Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dear Farmdrop team, thank you for everything. My family discovered your service in May 2020, when very few grocery stores delivered, the queues were enormous, and good food was unavailable. Your del... Zobacz więcej

Oceniono na 5 z 5

Brilliant service as usual The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your sup... Zobacz więcej

Oceniono na 1 z 5

They have just sent all the workers home and locked the doors before Christmas. Poor customers and workers whi will be suffering now. Farmdrop is bankrupt so people good luck waiting for your delivery... Zobacz więcej

Oceniono na 5 z 5

I put an order in for vegan products and for hard to find fresh veg (kohlrabi) as my vegan son was craving kohlrabi and other things like a nut roast. I got everything I was looking for, including pea... Zobacz więcej

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Supermarket

Napisane przez firmę

Farmdrop is an online grocer that partners with incredible farmers and food producers. It means you get to cook with delicious, fresh food and have a real connection to the people who made it.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I like buying from Farmdrop

I like buying from Farmdrop. Their food is good and their communication is good. It must be right to support businesses supplying straight from field and farm

1 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

good value

Always good produce, well packed and delivered on time. Great customer service. Would definitely purchase again.

1 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Brilliant service as usual

Brilliant service as usual

The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your suppliers to use compostable or fully recyclable packaging please. Keep up the pressure for more Organic sources too, please. Already going a great job— keep pedalling.

1 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic website very easy to use and…

Fantastic website very easy to use and a wide range of goods available. The quality of the goods are exceptional and tastes so much better than supermarket foods. I have been recommending this company to family and friends and would recommend to anyone to make the swap from supermarket shopping to this farm shop. I know the items are a bit more expensive then supermarkets but it is definitely worth paying a bit more for the quality and great to support farmers. I also love how every item tells you which farm or producer it is from.

24 listopada 2021
Opinia niezależna
Oceniono na 3 z 5

Not confident …

I had happily placed an order for delivery just for the glass milk bottles alone but thought to check the reviews for Farm Drop as I had never heard of them before. I canceled my order right away as a few recent reviews concerned me (Use of plastic, hit and miss quality, late deliveries, and canceled/missing items) The shops are just around the corner, I prefer to not wait at home all day and at least know what I’m getting at the end if it all. Shame, seemed like a great service/selection. Hope they up their game soon and respond to their negative reviews here as they have deterred new customers like me.

21 listopada 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hi Mai,

Thanks for sharing your feedback with us.

It’s a shame to hear that some of the negative comments here have put you off trying out our service. While it unfortunately has been the case that a few of our customers have experienced slight issues when shopping with us; we will always endeavour to put any problems right by offering a suitable solution for our customers such as substitutions wherever possible. If a delay does occasionally occur please rest assured we will give as much prior notice as possible to reduce any further inconvenience. While we agree the use of plastic is not ideal, it is sometimes necessary to ensure your items reach you in tip top condition. That said, we will always try our best to use as little plastic as possible and encourage our suppliers and producers to do the same. You can also use the plastic free filters on our range to further reduce the amount of plastic used in your order.

The majority of our customers continue to have great experiences with our service, products and values as has hopefully been shown across the positive reviews here.
We would love for you to reconsider trying our service out for yourself so we can get some delicious local produce for you to enjoy and show you what a great convenient service we really are.

If you do have any further questions or concerns, please reach out to our Customer Happiness Team at hello@farmdrop.co.uk

Many Thanks,

Shannon
Customer Happiness Manger

Oceniono na 4 z 5

I love Farmdrop and the products they…

I love Farmdrop and the products they but the deliveries are too unreliable. There are frequently missing items which makes meal planning hard because I often myself missing key ingredients. I will keep ordering because I like the products but it's pretty annoying.

17 listopada 2021
Opinia niezależna
Oceniono na 3 z 5

Quality can be hit and miss

Quality can be hit and miss. Very pricey compared to competition and a lot of plastic packaging.

16 listopada 2021
Opinia niezależna
Logo Farmdrop

Odpowiedź od Farmdrop

Hi there,
Thanks for your review.

It's a shame to hear that you've not always enjoyed the best quality produce from us, our team are always happy to help with any issues you encounter and make sure you're compensated accordingly. With plastic packaging, although we still have some ways to go in having zero plastic, we do have a way on our site and app to filter each category to show only produce with plastic-free packaging. I hope you get to check this out when you're next on our shop.

As for our prices, these reflect the fact that we source organic produce and work with smaller-scale producers. We choose organic because it has lower levels of pesticides and is better for the environment. Many of our products are also sourced from special farms you won’t find anywhere else online. We regularly update our prices to ensure that we offer good value to customers and price match to our nearest competitors.

If you would like to discuss anything further with us, then please contact the customer service team at hello@farmdrop.co.uk.

Best wishes,
Simon Whitlock
Customer Operations Manager

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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