The project took a long time in planning throughout Alfie was great, at redesigning the planned layouts and making sure we found the best option. Eventually guided by the wonderful Ian from Constant H... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had delivery problems with DPD, but Fastwarm were very helpful and customer friendly when I contacted them. They helped to correct the issues and delivery was sorted. Our thanks to Rachel and th... Zobacz więcej
Reakcja na opinię
Easy company to buy from. I have placed several orders which have all been quick delivery. The customer service was excellent when I needed to ask questions about the product(s). I would not hesitat... Zobacz więcej
Reakcja na opinię
I already have the under wood floor mats and thermostat in my living room and I’ve just ordered more for another room Almost £700 cheaper than a local supplier that I was expecting to beat fastwarm... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- Skład materiałów budowlanych
- Dostawca urządzeń grzewczych
- Bojlery i ogrzewanie
- Sklep z artykułami domowymi
- Sklep z artykułami hydraulicznymi
Informacje o Fastwarm Underfloor Heating
Napisane przez firmę
We are the fastest growing online retailer of Underfloor Heating Systems in the UK.
Providing full kits and free bespoke CAD quotations in under 2 hours. We pride ourselves on being the one stop shop for all things underfloor heating.
www.fastwarm.comDane kontaktowe
Unit 13 Carnival Park, SS14 3WN, Basildon, Zjednoczone Królestwo
- 01268 744 479
- sales@fastwarm.com
- fastwarm.com
4,9
Doskonała
3 tys. recenzji
Odpowiada na 92% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
To the point and very helpful
To the point and very helpful. Great service
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Fastwarm Underfloor Heating
Hi Paul,
Thank you for your review! We’re glad you found our service helpful. We hope to hear from you again soon.
Kind regards,
Team@Fastwarm
Absolutely amazing experience
Absolutely amazing experience; it took us a few months to get organised with trades for the work to start and fastwarm especially Dornell were very patient and acted as a true partner on the journey.
8 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi David,
Thank you for your kind review! We’re really glad you had a great experience.
We will pass your feedback on to Dornell—he’ll really appreciate it.
Thanks again for choosing Fastwarm!
Kind regards,
Team@Fastwarm
Reliable, value for money, great quality!
Easy to scroll the website and decide what you want.
31 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Caroline,
Thank you for your 5* review! We hope to hear from you again soon.
Kind regards,
Team@Fastwarm
No baskets or carts needed
Send sketch describe what you want quote back with everything you need -
No baskets and carts involved
8 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Andrew,
Thank you for your feedback! We’re glad you enjoyed the simple, hassle-free process.
Kind regards,
Team@Fastwarm
Speedy personal service
Speedy personal service, no automated answering machines or chat box. Exchanged my wrong order immediately and Alfie in Sales found the correct product in seconds. Despatched with the same efficiency as before which delivered next day. Thanks Fastwarm
8 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi,
Thank you for your kind review! We’re glad you appreciated the personal service and that Alfie was able to quickly sort the right product for you. Great to hear everything arrived promptly too!
Kind regards,
Team@Fastwarm
James Parmenter was fantastic
James Parmenter was fantastic, designing my underfloor heating system and guiding me through all the questions I had. He was quick to respond and assist me with my queries. 100% recommend
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Fastwarm Underfloor Heating
Hi Amy,
Thank you for your great feedback! We’re so pleased to hear James was able to support you throughout and make the process smooth. We really appreciate the recommendation.
Kind regards,
Team@Fastwarm
Another great experience
As a company we always find Fastwarm a great business to work with, always helpful and knowledgeable with all their products. We wouldn’t go anywhere else for our UFH 👍
8 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Bryan,
Thank you so much for your kind words! We really appreciate your continued trust in Fastwarm. It’s always a pleasure supporting your projects, and we’re glad our team and products have made a positive impact. We look forward to working with you again soon!
Kind regards,
Team@Fastwarm
Great product, good price exceptional service
Great product, at a good price. High quality goods, easy to install. What stood out most was the proactive and on point customer service & support when I did run into a problem.
I'll be using Fastwarm again as very impressed, and happy to recommend.
27 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Nick,
Thank you for your great feedback!
We’re really pleased you’re happy with the quality and ease of installation, and that our support team could help when needed.
We truly appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
Team@Fastwarm
10/10
Fast, efficient and reliable service with every order.
Kept up to date throughout, follow up from customer service to ensure we were happy with products. 10/10
25 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi,
Thank you for your 5* review!
We’re really pleased to hear you found our service fast, efficient, and reliable. It’s great to know our updates and follow-up made a difference. We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Great service
Great service, very competitive prices, Sam was very helpful when we altered the design of our build, the new plans and price were turned around quickly, great turn around from paying for the products to delivery to site, I would highly recommend Fastwarm
7 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi John,
Thank you for your kind review!
We’re glad we could support you with the design changes and get everything sorted quickly. I’ll pass your feedback on to Sam.
Kind regards,
Team@Fastwarm
Second purchase ✨️
Fantastic grate customer service and very helpful
I recently purchased electric underfloor heating kit and wired it up worked first time no drama
This is my second lot
Thanks again
7 kwietnia 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Tony,
Thank you for your great review and for choosing us again!
We’re really glad everything worked perfectly first time.
Kind regards,
Team@Fastwarm
Odpowiedź od Fastwarm Underfloor Heating
Hi Simon,
Thanks for your feedback! We’re glad the next-day delivery arrived right when you needed it! We hope to hear from you again soon.
Kind regards,
Team@Fastwarm
Keep sending wrong items
Haven't installed the heating yet so can't comment on that. But customer service is useless. First order received was missing two items including the heating mat. Then they sent the wrong mat – wrong size and power. One mistake is understandable but twice is just incompetent.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Fastwarm Underfloor Heating
Hi,
Thank you for your review.
We’re very sorry for the issues with your order and the frustration this has caused. Receiving missing items and then an incorrect replacement is not the standard we aim to provide.
While your enquiry came in over the bank holiday when our office was closed, we acted as quickly as possible once we reopened to investigate, arrange the correct items on next-day delivery, and organise collection of the incorrect goods.
We appreciate your patience while we resolved this and hope the replacement items meet your expectations. If there’s anything further we can assist with, please don’t hesitate to get in touch.
Kind regards,
Team@Fastwarm
All relatively straight forward and…
All relatively straight forward and seemed cheaper than other products. As a DIYer doing it for the 1st time, some of the instructions weren't 100% clear to me which is the reason I've gone for 4 star not 5. Not actually turned it on yet but hoping for toasty warm toes soon.
20 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
HI Simon,
Thanks for your feedback! We’re glad you found everything straightforward and competitively priced.
We appreciate your comments on the instructions and will take that on board to improve them. If you need any help getting set up, feel free to reach out—we’re always happy to assist!
Kind regards,
Team@Fastwarm
Odpowiedź od Fastwarm Underfloor Heating
Hi,
Thank you for your 5* review! We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Website easy to use
Website easy to use, prices really good
Delivery fast.
Excellent service five stars to little 10 stars +
24 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Sanjay,
Thank you for the fantastic review! We’re delighted you found the website easy to use, appreciated our prices, and received your order quickly.
Kind regards,
Team@Fastwarm
Excellent service and prompt delivery
Excellent service and prompt delivery. Technical support brilliant. Not sure they understood properly my intention but all questions answered. Especially pertinent not to use duct tape retain heating wire in place. Looked up and it decomposes at designed operating temperature with adhesive becoming potentially a fire risk. Not advisable under a laminated floor.
Very satisfied customer
31 marca 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi John,
Thank you for your kind feedback! We’re glad you were happy with the service, delivery, and support. We appreciate your comments and are pleased the safety advice was helpful.
Kind regards,
Team@Fastwarm
Thermostat settings technical support
Fast response to request to call and guided through process patiently and clearly
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Fastwarm Underfloor Heating
Hi Doug,
Thank you for your review! We’re glad we could respond quickly and make the process easy to follow. We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Amazing service and product!
18 lutego 2026
Odpowiedź od Fastwarm Underfloor Heating
Hi Oliver,
Thank you for you 5* review!
We are pleased to hear you are happy with the product and service.
Kind regards,
Team@Fastwarm
Exemplary Customer Service
Absolutely Top Drawer experience with the Fastwarm support team! An initial email contact was followed up with a comprehensive and personal telephone conversation, resulting in the resolution of my issue. I’ve not had much need to contact Fastwarm, but it’s good to know that the support is on the ball when I do!
31 marca 2026
Opinia niezależna
Odpowiedź od Fastwarm Underfloor Heating
Hi Alan,
Thank you for your kind words. We’re pleased to hear that your experience with our support team was both comprehensive and effective. We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
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