Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... Zobacz więcej
Reakcja na opinię
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Zobacz więcej
Reakcja na opinię
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Zjednoczone Królestwo
- 01482 880039
4,8
Doskonała
213 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - BEVERLEY
Hi Elizabeth,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff are friendly and helpful
Staff are friendly and helpful. We can take our dogs in and they are given treats which is lovely. The clothes are made well and fit well. I only wish the store in Beverley was a little larger so we could have a larger variety. However - I also buy online
8 stycznia 2024
Odpowiedź od FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Our store crew love meeting your furry friends! We hope you love your purchase and look forward to welcoming you back soon. Please note we will pass your feedback to the appropriate department.
Take care, LC.
Speedy delivery well packaged garments…
Speedy delivery well packaged garments excellent quality and true to size
Beverly store excellent customer service , lovely well presented store
2 stycznia 2024
Odpowiedź od FatFace - BEVERLEY
Hi Alison,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great service at Beverley Store with…
Great service at Beverley Store with fantastic helpful assistants nothing is too much trouble ..and love the quality of the clothes
2 stycznia 2024
Odpowiedź od FatFace - BEVERLEY
Hello Sherry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great no worries
29 grudnia 2023
Odpowiedź od FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you have no worries when shopping with us and I hope you continue to enjoy your experience with us both in store and online.
All the best, MM
Lovely clothes
Lovely clothes, lovely shops, smashing service, shopping in the sale rocks
29 grudnia 2023
Odpowiedź od FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Beverley store. I will be sure to pass on your comments to the team.
All the best, MM
Helpful staff and great jumper
20 grudnia 2023
Odpowiedź od FatFace - BEVERLEY
Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service at its best
I ordered on line which came very quickly but had to return some items to the store in Beverley and the staff was so helpful and friendly. Very efficient.
18 grudnia 2023
Odpowiedź od FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Beverley store to be so friendly and helpful. I will be sure to pass on your comments to the team.
All the best, MM
Lightweight dress
Lightweight dress. Good style. Red glitter throughout - not as expected, so I sent it back. I thought it would be navy with silver glitter. Ordered online. Friendly staff when I collected it.
2 grudnia 2023
Odpowiedź od FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy ordering on line
Easy ordering on line. Chose to pick up from local store. Item was delivered within time stated. Collection from store was smooth & uncomplicated. Store staff cheerful & efficient
21 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fabulous little coat
Fabulous little coat. My daughter loves it. I love the colours and quality of materials used. Always on trend and stylish. I guess that's why we keep coming back. Washes well and always looks gorgeous on. Fabulous 👌
22 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasant staff when collected parcel
Pleasant staff when collected parcel. No problems
25 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely quality
First time I have ordered from FatFace and I was very pleased with the garments. They arrived quickly and the quality is very good.
24 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Good afternoon, Barbara.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Quality and good fit
24 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Good afternoon, David.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
No hassle order.
No hassle order which did not take long to arrive at my designated store. Very pleased with the goods at a reasonable price.
21 listopada 2023
Odpowiedź od FatFace - BEVERLEY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Odpowiedź od FatFace - BEVERLEY
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Quick service click and collect to the…
Quick service click and collect to the Beverley store will use this set again thankyou fatface
31 października 2023
Odpowiedź od FatFace - BEVERLEY
Hello Clara
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I ordered a tshirt in the sale
I ordered a tshirt in the sale, I absolutely love it. This is the second tshirt I have bought from them, I'll definitely be buying from them again. The quality is fantastic.
The customer service was awesome, very fast & friendly.
22 października 2023
Odpowiedź od FatFace - BEVERLEY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Ordered a purse over a week ago
Ordered a purse over a week ago, said it would be posted in 48hrs. Emailed yesterday to be told they were on the case and would contact me today. But nothing!
25 października 2023
Odpowiedź od FatFace - BEVERLEY
Good Morning Polly,
Thank you for your feedback. I am so sorry for the delay with your order. I have spoken to the store management this morning and they are investigating this with the warehouse team. I have also emailed you directly regarding this delay. Thank you again for your patience and understanding regarding this. Take care - KS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.