly say I've never had such a fantastic time shopping (especially for dresses and such!). Surprisingly (Normally clothes shopping is a chore) a fantastic experience. I will definitely be returning - even though I practically replaced my wardrobe in this one visit 😉

Please, please, please can we acknowledge how much of an asset Georgia is to the store 👏👏👏✨ You are a ⭐ So happy with my new wardrobe and appreciate your kind nature and assistance. Thank you so much 🤗

Mia - Checked out at 14:20 today - 5440.

1 lipca 2026
Opinia niezależna
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Odpowiedź od FatFace - CASTLEFORD

Thank you for your lovely feedback, Mia! 😊 We're delighted to hear you had such a positive shopping experience and felt so well looked after. We'll be sure to share your kind words with Georgia and the team. Enjoy your new wardrobe! 💙✨

Oceniono na 5 z 5

Great service

I always have a good experience with Fatface. I love the quality and styles of the clothing. I mainly buy in store and occasionally online. At my local store everyone is so friendly and helpful. Thank you 🙂

15 czerwca 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Awesome shop!!

Awesome shop with wonderfully friendly staff

27 maja 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Oceniono na 5 z 5

Fantastic Retailer

Every purchase from Fat Face is of excellent quality.
Staff are always attentive, friendly and professional in every store I have visited, although particularly at the Junction 32 store.
Highly recommend.

23 maja 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 4 z 5

Delighted with my purchases.

Told parcel would be delayed slightly. Rang customer service who were very friendly and helpful. They sorted it out and items arrived as expected. Staff at the store also very helpful. Delighted with my purchases.

15 maja 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 2 z 5

Rude staff not my usual experience

I usually have a good experience in this store however today colleagues were rude and customer service and social skills were lacking.

On entry all 4 team members were stood talking at the till, the store wasn't empty but that is not my business.

I grabbed the item I was purchasing and stood waiting to be served, after a short period the group dispersed and left two colleagues at the tills who just stared blankly at me. I had no idea which till to go to so I stood and waited until prompted. When a person finally spoke, which was no more than a 'hello' in a sarcastic tone, to which her colleague let out a laugh. The whole interaction was ridiculous and made me so uncomfortable and is such a shame because I spend a fair amount of my money at this store and usually the staff are amazing.

8 maja 2026
Opinia niezależna
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Odpowiedź od FatFace - CASTLEFORD

Hello, thank you for taking the time to leave your review. I am sorry to hear that you haven't had a positive experience whilst shopping in our Castleford store. Please email fatfacereviews@mail.fatface.com with any additional information if you'd like help with this. Thank you, CM

Oceniono na 5 z 5

FatFace Service

Excellent and would highly recommend

3 maja 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Easy to collect and return

I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Collection was really easy. I returned the unwanted item to a different store (purely down to convenience for me) and that was really easy too. Definitely recommend!

14 kwietnia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Always a quick service and products are…

Always a quick service and products are always good quality

10 kwietnia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Great offers & service

Great offers online. Prompt delivery. Excellent service when 1 of 2 had to be returned for mis fit.

6 kwietnia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

I'd like to say a big thank you

I'd like to say a big thank you. The very generous of kids hangers will make a huge difference to our Leeds charity. Thank you so much!

26 marca 2026
Opinia niezależna
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Odpowiedź od FatFace - CASTLEFORD

Hi Natasha
Thank you so much for your lovely review! We're really glad to hear that the kids’ hangers will make a meaningful difference to your Leeds charity. It’s our pleasure to support the incredible work you do.
Take care, LE

Oceniono na 5 z 5

Love the Shop

Friendly and helpful staff. Good quality clothing and fit is good. Have shopped here for many years. I only hope that the standard is maintained now that Next own the company.

3 marca 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Friendly service

Friendly service

30 stycznia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 4 z 5

Simple to order

Saw something l liked, easy to order and arrived promptly. Received regular updates regarding my order.
Easy and quick to pick up from store.

25 stycznia 2026
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

New Wardrobe

I've recently had a breast reduction and needed a new wardrobe. I popped into Fatface today in J32 and had the most wonderful time trying clothes on with the help of Emma. She couldn't have been more friendly and helpful and I walked out with some wonderful new clothes and a very happy smile on my face. Thank you for making it an amazing experience Emma 😍

10 grudnia 2025
Opinia niezależna
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Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Great shop

Great shop to look at, Freya was amazing and very attentive and made sure I found exactly what I was looking for. Will be back

1 grudnia 2025
Opinia niezależna
Logo FatFace - CASTLEFORD

Odpowiedź od FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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