I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... Zobacz więcej
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Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Zobacz więcej
Reakcja na opinię
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Zjednoczone Królestwo
- 01284 764247
4,7
Doskonała
180 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to navigate website and out of…
Easy to navigate website and out of stock item I wanted quickly came back into stock.
Click and collect easy, friendly staff and good quality clothes
9 lutego 2026
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always lovely in fatface love the…
Always lovely in fatface love the shop. People who work there so helpful and friendly and very organised
21 stycznia 2026
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They were so helpful when I had brought…
They were so helpful when I had brought a coat online with them and had to return it and get a smaller size which they had in store lovely lovely coat
5 stycznia 2026
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very late and inconvenient delivery to store
Package was promised Thursday for our planned trip to town on Friday. This was a Christmas gift for someone we were visiting.
Eventually arrived in-store Sunday morning requiring another trip to town to collect and give the gift before departing the UK that day!
17 grudnia 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
The purchase is a christmas present for my sister so unable to leave item review
What made shopping with fat face great! The excellent customer service. When collecting my first on line order with Fat Face, staff were very efficent I was very pleased to collect my purchase before 4.00 pm quoted time
4 grudnia 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great trousers, especially when bought in the sale?
Great trousers bought in the sale . Sizing was a bit off so had to return one pair and order a smaller size. Was refunded very quickly (within a couple of days).
18 listopada 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ankle boots
Website easy to use. Quick efficient delivery to the shop of my choice. Great service there. And, last but, not least, the boots were perfect.
6 października 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really comfortable jeggings
Easy ordering and prompt delivery to store. Really helpful and pleasant staff in store.
Great trousers. True to size and really comfortable. Only wish they were available in the navy.
Excellent price in the sale too!
9 września 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly, helpful staff
I was collecting an online order. Very straightforward and wasn't kept waiting. Store clean and well stocked.
14 czerwca 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The dress was made very well loved the…
The dress was made very well loved the material but didn’t like the big puffy sleeves they seemed to make you look top heavy
3 czerwca 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Easy to order online
I ordered two T-shirts online to be delivered to my local Fatface shop. Very easy to order from the website, and the T-shirts were ready for collection within 24hrs. I was notified by e-mail when they were dispatched and when ready for collection. Very good service.
25 maja 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcel pick up
I visited the Bury st Edmunds branch to collect a click & collect parcel.
The staff were friendly, asking if I needed anything and pointed me in the right direction to collect my parcel.
4 maja 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely comfortable t shirt
Lovely comfortable t shirt. Prompt delivery to the store of my choice
3 maja 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering online was easy and collected…
Ordering online was easy and collected items at local store. Ordered items in two sizes for fit and returning items was easy and refund quick
28 kwietnia 2025
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.