Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from... Zobacz więcej
Reakcja na opinię
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the ad... Zobacz więcej
Reakcja na opinię
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep spożywczy dla smakoszy
- Targ ze świeżymi produktami spożywczymi
- Dostarczanie produktów spożywczych
- Jedzenie z dowozem
Napisane przez firmę
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Dane kontaktowe
Auckland, Nowa Zelandia
- farro.co.nz
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 lutego 2026
Odpowiedź od Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 stycznia 2026
Odpowiedź od Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 lutego 2026
Odpowiedź od Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Odpowiedź od Farro
Thank you for your kind review.
Odpowiedź od Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Good scheduling and delivery. So-so meal selection process.
Was good. Easy to schedule the delivery.
My one complaint would be the filtering service for the meals on the website isn't great. It made it difficult to find the meals I wanted at the sizes I wanted on mobile. I'm sure if I was on my laptop it'd be fine, but the filtering is not great otherwise.
17 lutego 2026
Odpowiedź od Farro
Thank you for your review. We appreciate your constructive feedback.
Odpowiedź od Farro
Thank you for your review. We are so pleased you enjoyed your Farro order.
Wish there was Farro in Christchurch!
Seamless process of ordering some meals and treats for a family member. And super speedy delivery!
8 lutego 2026
Odpowiedź od Farro
Thank you for your kind review.
Odpowiedź od Farro
Thank you for your review!
Appreciative
Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!
23 stycznia 2026
Odpowiedź od Farro
Thank you for your kind review.
Alexis and Stephanie were brilliant
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is no stock back up..you call products differently to the names on the packets and it is SO confusing. Maybe a great I.T. team is needed?
27 stycznia 2026
Odpowiedź od Farro
Thank you so much for your candid and honest review — we really appreciate you taking the time to share it.
We’re so pleased to hear your kind words and will be sure to pass that on. We also appreciate your feedback on the online ordering experience; it’s incredibly helpful in highlighting where we need to improve.
Thanks again for letting us know where we’ve got things right and where we can do better.
Amazing service for the team at Farro
Amazing service for the team at Farro! Excellent communication with me regarding unavailable items and how/when they would be fulfilled, ended up getting exactly what I needed that day. Thank you so much!
26 stycznia 2026
Odpowiedź od Farro
Thank you so much for your review. We're so pleased you were happy with your Farro online experience and look forward to seeing you online again soon!
Odpowiedź od Farro
Thank you for your review!
Good online experience
Good communication as this is my first time to place an order
Thank You
Mike
23 stycznia 2026
Odpowiedź od Farro
Thank you for your review. We are so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.
I’ve had an excellent experience with…
I’ve had an excellent experience with Farro. The food was incredibly fresh and delicious. The online ordering process was straightforward and convenient, with quick delivery. I highly recommend shopping at Farro.
22 stycznia 2026
Odpowiedź od Farro
Thank you for your review Crystal.
We're pleased you have had such a good experience!!
Delivered to the wrong address despite…
Delivered to the wrong address despite instructions on the order and on a responding text advising pending delivery
19 stycznia 2026
Odpowiedź od Farro
Thank you for your review. As per your order, the delivery was made to the address in the delivery address field. Unfortunately, the order notes section is not accessible to our delivery partners for delivery address purposes. We are sorry for any inconvenience caused. Please feel free to contact our customer care team on 09 360 0499 or hello@farro.co.nz with any delivery queries or amendments, we're happy to help.
Great products and delivery was early.
18 stycznia 2026
Odpowiedź od Farro
Thank you for your kind review.
Good updates on progress of delivery
Good updates on progress of delivery
-nice options of ready meals to choose from
17 stycznia 2026
Odpowiedź od Farro
Thank you for your great review.
We are pleased you are enjoying the service.
Great customer service
Great customer service- lovely staff member helped sort out payment issue.
Cold items (cheese) beautifully packaged
Delivered on time
13 stycznia 2026
Odpowiedź od Farro
Thank you for your review. We're so glad we could help and that you are happy with your Farro goodies! We look forward to seeing you online again soon.
Doświadczenie Trustpilot
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