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FatFace - BEVERLEY Recenzje 200

Wynik TrustScore: 4.5 na 5

4,7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Zjednoczone Królestwo

  • 01482 880039

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

200 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good afternoon, Julie

Thank you for your feedback regarding your recent online order.

It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Oceniono na 5 z 5

The staff where very friendly when I…

The staff where very friendly when I went to collect my click and collect order

16 marca 2023
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Odpowiedź od FatFace - BEVERLEY

Hello Carolyn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

Click and Collect is back - thank you

So pleased click and collect has come back, the team at the Beverley store are so friendly and helpful and the service is excellent

17 marca 2023
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Odpowiedź od FatFace - BEVERLEY

Hi there,

Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Beverley Store. I will be sure to pass your comments on. Best Wishes DW

Oceniono na 1 z 5

Ordered shoe racks. Got socks instead.

Ordered shoe racks. Received 2 pair of generic socks instead. 😑 many reviews and happened to many people. Reported to my credit card company. Goodluck!

18 lutego 2023
Opinia niezależna
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Odpowiedź od FatFace - BEVERLEY

Hello Mike, I'm really sorry to hear this. I've sent you an email requesting some more information, so that we can look into this further for you. - SK

Oceniono na 5 z 5

I returned faulty goods to my local…

I returned faulty goods to my local store, Beverley. They gave me a gift voucher to buy again online. Super people and great service here. I then had a problem with my online order and needed to use the chat line. Ryan was very patient and sorted the problem, then put through my order for me. Great service and a super Beverley store and staff, too.

26 lutego 2023
Opinia niezależna
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Madeleine,
Thank you for taking the time to leave this lovely review. I am glad you had a great service at our Beverley Store and that Ryan went above and beyond to sort the problems you had with your online order. I will be sure to pass your comments on.
Have a lovely afternoon. DW

Oceniono na 5 z 5

I ordered for Click & Collect and it…

I ordered for Click & Collect and it was there the next day, excellent service!

24 listopada 2022
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Odpowiedź od FatFace - BEVERLEY

Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP

Oceniono na 5 z 5

Purchased online

Purchased online , great communication and items arrived quickly and as usual were great .
Wether you shop online or in store FatFace is great value and so nice .
Staff in Beverley store are fantastic.

11 listopada 2022
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Odpowiedź od FatFace - BEVERLEY

Thank you so much for your kind review! We strive on giving the best service to our customers so to receive these comments is amazing. Your comments will be fed back to our incredible team in store! - RS

Oceniono na 5 z 5

Friendly helpful service

6 listopada 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 5 z 5

Love shopping in fat Face

Love shopping in fat Face. No pressure but always happy to help

17 września 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Oceniono na 5 z 5

Great friendly service

3 września 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

EP

Oceniono na 5 z 5

This was my first online purchase from…

This was my first online purchase from yourselves, everything went very well. Prompt service, royal were on time absolutely no problems.
My skirt was beautiful, everything that a previous buyer had said about it , so helpful having the review system.
My dress I had to return, a thing I hate doing but you made it so easy, I filled the return note and by 11:00 am it was back at the post office , just 2 hours after delivery. It was the most beautiful dress but I was too slim to wear it . Thank you Fat face , I love your products .

22 sierpnia 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 3 z 5

Happy with items

Happy with items , not happy with delivery service who left them behind my front wall visible to a busy street !

16 sierpnia 2022
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Odpowiedź od FatFace - BEVERLEY

Hi Donna

Thank you for taking the time to write a review.

I was really disappointed to hear about where the parcel was left by our courier. We will be feeding this back to them.

Great to hear you are pleased with your purchases. MJ

Oceniono na 5 z 5
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good Afternoon Yvonne

Thank you for your review and for sharing your recent experience in our Beverley store with us.

Please be assured that this will be passed onto the crew members involved for you.

Have a lovely rest of your Afternoon.

EP

Oceniono na 5 z 5

Excellent service

Great service online and at my local Beverley shop .Nothing is too much trouble,I had to return 1 item from an order of 2 .Service with a smile .

14 sierpnia 2022
Opinia niezależna
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good Afternoon Angela
Thank you for your review.

I am so pleased to hear of your recent experience in our Beverley store. Please be assured that I will pass this onto the crew members involved.

Have a lovely rest of the day!

EP

Oceniono na 5 z 5

Product really good and easy to wear in…

Product really good and easy to wear in this hot weather.
Delivered before estimated time and the by friendly and pleasant courier.
Very pleased overall.

13 sierpnia 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Good afternoon!

Thank you for leaving us this 5* review.

It's great reading such positive comments about the service you received. We look forward to you shopping with us again soon.

Have a great day and stay safe. JB

Oceniono na 5 z 5

Was pleased to find the perfect top

Was pleased to find the perfect top on line in the size and colour that I wanted for a Gift. The parcel was delivered to my Daughter in good time and tracking texts kept me informed.
The product met my Daughters expectations of size and quality.
I prefer to go to a shop normally to look at products but was unable to travel to the next town to access Fat Face so had to order on line, and experienced an excellent service. Thank You.

24 czerwca 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Nancy,
Thank you for your 5* review. I am pleased to hear that you love your daughter loves her new top and that you are happy with our service. Many thanks-AB.

Oceniono na 5 z 5

Exceptional customer service very…

Exceptional customer service very friendly and helpful

19 czerwca 2022
Opinia niezależna
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Lee, thank you for your 5* review on the Beverley Store - this is wonderful to hear! Take care, LE

Oceniono na 5 z 5

Prompt delivary

Prompt delivary. Quality product.

7 maja 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Charlie, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Best Wishes, LE

Oceniono na 5 z 5

I went to my local store to try this on…

I went to my local store to try this on but this jumpsuit wasn't available which was frustrating, so I ordered it online. It arrived quickly and I like it. A good fit, nice fabric, good shape, not too bad a price and I know I will wear it this summer.

23 kwietnia 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Angela, I am so pleased you were able to get hold of the jumpsuit you were after! Take care, LE

Oceniono na 5 z 5

What’s not to like…

What’s not to like…. Great clothes, great staff. Great service.

Fatface, my favourite brand, bar none.

30 marca 2022
Logo FatFace - BEVERLEY

Odpowiedź od FatFace - BEVERLEY

Hi Paul,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Thank you for being a loyal customer of ours!

Have a great day! EG

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