Wondershare FamiSafe Recenzje 

130
•
Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

its not working well. even cant control kids apps. also not like other app. every app needs different time limit. cant control all app together. different devices. also cant control whatsapp tele... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

FamiSafe Team, please unblock the Geometry Dash account management website, I'm stuck with a username I don't like! Actually, account management pages in general (not every signle one of them) shouldn... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Did not work well, still had the same problems over and over with this app. canceled subscription and they still charged our account.

Reakcja na opinię

Oceniono na 2 z 5

L'application se désinstalle d'elle même du smartphone androit de mon enfant, certes j'en suis informé , mais quel intérêt de réinstaller des dizaines de fois et qu'elle se redésinstalle ? ce n'est pa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Napisane przez firmę

Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert, edit videos, photos or PDF files, make photo slideshow etc.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

130 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(130)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I used the support for some information…

I used the support for some information on using the software, I received a quick and comprehensive answer. I had a further email asking me if I had solved the problem or if I had new ones. Surely after this experience I will buy Filmolra 11. Only drawback ....... I am Italian and I need a google translator to speak with the support. Excellent!!!!

12 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Wondershare for me as a beginner was an…

Wondershare for me as a beginner was an absolute joy to use. The variety of effects, transitions and music overlay was a blast to play around with,
The prompt and professional assistance was such a blessing and bonus which only enhanced my experience. Give it a go and you will not be disappointed in the fun to be had by getting creative as far as your imagination will let you.

12 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer care

Excellent customer care. Coco from the Customer Service Team provided a timely and accurate reply to my questions, resolving my issues.

12 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

In reading previous reviews it was hard…

In reading previous reviews it was hard to determine what review was for Famisafe. So this review is for Famisafe. Overall, I do like the program a lot for my teenager. I get notified on the app on my phone letting me know what my teenager is up to that I setup specifically. There are very many options, some I use others I don't. My only real challenge was understanding how to use the app on my phone to understand what my teen was doing. I can't say it was very intuitive for me to start using, but now that I understand it works for me. But my teen doesn't like it all that much. ;) He locked up his sim card trying to figure out a way around the software. Then he tried to tell me his phone just locked up for no reason. Sorry, but looking at his records on Famisafe I was able to inform him that he was doing something in the settings and where just before it locked up. He didn't like that either. So bottom-line, I like it very much. Thank you!

7 kwietnia 2022
Opinia niezależna
Logo Wondershare FamiSafe

Odpowiedź od Wondershare FamiSafe

Hi John. Thanks for your rating regarding the features of Famisafe. And we are glad to hear this software helps you a lot! Please feel free to reach back to us if anything needs our further support and we are always happy to help!

Oceniono na 1 z 5

their return policy is misleading

their return policy is misleading. i could not download the software without giving them permission to access my computer. as soon as i gave them access i lost several important apps and all my automatic sign in information. this problem is not covered by their return policy. i would have to let them mess around with my computer even more and i do not trust them to do that, therefore, they are going to keep my money. i feel taken advantage of. there plenty of free music apps to use. i can not recommend wondershare tunesgo.

1 kwietnia 2022
Opinia niezależna
Logo Wondershare FamiSafe

Odpowiedź od Wondershare FamiSafe

Hi Eve. Thanks for sharing your experience. We are apologize for the inconvenience that happened on your end.

About our refund policy, please allow us to make an explanation as follows. We accept a refund request if the customer encounters technical issues we cannot solve within 7/30days. We are eager to fix the problem after knowing users encounter an issue to use the product, so our support may ask you to provide specific details or build a remote access for further troubleshooting, and this was the reason we didn't process a refund for you in the first place. Hope you could give an understanding.

Noting you have already contacted us, would you mind sending us your order number or ticket number after receiving a request? Then our senior support team will further evaluate your refund request.

Look forward to getting in touch with you!

Sincerely.
Wondershare Support

Oceniono na 2 z 5

Even after buying the subscription

Even after buying the subscription, 50% of features are not available as they advertise on their page. The UI is not that user-friendly, no handy dashboard. I will cancel the subscription after 1st month money is utilised.

14 marca 2022
Opinia niezależna
Oceniono na 1 z 5

UNICONVERTER 13.6 | Extremely low download speed

Extremely low download speed, no matter what URL I paste in this app, everything is downloaded up to 200~900 kb/s… I download anything here with 5~6MB/s of transfer rate… I’m already using 13.6… Would be better use online services to hack this and download Youtube videos, like y2mate or ptsaveform... this app is useless... How can I download videos with normal speed?

11 marca 2022
Opinia niezależna
Oceniono na 1 z 5

They Give So Little On The Free Version

There are two things that gets on my nerves when it comes to free software or online stuff in general, and these are, giving so little stuff to do and having a HUGE logo on the final product. On top of that, the quality of those things is bad, which means you cannot use them. Wondershare is one of these companies that do both of them and that is not ok. The free version should give you some stuff to work around and in good quality and without a HUGE logo on them.

25 stycznia 2022
Opinia niezależna
Logo Wondershare FamiSafe

Odpowiedź od Wondershare FamiSafe

Thanks for sharing your experience. We'd like to express our deepest apologies for the doubt that happened on your end. Kindly note we'll provide the trial version for customers to try each feature of this software to confirm if it meets their requirements before purchasing. But if the customer want to save the result without a watermark, then he/she needs to subscribe to a plan to activate it as a full version. Anyway, thanks for your suggestions. Definitely, we'll do better and better to provide more benefits for our users!

Please feel free to contact us at customer_service if anything needs our further support and we are always happy to help!

Oceniono na 5 z 5

Great and kind service

I had by accident bought wondershare twice a license for PC and a license for MAC. After having found the e-mail address of Wondershare customer service I wrote a simple e-mail explaining what it had happened. I received immediate help and a refund of the second purchase. I like using Wondershare software for video editing, but I didn't expect such a fast and kind help. Highly recommend. Thanks

16 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Wondershare Filmora is intuative to use…

Wondershare Filmora is an intuative to use editing suite but if you're in any doubt there are extensive help pages, online videos & excellent customer support.
I make content for YouTube & I find this is a wonderful tool that allows me to capture game footage, edit & upload to YouTube from within the program.

16 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Perfect way to view a family history.

Since I retired I have enjoyed using Wondershare Filmora to put all my old photos and movies into an easy to view format. Old 8mm film has been converted to MP4's and then edited using Filmora. Adding in stills scanned from old negatives and photos, labelled with place names, titles and locations, then set to music. I now have a library of hundreds of photo montages and videos which we can watch on our home TV rather than mouldering in a draw and never seen, it is great to see our different generations growing up or on holiday in an easy to view format.

When I have had the occasional problem then Customer Services have been instantaneous with their help and support and when necessary have given me step by step guidance to resolve and get going again.

Brilliant.

Murray H

12 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Audio Effects

I had a specific issue about adding audio effects on Filmora, and the Wondershare customer support person solved it for me in a helpful and timely fashion.

12 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

MY EXPERIENCE WITH FILMORA

As an Independent artist, song writer, I do my own video clips for my songs. I have used many video editing softwares during the past years but since I came upon Filmora I have stuck to it as it is really genuine. So easy to use, for beginners and professionals alike. I know there are many more advanced editing suites out there, but why go for highly expensive softwares when you can do it all in Filmora. I am more than satisfied with Filmora and as long as I keep doing video editing, I'll keep using this software. And what I like most of all are all those little videos included where you can learn tips and tricks to do more advanced editing. And thumbs up for the support from the Customer Service as well.BRAVO to the Filmora Team. Keep it up guys!

11 listopada 2021
Opinia niezależna
Logo Wondershare FamiSafe

Odpowiedź od Wondershare FamiSafe

Hi Patbee.

Thanks a lot for your love of this software (especially the advanced editing features). And also, we appreciate your recognition of our customer service. It would be a big driver for us to provide more benefits for our users in the future.

Sincerely.
Wondershare Support

Oceniono na 5 z 5

Best video editing platform…

Best video editing platform -Wondershare Filmora Software we're using for our video editing work for the last 3 years and it's extremely user-friendly with lots of best editing insight tools. Also, they have a great support team. I would personally recommend this amazing platform to beginners as well as professionals... Thank You team Filmora🙂

11 listopada 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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