I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... Zobacz więcej
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Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Zobacz więcej
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I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Zjednoczone Królestwo
- 01284 764247
4,7
Doskonała
180 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Beautiful colour and Pattern
Brilliant service, order to store, pick up and try on. Beautiful colour and pattern, brought these for my holiday. Not many of these available with the elastic in the shops, so glad Fatface has them in stock. Perfect size and look amazing.
17 lutego 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice little cross-body bag
A fantastic bag. Very soft leather. Just big enough for essentials and perfect for what I needed. Sad that the black was not reduced in sale offer, as other colours were. The strap at its longest isn't very long, though for me it works as I'm short. Guessing this could be an issue if you are tall. Otherwise, very happy.
4 stycznia 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent purchase online and store…
Recent purchase online and store return.
Brilliant to have Tall sizes.
Ordered XL size which I usually do for length swapped for L which fitted perfectly. ( 6’3”, 80 kg )
Returns so easy and refunded within 36 hrs.
I also really like the jumper😊
22 grudnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Libby Black Patterned Midi Dress - Just Gorgeous
Love this dress, the material is so soft and the dress has some weight to it - so has that lovely swishy feel when you walk. This fabric in other patterns and styles need to be sourced.
28 listopada 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality product at a great price
24 listopada 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
my order still hasn't arrived in store…
my order still hasn't arrived in store - was due to be in store last Saturday 19th - but now your asking me to review it..................
24 października 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Ali
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your order. This isn't right!
Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help.
Thank you, LE
Staff are simply great
Staff are simply great! Friendly,smiley and helpful.😊
The clothes are my style which is smart casual and practical. Pretty too.
27 sierpnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were incredibly helpful when…
The staff were incredibly helpful when I collected my package
7 sierpnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
FatFace clothes are always good…
FatFace clothes are always good quality. My new shorts are perfect! Staff are always helpful and the Bury St Edmunds store is beautifully clean.
10 sierpnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. We hope you love your order!
Take care.- GM
I had to make a return of some of the…
I had to make a return of some of the items ordered and it was easy and fuss free
11 sierpnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback on our returns process.
We look forward to welcoming you back soon!
Take care. -GM
Team FAB at Bury st Edmunds
Team Bury st Edmunds consistently lovely, helpful , and genuine. Thank you.
9 sierpnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Excellent service
Staff were very friendly and helpful and had time to help and chat to you. The shop had a great selection of clothes which I find the fit true to size and they are of a good quality. Overall a lovely shopping experience.
29 lipca 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online and so easy to collect…
Ordered online and so easy to collect from the friendly staff at Bury St Edmunds and the Cardigan I ordered is lovely and at a reduced price
18 lipca 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly helpful staff in shop and…
Very friendly helpful staff in shop and quick delivery on line
10 czerwca 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Afternoon,
Thank you for sharing your recent experience in our Bury St Edmunds store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service by Sarah
Great customer service by Sarah a few weeks back. She patiently answered my questions about the different fit of jeans and made really great suggestions about what might work best for me. A credit to FatFace and I definitely will
shop here again 🙂
10 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello Kate,
Thank you for sharing your recent experience in our Bury St Edmunds store with us.
Please be assured that this will be passed onto the crew member involved for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Always the best quality clothing you…
Always the best quality clothing you can buy!
3 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - BURY ST EDMUNDS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Perfect item
Very happy with my online purchase. I wasn’t sure if the size so ordered 2 and was able to return the incorrect size to my local shop. I then ordered the same item in a different colour.
30 kwietnia 2024
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.