Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dear Farmdrop team, thank you for everything. My family discovered your service in May 2020, when very few grocery stores delivered, the queues were enormous, and good food was unavailable. Your del... Zobacz więcej

Oceniono na 5 z 5

Brilliant service as usual The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your sup... Zobacz więcej

Oceniono na 1 z 5

They have just sent all the workers home and locked the doors before Christmas. Poor customers and workers whi will be suffering now. Farmdrop is bankrupt so people good luck waiting for your delivery... Zobacz więcej

Oceniono na 5 z 5

I put an order in for vegan products and for hard to find fresh veg (kohlrabi) as my vegan son was craving kohlrabi and other things like a nut roast. I got everything I was looking for, including pea... Zobacz więcej

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Supermarket

Napisane przez firmę

Farmdrop is an online grocer that partners with incredible farmers and food producers. It means you get to cook with delicious, fresh food and have a real connection to the people who made it.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Standard bearer

A good standard keep it up.

10 września 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hi there,

Thank you very much for your review. We're really pleased to hear that you're enjoying our service so far, if there's anywhere you feel we can improve our standard, please email hello@farmdrop.com to share any further feedback.

Best wishes,
Simon Whitlock
Customer Operations Manager

Oceniono na 4 z 5

Mostly good but one or two products…

Mostly good but one or two products weren't great hence not 5 stars

9 września 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hi Ben,

Thanks for your review. We’re sorry to hear that some of the items in your order did not meet expectations. We hold ourselves to the highest standards in terms of product quality and regret that we fell short on this occasion.

If you can get in touch by live chat or email at hello@farmdrop.co.uk then we will be happy to refund you for these items. I have also passed on your feedback to the quality team here at Farmdrop to ensure it doesn’t affect future orders.

Many thanks,
Simon Whitlock
Customer Operations Manager

Oceniono na 1 z 5

The vegetables and fruit where all…

The vegetables and fruit where all damaged on delivery. A lot of the cold items where not delivered cold. The food Quailty is a amazing but the delivery service and packaging (securing the food correctly not plastics) isn’t great

9 września 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hi Gerard

Thanks for your review.

We’re sorry to hear that some of the items in your order were damaged. We carry out thorough quality checks before delivery and regret that your recent order did not meet our usual standards.

If you can get in touch by live chat or email at hello@farmdrop.co.uk then we will be happy to compensate you for the damaged items.

The Farmdrop Team

Oceniono na 5 z 5

FIRST TIME SHOPPING

it was my first time shopping with Farmdrop. my order was delivered on time as requested, everything was super neatly packed in eco friendly bags and boxes, occasionally using biodegradable bags. all product was delicious and fresh. I will be coming back for more.

6 września 2021
Opinia niezależna
Oceniono na 5 z 5

Farmdrop is always excellent

Farmdrop is always excellent. Far better than any of the supermarkets that deliver. In fact, I now do most of my regular groceries shopping with Farmdrop. I have been ordering from them weekly since March 2020. The website is very attractive and well-organised, making it a pleasure to shop. The quality of the produce is always superb, they do a wide range of lovely foods and the service is really outstanding. The delivery drivers are very friendly, polite and helpful. I’ve never had a bad experience with Farmdrop and I plan to carry on shopping with them indefinitely!

4 września 2021
Opinia niezależna
Oceniono na 3 z 5

Meat must be used quickly

I like farmdrop a lot. I think it’s better than most supermarkets however I have made a few orders now and unfortunately the meat always arrives with just one or two days left on its use by dates. Very frustrating.

2 września 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hello Steven,

Thank you very much for your review. I'm sorry to hear that there was some frustration with the shelf life on the meat you've had in your orders. We try to give as much information upfront as possible including minimum shelf lives for products, these can always be found on each product's page on our shop site and app.

Our team are always happy to help with any issues with any products you've received, so please feel free to email hello@farmdrop.com or use our on-site live chat for support.

Many thanks,
Simon Whitlock
Customer Operations Manager

Oceniono na 5 z 5

Farmdrop

Farmdrop - excellent service, excellent food, all round excellence - now if they just sold a thesaurus I could write a better review!
All joking aside everyone here from the help desk to the delivery driver were fab and the food is incredibly fresh, can't ask for more really - first class all the way.
Many thanks
H

2 września 2021
Opinia niezależna
Oceniono na 5 z 5

Love this company

Love this company. Excellent quality selection, excellent customer services and excellent delivery people. Food is so tasty. And I love all their beauty products, their oils and scrubs in particular. Ive never found them as good anywhere else. To top it off, their Cotes du Rhone is heaven in a glass. Highly recommend.

1 września 2021
Opinia niezależna
Oceniono na 5 z 5

Tasty environmentally sound

Tasty environmentally sound, massive variety, basic to luxury it's all you need, a bit pricey but the world will thank you for locally sourced goods and loads for veggies as well as meaty people, great choice well delivered

1 września 2021
Opinia niezależna
Oceniono na 5 z 5

Great choice of produce …

Great choice of produce and turn around time from order to delivery is very impressive.
The fresh fish and scallops we had were superb and I was so pleased to be able to source cultured butter.
Having a ten minute warning of delivery was so helpful and the drivers delightful people.
I will be ordering again for sure.

1 września 2021
Opinia niezależna
Oceniono na 5 z 5

Celebration cheesecakes

I ordered 4 celebration cheesecake for a landmark birthday cheese and wine party.
The Godminster cheddar is outstanding!
There was more than enough for 40 guests which I was pleased to see as I was able to enjoy surplus over next few days.
Proved to be perfect choice for the occasion.

1 września 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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