I ordered chocolates during the heatwave. I live in the north where it is cooler and didn't think about the implications. Fortunately Farhi did and they held back the order until the weather cooled a... Zobacz więcej
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Cannot rate this company high enough .Having received many of their products via presents from others I was that impressed that I too have since made purchases as gifts.Their Bonbonnieres are so prett... Zobacz więcej
Purchased the dark chocolate coated pistachios, 780g jar as a birthday gift. First time purchase from RJF Farhi and was not disappointed. Product arrived quickly, was well packaged and beautifully pr... Zobacz więcej
Reakcja na opinię
Lovely tasting product and 1st class customer services. I made an error in the delivery address and they assisted all the way through. Even sending a new product out without delay. Highly recommend. D... Zobacz więcej
Informacje dotyczące firmy
- Manufaktura czekolady
- również w kategorii:
- Sklep z czekoladą
- Sklep ze słodyczami
Napisane przez firmę
Rita Farhi confectionery can be found in some of the world’s most luxurious stores as well as at farhi.co.uk. Beautifully packaged and ready to gift, our chocolate coated nuts and fruits combine traditional recipes with modern techniques and ideas. We use delicious, quality ingredients that we magic into a bountiful selection of chocolate coated and savoury nuts, nutty sweets such as nougat, as well as chocolate-dipped and stuffed dates and chocolate covered coffee beans and raisins, all finished with exquisite attention to detail. We're always striving to find the next innovation in luxury food gifting and are constantly increasing our offering of vegetarian and vegan friendly lines, and palm oil free confections. Made for sharing, Rita Farhi selection boxes, gourmet jars and hand-painted bonbonnières make for the most elegant of gifts, that are simply irresistible.
Dane kontaktowe
Unit G, NW9 0HN, London, Zjednoczone Królestwo
- 02037540963
- care@farhi.co.uk
- farhi.co.uk
4,6
Doskonała
586 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great chocolates
Great chocolates. Perfect for any occasion or just anytime. A real must if you like chocolates. Fast dilvery.
2 lipca 2024
Odpowiedź od Rita Farhi
Dear Martin,
Thank you so much for your review! We're glad to hear that you enjoyed our chocolates and found them perfect for any occasion. Your satisfaction is our top priority, and we're glad our fast delivery met your expectations.
Best regards,
The Farhi Team
Great quality chocolates, beautifully presented.
Purchased the dark chocolate coated pistachios, 780g jar as a birthday gift. First time purchase from RJF Farhi and was not disappointed. Product arrived quickly, was well packaged and beautifully presented. The chocolates were in perfect condition and are totally delicious ( I insisted on sampling in order to give an honest review!).
I would definitely recommend both the product and the business, if you are looking for a special gift or just an indulgence.
24 maja 2024
Opinia niezależna
Odpowiedź od Rita Farhi
Dear Still Cycling,
Thank you so much for your review! We are delighted to hear that your first experience with Farhi was such a positive one. It’s wonderful to know that our Dark Chocolate-Coated Pistachios made a great birthday gift and that they arrived quickly, well-packaged, and beautifully presented.
We’re especially glad you took the time to sample the chocolates yourself—your honest and detailed feedback is truly appreciated.
Thank you once again for your support and we look forward to serving you again in the future!
Sweet Wishes,
The Farhi Team
Great service
12 czerwca 2024
Odpowiedź od Rita Farhi
Dear Neena,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and your feedback will be passed on to the team.
We look forward to you shopping again with us soon!
Best regards,
The Farhi Team
Odpowiedź od Rita Farhi
Dear Jane,
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the quality of our products and found our service excellent. It means a lot to us that you appreciate the effort we put into ensuring a great experience for our customers.
We look forward to delighting you with more lovely products in the future!
Warm regards,
The Farhi Team
I don’t like coffee,but I like coffee…
I don’t like coffee,but I like coffee flavoured chocolate,and Farhi have the best tasting chocolate coated coffee beans I have ever tasted.
2 maja 2024
Odpowiedź od Rita Farhi
Dear John,
Thank you so much for your thoughtful review! It’s wonderful to hear that, despite not being a coffee fan, you’ve loved our coffee-flavored chocolate.
Your feedback truly brightens our day and we look forward to delighting your taste buds again soon!
Warm regards,
The Farhi Team
A Delight! …
It is Invariably a delight to purchase from this company. Beautiful gifts, that arrive promptly and well presented, supported by excellent information to customers.
Keep up the good work. I will most certainly be shopping again.
10 kwietnia 2024
Odpowiedź od Rita Farhi
Dear Fionnuala,
Thank you so much for your heartwarming review! We’re delighted to hear that you will shop with Farhi again. Knowing that our beautiful gifts, prompt delivery, and customer information meet your expectations means the world to us.
We look forward to continuing to bring joy to your shopping experience.
Warmest regards,
The Farhi Team
You made up for the missing present!
Thank you for doubling the present when the first one was mis-addressed and wandered about SE England with the Royal Mail for quite a while. Also RM said that the present was finally left in a'shed'. I had not indicated any alternative place to leave the gift...
3 kwietnia 2024
Odpowiedź od Rita Farhi
Dear Jane,
We are glad to hear that you received the replacement present. Please don't hesitate to reach out if there's anything else we can assist you with.
Best regards,
The Farhi Team
Love these Easter mini eggs in these…
Love these Easter mini eggs in these gorgeous colour foil. Delicious and excellent quality.
20 marca 2024
Odpowiedź od Rita Farhi
Dear Roxana,
Thank you so much for your egg-cellent review! We're thrilled to hear that you loved our Easter mini eggs. It's wonderful to know that you enjoyed both the delicious taste and found the quality excellent.
Your feedback means a lot to us, and we look forward to bringing you more delightful treats in the future!
Warm regards,
The Farhi Team
Easter present
I ordered a present for Easter for my Sister, she was delighted with the egg & chocolates. Delivery was also speedy.
28 marca 2024
Odpowiedź od Rita Farhi
Dear Debbie,
Thank you for sharing your positive experience with us! We're thrilled to hear that your sister loved the Easter present, including the egg and chocolates. Ensuring speedy delivery and delighting our customers is always our goal.
We appreciate your kind feedback and hope to serve you again for your future gifting needs.
Warm regards,
The Farhi Team
Punctual and Well Received
Punctual, pretty and sustainable packaging. Important as l had left ordering for Easter fairly late. I sneaked one of each product although it was a gift. Loved the fudge. Truffles not so.keen, but neither intended for.me l was just curious. Recipients very pleased
22 marca 2024
Odpowiedź od Rita Farhi
Dear Sarah,
Thank you so much for your thoughtful review! We're thrilled to hear that you appreciated our punctual and sustainable packaging, especially since you ordered for Easter fairly late. Sneaking a taste of each product is understandable, and we're delighted to hear you loved the fudge.
Your feedback on the truffles is noted, and we're glad to hear that despite your curiosity, the recipients were very pleased with their gifts.
We look forward to serving you again in the future!
Warm regards,
The Farhi Team
Great taste
Great taste, great quality, great selection and excellent delivery service.
26 lutego 2024
Odpowiedź od Rita Farhi
Dear Keith,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the taste, quality, and selection of our products, as well as our excellent delivery service.
Your feedback means a lot to us, and we look forward to continuing to provide you with great experiences!
Warm regards,
The Farhi Team
Delicious treats beautifully packaged
Delicious treats beautifully packaged. Wonderful customer service. Thank you.
15 marca 2024
Odpowiedź od Rita Farhi
Dear Joanna,
Thank you for your kind words! We're delighted to hear that you enjoyed our delicious treats and appreciated our beautifully packaged items. Providing wonderful customer service is our priority, and we're thrilled that you had a positive experience.
Best regards,
The Farhi Team
APPALLINGLY BAD COMPANY TO HAVE TO DEAL WITH❗❗❗👎👎👎👎👎
Never received my correct order from this company at all and despite contacting farhi NUMEROUS TIMES NOW , İ STİLL HAVEN'T RECEİVED MY REQUESTED PAYPAL REFUND BACK FROM THIS COMPANY - WILL NEVER EVER PURCHASE FROM THIS TERRIBLE COMPANY EVER EVER AGAIN❗❗❗👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
13 marca 2024
Odpowiedź od Rita Farhi
Dear Customer,
We deeply regret hearing about your recent experience with us and sincerely apologise for the inconvenience caused. Your feedback is extremely important to us, and we take such matters very seriously.
We understand how frustrating it can be not to receive the correct order and then face difficulties with getting a refund. Please know that we are committed to resolving this issue as swiftly as possible.
To assist us in arranging your refund, could you please provide your order number and any relevant communication details to our customer service team at care@farhi.co.uk? We will prioritise your case and ensure that your PayPal refund is processed without further delay.
We truly value your business and hope to have the opportunity to regain your trust in the future.
Sincerely,
The Farhi Team
Not impressed
I was so looking forward to my order as it was gifts for my love ones. When I received the order I was disappointed as the bonbonnieres were damaged and the quality was very poor. The website states ‘our spectacular handmade bonbonnieres are a truly standout luxury gift’. This item was in no means “luxury’. I am currently still waiting for a refund - it’s been over 2 weeks and have still yet to receive a refund.
11 marca 2024
Odpowiedź od Rita Farhi
Dear Ameena,
We are truly sorry to hear about your disappointing experience with your order. It’s disheartening to know that the bonbonnieres arrived damaged and did not meet the quality expectations we set. We understand how important these gifts were for your loved ones, and we deeply regret any distress this has caused.
We take great pride in the quality of our products, and it’s clear that we fell short in this instance. Your feedback is invaluable, and we are taking immediate steps to address this issue to prevent it from happening again.
Regarding your refund, we apologise for the delay. To expedite the process, please reach out to our customer service team at care@farhi.co.uk with your order details. We will address your request to ensure your refund is processed as quickly as possible.
Thank you for bringing this to our attention. We hope to have the chance to make things right and restore your faith in our company.
Sincerely,
The Farhi Team
Little disappointed
Little disappointed , although really liked the Ramadan & Eid packaging. However all the chocolate coating on the dates came crushed and broken, I had to gift it as I had no choice or time to get something else. It was embarrassing, You should really pay attention on delivering the dates in perfect condition and with more secure packaging so that Royal Mail can’t screw it up, it isn’t a cheap product or a gift
7 marca 2024
Odpowiedź od Rita Farhi
Dear Shiba,
Thank you for bringing this issue to our attention, and we sincerely apologise for the disappointment caused by the condition of your order. We understand the importance of presenting gifts in perfect condition, especially during special occasions like Ramadan and Eid.
We're glad to hear that you liked the packaging, but we regret that the chocolate coating on the dates arrived crushed and broken. Please contact our customer service team at care@farhi.co.uk with your order details so that we can address this matter promptly and make things right for you.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our products.
Best regards,
The Farhi Team
The produce is top quality
The produce is top quality, the chocolates are extremely tasty.
26 lutego 2024
Odpowiedź od Rita Farhi
Dear Jenny,
Thank you so much for your wonderful review! We're pleased to hear that you found our products to be top quality and our chocolates extremely tasty. Delivering delicious treats is always our goal, and we're glad we hit the mark for you.
Your feedback is greatly appreciated.
Warm regards,
The Farhi Team
Purchased Brazilian nuts and some…
Purchased Brazilian nuts and some chocolates for my husband and he loved them! Great service, we will definitely purchase from Farhi again.
8 lutego 2024
Odpowiedź od Rita Farhi
Dear Pauline,
Thank you for your wonderful review! We're delighted to hear that your husband enjoyed the Brazilian nuts and chocolates. Ensuring great service and delivering delicious treats is our top priority.
Best regards,
The Farhi Team
Coffee beans with dark chocolate were…
Coffee beans with dark chocolate were absolutely delicious. Loved them so much, excellent quality products and beautifully presented 👍
1 lutego 2024
Opinia niezależna
Odpowiedź od Rita Farhi
Dear Chloe,
Thank you very much for your delightful review! We're happy to hear that you found our coffee beans with dark chocolate absolutely delicious. It's wonderful to know that you loved them and appreciated the excellent quality of our products as well as their beautiful presentation.
Your feedback means a lot to us, and we can't wait to welcome you to shop again soon!
Warm regards,
The Farhi Team
Amazing fantastic 2 Jars of Dark…
Amazing fantastic 2 Jars of Dark Chocolate Ginger arrived on time and day first class service
31 stycznia 2024
Odpowiedź od Rita Farhi
Dear Gillian,
Thank you for your wonderful feedback! We're delighted that your order of two jars of Dark Chocolate Ginger arrived promptly and that you experienced excellent service.
Best regards,
The Farhi Team
Excellent quality products and…
Excellent quality products and beautifully presented 👍
10 stycznia 2024
Odpowiedź od Rita Farhi
Dear Pauline,
Thank you so much for your kind words! We're pleased to hear that you found our products to be of excellent quality and beautifully presented. Your satisfaction is our top priority, and we're delighted to have met your expectations.
Warm regards,
The Farhi Team
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