Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Zobacz więcej
Reakcja na opinię
Ordered petite clothing (a dress and some tops) and they were a really good fit. The right length in the body and the hem. Would definitely order petite sizes in future. Delivered to the fab Bridgno... Zobacz więcej
Reakcja na opinię
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Zjednoczone Królestwo
- 01746 769065
4,9
Doskonała
148 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality
Great quality shorts , I have 5 diff pairs now , grabbed a sale item Aswell , all good !!!!
14 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Annoyingly I couldn’t order my item…
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk following the assistant’s instructions to order off my phone. Howl, setting that aside, my items arrived pretty and were good quality and a good fit.
14 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello
Thank you for your review.
I am so sorry to hear of your recent experience in our Bridgnorth store. I have flagged this with the appropriate department to look into further internally so action can be taken to ensure that this does not happen again.
EP
I bought a dress which fitted…
I bought a dress which fitted perfectly, so much so, I ordered another one online in a different colourway. Lovely quality too. Great service. Thank you FatFace.
13 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello Mandy
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pick up
Ability to pick up goods from nearest store, really useful .Easy, uncomplicated way to pick up .
13 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your Click and Collect shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care SK
Great quality & customer service
12 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
A great store
Staff always helpful and cheerful it is a pleasure to shop in the Bridgnorth store. Good quality clothes at a fair price,
11 sierpnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quick and easy experience!
23 lipca 2023
Odpowiedź od FatFace - BRIDGNORTH
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Staff very helpful
4 czerwca 2023
Odpowiedź od FatFace - BRIDGNORTH
Hi Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - BRIDGNORTH
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. Your wonderful comments will be shared with our amazing team in store, and we look forward to seeing you again soon! - RS
Lovely and friendly sales team and so…
Lovely and friendly sales team and so happy with my leather rucksack, team even wished me happy birthday.
23 maja 2023
Odpowiedź od FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Odpowiedź od FatFace - BRIDGNORTH
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Odpowiedź od FatFace - BRIDGNORTH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
Ordered online for an instore pick…
Ordered online for an instore pick up.....Was asked to bring in personal id when in fact when I got to the store they just wanted proof of the order number.
8 maja 2023
Odpowiedź od FatFace - BRIDGNORTH
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service.
Have a lovely day!
Take care, SK
Returns Policy
So handy being able to collect my item (padded bucket hat) from a local Fat Face store. No p&p to pay. Their returns policy, had I needed it, couldnt have been simpler.. Inside the package was a self addressed envelope with postage free of charge.
6 maja 2023
Odpowiedź od FatFace - BRIDGNORTH
Hi Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - BRIDGNORTH
Hello Amrik, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
The staff at Bridgnorth are wonderful
The staff at Bridgnorth are wonderful. A business is not just about the quality of a product but the people within an organisation. Both go above and beyond.
19 kwietnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello Maureen, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day - KS
I can't fault anything,ordering was…
I can't fault anything,ordering was easy and delivery was quick so thank you for the good experience
19 kwietnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Great service and quality clothing
Great service and quality of clothing is superb. My order was delivered to Bridgnorth store. Staff are always helpful and polite.
17 kwietnia 2023
Odpowiedź od FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, BP
Odpowiedź od FatFace - BRIDGNORTH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Doświadczenie Trustpilot
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