Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Zobacz więcej
Reakcja na opinię
Ordered petite clothing (a dress and some tops) and they were a really good fit. The right length in the body and the hem. Would definitely order petite sizes in future. Delivered to the fab Bridgno... Zobacz więcej
Reakcja na opinię
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Zjednoczone Królestwo
- 01746 769065
4,9
Doskonała
148 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Flora Abstract stripe top
The item I ordered online & collected from the store was too big but staff in the shop reordered the item with free delivery to my home. Staff were very helpful & delivery was quick & efficient.
13 kwietnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Easy to order quick delivery
13 kwietnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I had my parcel delivered to store
I had my parcel delivered to store, I traveled the 12+ miles to Bridgnorth collected my parcel & returned home.
Where I then opened my my parcel only to find what I had ordered wasn’t in the bag. I had ordered a dress & what was in my package was a top in a size 12 nothing like what I was expecting.
Extremely disappointed.
** I then made a return journey, shop staff very polite & helpful**
but still needed to return via post office 🙁
29 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello Julie, I am so sorry to hear that this has happened and I have contacted you directly regarding this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience.
Take care - KS
Great service from gentleman at the…
Great service from gentleman at the counter that was on the phone dealing with another issue but still had the presence of mind to make eye contact and let me know he knew I was waiting.
26 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hi Michael, it's wonderful to hear that our staff were able to provide you with the quality service that we expect! We look forward to welcoming you back in our Bridgnorth Store again soon! - CD
My first order with Fat face from…
My first order with Fat face from ordering to collection went really well ,had to do a return to store staff were very helpful totally satisfied with my experience and will be definitely ordering again .
25 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello Sue, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent customer service
23 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - LB
Well stocked and friendly helpful staff
21 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Order arrived promptly
Order arrived promptly. Took one item back to swap to a smaller size, staff were amazingly helpful in the Bridgnorth store.
5 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Good afternoon, Emma
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Fat face a company you can trust…
The items were too big and I had to return them , but the refund came through very quickly. Fat Face is a Company you can trust
8 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Good afternoon, Ian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
I love the colour and it's very warm !!
10 marca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello Sue,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Spot on service at Bridgnorth
21 października 2022
Odpowiedź od FatFace - BRIDGNORTH
Hi Ann, thank you so much for your 5 star review! - ES
Sizes true to size and good quality
8 października 2022
Odpowiedź od FatFace - BRIDGNORTH
Hi Caroline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful
Helpful, cheerful staff, shop environment welcoming and encouraging, always a joy to shop there. The quality and range of clothing keeps me coming back.
30 września 2022
Odpowiedź od FatFace - BRIDGNORTH
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Usual great shopping at fatface
Usual polite helpful service from the staff ,and fatface usual great products
1 września 2022
Odpowiedź od FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Odpowiedź od FatFace - BRIDGNORTH
Hi Neil, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly
Went to bridgnorth fat face on HolIday, was such a nice friendly atmosphere and wasn't too pushy.
Was served by kayleighBreda and she was very helpful with everything. Polite and nice. Thank you
3 sierpnia 2022
Opinia niezależna
Odpowiedź od FatFace - BRIDGNORTH
Hi Yvonne, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, LE
Bought shorts for my husband for…
Bought shorts for my husband for Father’s Day with little bikes on and he loves them!
24 czerwca 2022
Odpowiedź od FatFace - BRIDGNORTH
Hi Bernadette
Thank you for your 5* review. I am pleased to hear that your husband is happy with his gift. We really appreciate you taking the time to leave your comments. Many thanks-AB.
Great staff & excellent choice
Our local branch in Bridgnorth have great staff, very helpful, friendly & don't oversell. Love fat face clothes, excellent quality and good fit too.
2 czerwca 2022
Odpowiedź od FatFace - BRIDGNORTH
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Bridgnorth. We look forward to you shopping with us again soon.
Take care, JB
Bought some girlfriend jeans size 12
Bought some girlfriend jeans size 12, they are really comfortable and fit lovely. Soft fabric. Would recommend these jeans.
3 maja 2022
Odpowiedź od FatFace - BRIDGNORTH
Good Afternoon Ann
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new Jeans.
Have a great day!
EP
Great product and speedy delivery
28 kwietnia 2022
Odpowiedź od FatFace - BRIDGNORTH
Hi Stephen, thank you for your review. I am so pleased that you are happy with your order and we look forward to welcoming you back soon! Take care, LE
Doświadczenie Trustpilot
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